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Health : Patient and Family Support

Patient Advocate Foundation

Solving insurance and healthcare access problems since 1996

four stars

96.66

421 Butler Farm Road Hampton, VA 23666
tel: (800) 532-5274   Web Site
EIN: 54-1806317

Board Leadership
Deborah Parham Hopson, PhD, RN, FAAN
President

CEO
Alan J. Balch
Chief Executive Officer

  Score
(out of 100)
Rating
Overall Score & Rating 96.66 four stars
  Financial 97.50 four stars
  Accountability & Transparency 96.00 four stars
This rating was published 07/01/2019 and includes data from FY2018, the most recent 990 received at that time.

The mission of the Patient Advocate Foundation (PAF) is to provide effective mediation and arbitration services to patients to remove obstacles to healthcare including medical debt crisis, insurance access issues and employment issues for patients with chronic, debilitating and life-threatening illnesses. PAF is a national organization which provides professional case management services to Americans with chronic, life threatening and debilitating illnesses. PAF case managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis also assisted by doctors and healthcare attorneys. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.

The mission of the Patient Advocate Foundation (PAF) is to provide effective mediation and arbitration services to patients to remove obstacles to healthcare including medical debt crisis, insurance access issues and employment issues for patients with chronic, debilitating and life-threatening illnesses. PAF is a national organization which provides professional case management services to Americans with chronic, life threatening and debilitating illnesses. PAF case managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis also assisted by doctors and healthcare attorneys. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.

Impact Information

GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Platinum Seal of Transparency for voluntarily and publicly sharing information about how they measure their progress and results.  Learn More about Impact Information.
Reported Results
Showing 3 of 5
Total in 2018
Number of clients served
142,109
Unique Case Management Patient Issues
43,583
Amount of Debt Relief Obtained by Case Managers
22,108,200
Total Number of Patient Services Case Contacts
1,396,380
Total Amount of Funds Expended to Patients
278,854,000
This impact information is current as of September 2019, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

four stars

97.50

Accountability & Transparency

four stars

96.00

This rating was published 07/01/2019 and includes data from FY2018, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
98.3%
  Administrative Expenses 1.1%
  Fundraising Expenses 0.5%
  Fundraising Efficiency < $0.01
  Working Capital Ratio (years) 1.60
  Program Expenses Growth 91.7%
  Liabilities to Assets 9.2%
All data for Financial Performance Metrics calculations was provided by Patient Advocate Foundation on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Patient Advocate Foundation on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
Patient Advocate Foundation (VA) 96.66 four stars
Cancer Support Community San Francisco Bay Area (CA) 99.29 four stars
Ronald McDonald House Charities of Baltimore (MD) 90.95 four stars
Project Sunshine (NY) 94.86 four stars
Shanti (CA) 86.47 three stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $368,042,535
   Federated Campaigns $0
   Membership Dues $150,000
   Fundraising Events $192,624
   Related Organizations $0
   Government Grants $507,802
Total Contributions $368,892,961
   Program Service Revenue $6,620,860
Total Primary Revenue $375,513,821
   Other Revenue $3,112,252
TOTAL REVENUE $378,626,073
   
EXPENSES  
   Program Expenses $288,574,053
   Administrative Expenses $2,808,106
   Fundraising Expenses $1,027,731
TOTAL FUNCTIONAL EXPENSES $292,409,890
   
Payments to Affiliates $0
Excess (or Deficit) for the year $86,216,183
   
Net Assets $293,264,894

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Co-payment Assistance $278,416,531 96.5%
Administrative Services for Co-payment Assistance Program $5,268,447 1.8%
Case Management Services $4,889,075 1.7%

Ratings History
Patient Advocate Foundation has received 10 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-06 07/01/2019 96.66 four stars
2017-06 08/01/2018 96.66 four stars
2016-06 10/01/2017 96.66 four stars
2015-06 12/01/2016 94.38 four stars
2015-06 11/01/2016 90.83 four stars
2014-06 06/01/2016 95.47 four stars
 
CN 2.0
2014-06 10/01/2015 96.45 four stars
2013-06 08/01/2014 97.81 four stars
2012-06 07/01/2013 96.08 four stars
2011-06 05/01/2012 99.41 four stars
2010-06 09/20/2011 99.40 four stars
 
CN 1.0
2009-06 10/01/2010 98.62 four stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 54-1806317
Name in IRS Master File PATIENT ADVOCATE FOUNDATION INC
NTEE Code B90
NTEE Classification Educational Services and Schools - Other
NTEE Type Educational Institutions and Related Activities
Classification Educational Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (994) Described in section 170(b)1)(a)(vi) of the Code
(179) Other health services
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date October, 1996
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title Compensation from Affiliates
$186,611 0.06% Alan J. Balch Chief Executive Officer $125,000
Other Salaries of Note
$209,478 0.07% Frances Castellow President of Operations --
$205,716 0.07% William J. Nason Chief Financial Officer --

Highly Rated

Charity Name & State Overall Score Overall Rating
Patient Advocate Foundation (VA) 96.66 four stars
The Sunshine Kids Foundation (TX) 97.48 four stars
Ronald McDonald House Charities of Northwest Florida (FL) 88.73 three stars
Family Reach Foundation (NJ) 94.88 four stars
Ronald McDonald House of Rochester, Minnesota (MN) 87.18 three stars

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This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Patient Advocate Foundation
421 Butler Farm Road
Hampton, VA 23666
tel: (800) 532-5274
fax: (757) 873-8999
EIN: 54-1806317

Visit Web Site

Board Leadership

Deborah Parham Hopson, PhD, RN, FAAN
President

CEO

Alan J. Balch
Chief Executive Officer

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