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Human Services : Homeless Services

Upper Valley Haven

Serving those struggling with poverty

four stars

90.86

713 Hartford Avenue White River Junction, VT 05001
tel: (802) 295-6500   Web Site
EIN: 03-0277908

Board Leadership
Stacey Chiocchio
President

CEO
Michael Redmond
Executive Director

  Score
(out of 100)
Rating
Overall Score & Rating 90.86 four stars
  Financial 89.14 three stars
  Accountability & Transparency 93.00 four stars
This rating was published 03/01/2020 and includes data from FY2019, the most recent 990 received at that time.

The Upper Valley Haven is a private not-for-profit organization, founded in 1980, providing temporary shelter and educational programming for homeless families and adults as well as food and clothing to anyone in need. For 33 years the Haven has fostered independence through our programs. The Haven is open 365 days per year and never charges for any of its services. We serve over 11,000 people from Vermont and New Hampshire per year generally from within a 45-mile radius of White River Junction, Vermont. Our clients are poverty level to low-income, as defined by the percentage of clients at or below 200% of the national poverty level. The Haven operates with 33 employees (25.4 FTEs), 641 community volunteers on regular shifts, and over 35 crucial community partnerships.

The Upper Valley Haven is a private not-for-profit organization, founded in 1980, providing temporary shelter and educational programming for homeless families and adults as well as food and clothing to anyone in need. For 33 years the Haven has fostered independence through our programs. The Haven is open 365 days per year and never charges for any of its services. We serve over 11,000 people from Vermont and New Hampshire per year generally from within a 45-mile radius of White River Junction, Vermont. Our clients are poverty level to low-income, as defined by the percentage of clients at or below 200% of the national poverty level. The Haven operates with 33 employees (25.4 FTEs), 641 community volunteers on regular shifts, and over 35 crucial community partnerships.

Impact & Results Score

Score
100/100
Program Name: Byrne House Family Shelter, Haven Outreach and Alternative Emergency Shelter Progam, Hixon House Adult Shelter and Seasonal Emergency Shelter
Program Name: Byrne House Family Shelter, Haven Outreach and Alternative Emergency Shelter Progam, Hixon House Adult Shelter and Seasonal Emergency Shelter

Note: The Impact & Results score currently has no effect on the nonprofit's Star Rating.

The Impact & Results score is a measure of how well a nonprofit delivers on its stated mission. To issue a score, Charity Navigator estimates the actual impact the nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact. Learn more about our Impact & Results methodology here.

Program Activities
Upper Valley Haven provides people experiencing homelessness with a temporary place to stay.
Impact Statement
$30 provides a night of shelter for a person experiencing homelessness.
Assessment Benchmark
Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the cost of a meal and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the threshold for cost-effectiveness, it earns a score of 50.
Methodology
ImpactMatters analyzed publicly available data to rate the cost-effectiveness of Upper Valley Haven.
Data Source
We look for self-reported shelter nights. If we cannot find this information we estimate it using HIC data.
Method for Attributing Outcomes
We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.
Details
Analysis conducted by ImpactMatters and published on November 22, 2019.
This impact information is current as of September 2020, when it was provided to us by ImpactMatters. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

three stars

89.14

Accountability & Transparency

four stars

93.00

This rating was published 03/01/2020 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
89.6%
  Administrative Expenses 3.4%
  Fundraising Expenses 6.9%
  Fundraising Efficiency $0.07
  Working Capital Ratio (years) 0.87
  Program Expenses Growth 4.1%
  Liabilities to Assets 6.7%
All data for Financial Performance Metrics calculations was provided by Upper Valley Haven on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Upper Valley Haven on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
Upper Valley Haven (VT) 90.86 four stars
JOIN (OR) 97.17 four stars
BEDS Plus Care Inc. (IL) 93.86 four stars
Pine Street Inn (MA) 90.73 four stars
Family Promise (NJ) 99.95 four stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $5,067,360
   Federated Campaigns $28,500
   Membership Dues $0
   Fundraising Events $0
   Related Organizations $0
   Government Grants $187,634
Total Contributions $5,283,494
   Program Service Revenue $99,670
Total Primary Revenue $5,383,164
   Other Revenue $145,277
TOTAL REVENUE $5,528,441
   
EXPENSES  
   Program Expenses $5,202,209
   Administrative Expenses $247,844
   Fundraising Expenses $434,171
TOTAL FUNCTIONAL EXPENSES $5,884,224
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-355,783
   
Net Assets $5,189,523

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Food Distribution $3,269,168 62.8%
Shelter Services $813,887 15.6%
Service Coordination $733,348 14.1%

Ratings History
Upper Valley Haven has received 2 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-03 03/01/2020 90.86 four stars
2018-03 03/01/2019 96.46 four stars
2017-03 03/01/2018 89.16 three stars
2016-03 04/01/2017 100.00 four stars
2015-03 06/01/2016 99.68 four stars
 
CN 2.0
2015-03 12/22/2015 98.91 four stars
2014-03 08/01/2015 99.22 four stars
2013-03 09/01/2014 87.17 three stars
2013-03 02/01/2014 80.25 three stars
2012-03 05/01/2013 81.59 three stars
2011-03 09/01/2012 81.57 three stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 03-0277908
Name in IRS Master File UPPER VALLEY HAVEN INC
NTEE Code [Not Provided by IRS]
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (29) Other religious activities
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date December, 1981
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End March
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • March, 2019
  • March, 2018
  • March, 2017
  • March, 2016
  • March, 2015
Compensation % of Expenses Paid to Title
$19,231 0.32% Michael Redmond Executive Director
Other Salaries of Note
$75,138 1.27% Sara Kobylenski Former Executive Director

Highly Rated

Charity Name & State Overall Score Overall Rating
Upper Valley Haven (VT) 90.86 four stars
On The Rise (MA) 90.82 four stars
Pacific House (CT) 90.86 four stars
Horizon House (IN) 94.96 four stars
Lazarus House (MA) 87.68 three stars

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This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Upper Valley Haven
713 Hartford Avenue
White River Junction, VT 05001
tel: (802) 295-6500
fax: (802) 296-5055
EIN: 03-0277908

Visit Web Site

Board Leadership

Stacey Chiocchio
President

CEO

Michael Redmond
Executive Director

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