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Human Services : Homeless Services

Cross Roads House

Breaking the cycle of homelessness

four stars

90.75

600 Lafayette Road Portsmouth, NH 03801
tel: (603) 436-2218   Web Site
EIN: 22-2549963

Board Leadership
Ben St. Jean
President

CEO
Martha Stone
Executive Director

  Score
(out of 100)
Rating
Overall Score & Rating 90.75 four stars
  Financial 92.94 four stars
  Accountability & Transparency 89.00 three stars
This rating was published 06/01/2020 and includes data from FY2019, the most recent 990 received at that time.

Founded in 1982, Cross Roads House provides emergency and transitional shelter to homeless men, women, and children from Rockingham and Strafford Counties, NH, and Southern York County, ME. We provide homeless families and individuals with basic necessities, as well as the tools and guidance they need to return to permanent housing. We currently house approximately 100 people on any given night, and our emergency shelter is available 24 hours a day, 7 days a week.

We are guided by our mission statement,
At Cross Roads House:
* We protect men, women, and children experiencing homelessness in the Greater Seacoast area from exposure and hunger.
* We provide secure, transitional shelter for those seeking to break the cycle of homelessness.
* We support individuals and families by providing them with the opportunity to move with dignity and purpose to stable and decent housing.

Founded in 1982, Cross Roads House provides emergency and transitional shelter to homeless men, women, and children from Rockingham and Strafford Counties, NH, and Southern York County, ME. We provide homeless families and individuals with basic necessities, as well as the tools and guidance they need to return to permanent housing. We currently house approximately 100 people on any given night, and our emergency shelter is available 24 hours a day, 7 days a week.

We are guided by our mission statement,
At Cross Roads House:
* We protect men, women, and children experiencing homelessness in the Greater Seacoast area from exposure and hunger.
* We provide secure, transitional shelter for those seeking to break the cycle of homelessness.
* We support individuals and families by providing them with the opportunity to move with dignity and purpose to stable and decent housing.

Impact & Results Score

Score
100/100
Program Name: Cross Roads House
Program Name: Cross Roads House

Note: The Impact & Results score currently has no effect on the nonprofit's Star Rating.

The Impact & Results score is a measure of how well a nonprofit delivers on its stated mission. To issue a score, Charity Navigator estimates the actual impact the nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact. Learn more about our Impact & Results methodology here.

Program Activities
Cross Roads House provides people experiencing homelessness with a temporary place to stay.
Impact Statement
$20 provides a night of shelter for a person experiencing homelessness.
Assessment Benchmark
Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the cost of a meal and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the threshold for cost-effectiveness, it earns a score of 50.
Methodology
ImpactMatters analyzed publicly available data to rate the cost-effectiveness of Cross Roads House.
Data Source
We look for self-reported shelter nights. If we cannot find this information we estimate it using HIC data.
Method for Attributing Outcomes
We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.
Details
Analysis conducted by ImpactMatters and published on November 22, 2019.
This impact information is current as of September 2020, when it was provided to us by ImpactMatters. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

four stars

92.94

Accountability & Transparency

three stars

89.00

This rating was published 06/01/2020 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
77.8%
  Administrative Expenses 15.6%
  Fundraising Expenses 6.4%
  Fundraising Efficiency $0.09
  Working Capital Ratio (years) 3.38
  Program Expenses Growth 13.2%
  Liabilities to Assets 11.0%
All data for Financial Performance Metrics calculations was provided by Cross Roads House on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Cross Roads House on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
Cross Roads House (NH) 90.75 four stars
Metropolitan Ministries (FL) 92.64 four stars
The Gathering Place, Denver (CO) 86.21 three stars
LifeMoves (CA) 93.76 four stars
HomeFront, NJ (NJ) 95.16 four stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $636,763
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $0
   Related Organizations $0
   Government Grants $588,763
Total Contributions $1,225,526
   Program Service Revenue $94,981
Total Primary Revenue $1,320,507
   Other Revenue $445,383
TOTAL REVENUE $1,765,890
   
EXPENSES  
   Program Expenses $1,445,563
   Administrative Expenses $275,040
   Fundraising Expenses $125,169
TOTAL FUNCTIONAL EXPENSES $1,845,772
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-79,882
   
Net Assets $5,840,943

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Emergency Housing $1,364,232 94.4%
Low Income Single Unit Rental Apartments $81,331 5.6%

Ratings History
Cross Roads House has received 3 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-06 06/01/2020 90.75 four stars
2018-06 09/03/2019 92.98 four stars
2018-06 05/01/2019 90.76 four stars
2017-06 06/01/2018 94.13 four stars
2016-06 05/01/2017 88.91 three stars
2015-06 06/01/2016 77.75 two stars
 
CN 2.0
2014-06 08/01/2015 74.68 two stars
2013-06 08/01/2014 78.25 two stars
2012-06 10/01/2013 84.84 three stars
2012-06 07/01/2013 84.07 three stars
2011-06 10/01/2012 76.14 two stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 22-2549963
Name in IRS Master File CROSS ROADS HOUSE INC
NTEE Code L41
NTEE Classification Homeless, Temporary Shelter For
NTEE Type Housing, Shelter
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (560) Supplying money, goods or services to the poor
(602) Gifts, grants, or loans to other organizations
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date July, 1986
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$85,250 4.61% Martha Stone Executive Director

Highly Rated

Charity Name & State Overall Score Overall Rating
Cross Roads House (NH) 90.75 four stars
On The Rise (MA) 90.70 four stars
Marian House (MD) 91.37 four stars
CaringWorks (GA) 92.38 four stars
Upper Valley Haven (VT) 90.86 four stars

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This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Cross Roads House
600 Lafayette Road
Portsmouth, NH 03801
tel: (603) 436-2218
fax: (603) 430-9217
EIN: 22-2549963

Visit Web Site

Board Leadership

Ben St. Jean
President

CEO

Martha Stone
Executive Director

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