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Human Services : Social Services

USO of North Carolina

Strengthening America's service members by connecting them to family home and country with critical programs & supports

four stars

92.38

600 Airport Blvd Suite 200
Raleigh, NC 27560
tel: (919) 840-3000   Web Site
EIN: 56-0532315

Board Leadership
General Tom Waskow
Chairman of the Board

CEO
John Falkenbury
President

 
 
  Score
(out of 100) 		Rating
Overall Score & Rating 92.38 four stars
  Financial 90.00 four stars
  Accountability & Transparency 96.00 four stars
This rating was published 07/01/2018 and includes data from FY2016, the most recent 990 received at that time.
Why isn't this based on more recent data?

The USO of North Carolina leads the way to enrich the lives of America's military in the Carolinas. Its mission is to lift the spirits of America's troops and their families by providing critical services and supports. Founded in 1941, the USO of NC is a nonprofit, charitable organization, relying on the generosity of North Carolinians to support its programs and services. The USO of NC touches more than 575,000 lives annually, helping our troops and their families through education, wellness, transition assistance, resiliency and troop and family support programs across the state. With seven major military installations, North Carolina has the fourth largest demographic of active and reserve duty components in the country. USO of NC has five centers statewide, four satellite offices and a mobile center. Our statewide centers include two installation based centers and a center at the Fort Bragg Warrior Transition Battalion for wounded warriors and four airport travel centers.

The USO of North Carolina leads the way to enrich the lives of America's military in the Carolinas. Its mission is to lift the spirits of America's troops and their families by providing critical services and supports. Founded in 1941, the USO of NC is a nonprofit, charitable organization, relying on the generosity of North Carolinians to support its programs and services. The USO of NC touches more than 575,000 lives annually, helping our troops and their families through education, wellness, transition assistance, resiliency and troop and family support programs across the state. With seven major military installations, North Carolina has the fourth largest demographic of active and reserve duty components in the country. USO of NC has five centers statewide, four satellite offices and a mobile center. Our statewide centers include two installation based centers and a center at the Fort Bragg Warrior Transition Battalion for wounded warriors and four airport travel centers.

Results Information

Reported Results
Showing 3 of 6
Total in 2016
Number of clients reporting increased knowledge after educational programs
270,000
Number of participants engaged in programs
600,000
Number of participants reporting change in behavior or cessation of activity
155,000
Number of participants reporting high levels of satisfaction with program
575,000
Number of individuals reporting higher levels of financial stability 6 months after program
6,500
Number of participants reporting stronger relationships as a result of the program
7,000
GuideStar's Platinum Seal of Transparency is earned by reporting metrics that show the progress an organization is making toward its mission. Platinum can be earned by selecting a metric from a catalog of over 700 expert recognized results metrics or by creating a new metric. This data is provided directly by nonprofits to GuideStar via their Nonprofit Profile - in order to achieve GuideStar's highest Seal of Transparency, Platinum.
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This results data is current as of November 2017, when it was provided to us by GuideStar. Results information published on this organization's rating page has no effect on its rating at this time. data iconLearn More

Learn more about how we calculate the overall score and rating.

Financial

four stars

90.00

Accountability & Transparency

four stars

96.00

This rating was published 07/01/2018 and includes data from FY2016, the most recent 990 received at that time.
Why isn't this based on more recent data?
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)		 92.8%
  Administrative Expenses 4.6%
  Fundraising Expenses 2.5%
  Fundraising Efficiency $0.02
  Working Capital Ratio (years) 0.25
  Program Expenses Growth 21.0%
  Liabilities to Assets 26.3%
All data for Financial Performance Metrics calculations was provided by USO of North Carolina on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by USO of North Carolina on recent 990s filed with the IRS.
Information Provided on the Form 990  
  Independent Voting Board Members
  No Material diversion of assets
  Audited financials prepared by independent accountant
  Does Not Provide Loan(s) to or Receive Loan(s) From related parties
  Documents Board Meeting Minutes
  Provided copy of Form 990 to organization's governing body in advance of filing
  Conflict of Interest Policy
  Whistleblower Policy
  Records Retention and Destruction Policy
  CEO listed with salary
  Process for determining CEO compensation
  Board Listed / Board Members Not Compensated
Is the following information easily accessible on the charity's website?  
  Donor Privacy Policy
  Board Members Listed
  Audited Financials
  Form 990
  Key staff listed

Highly Rated

Charity Name & State Overall Score Overall Rating
USO of North Carolina (NC) 92.38 four stars
Operation Second Chance (MD) 95.05 four stars
Project Sanctuary (CO) 92.02 four stars
Hope For The Warriors® (VA) 96.11 four stars
AdoptAPlatoon Soldier Support Effort (TX) 87.30 three stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $3,821,550
   Federated Campaigns $32,018
   Membership Dues $0
   Fundraising Events $501,100
   Related Organizations $0
   Government Grants $8,500
Total Contributions $4,363,168
   Program Service Revenue $63
Total Primary Revenue $4,363,231
   Other Revenue $-140,002
TOTAL REVENUE $4,223,229
   
EXPENSES  
   Program Expenses $4,083,067
   Administrative Expenses $215,309
   Fundraising Expenses $96,416
TOTAL FUNCTIONAL EXPENSES $4,394,792
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-171,563
   
Net Assets $1,297,446

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Due to an error on this organization's Form 990, we are unable to display program information.

Ratings History
USO of North Carolina has received 4 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2016-09 07/01/2018 92.38 four stars
2015-09 11/01/2016 90.58 four stars
2014-09 06/01/2016 90.00 four stars
 
CN 2.0
2014-09 11/01/2015 91.82 four stars
2013-09 07/01/2015 91.53 four stars
2013-09 11/01/2014 86.44 three stars
2012-09 04/01/2014 85.94 three stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 56-0532315
Name in IRS Master File UNITED SERVICE ORGANIZATIONS
NTEE Code W30
NTEE Classification Military, Veterans' Organizations
NTEE Type Public, Society Benefit - Multipurpose and Other
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (602) Gifts, grants, or loans to other organizations
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Subordinate - the organization is a subordinate in a group ruling.
Group Name UNITED SERVICE ORGANIZATIONS INC
Ruling Date November, 1972
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)		 (Log In or Register Now to View Forms 990!)
  • December, 2016
  • September, 2016
  • September, 2015
  • September, 2014
  • September, 2013

The data displayed in this profile is provided by the IRS for free in the form of Publication 78 and the Business Master File (BMF).

Compensation % of Expenses Paid to Title
$95,598 2.17% John Falkenbury President

Highly Rated

Charity Name & State Overall Score Overall Rating
USO of North Carolina (NC) 92.38 four stars
USO of Missouri (MO) 96.83 four stars
USO (VA) 85.18 three stars
AdoptAPlatoon Soldier Support Effort (TX) 87.30 three stars
Bob Woodruff Family Foundation (NY) 95.61 four stars

Compare These Charities (Highly Rated)

This charity has an official representative registered with Charity Navigator.

Charity Contact Info

USO of North Carolina
600 Airport Blvd
Suite 200
Raleigh, NC 27560
tel: (919) 840-3000
fax: (919) 840-3003
EIN: 56-0532315

Visit Web Site

Board Leadership

General Tom Waskow
Chairman of the Board

CEO

John Falkenbury
President

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