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Human Services : Social Services

Connect2Help

Connect2Help Connects People To The Help They Need.

three stars

86.02

3833 North Meridian Street Suite 302
Indianapolis, IN 46208
tel: (317) 920-4850   Web Site
EIN: 31-1216792

Board Leadership
Kelli Johnson
Chair

CEO
Ann Hartman
CEO

  Score
(out of 100)
Rating
Overall Score & Rating 86.02 three stars
  Financial 83.58 three stars
  Accountability & Transparency 89.00 three stars
This rating was published 02/01/2020 and includes data from FY2018, the most recent 990 received at that time.

Connect2Help's mission is to facilitate connections between people who need human services and those who provide them. Connect2Help serves solely to promote self-sufficiency, change lives and, as a result, improve the quality of life in our communities.

Connect2Help's mission is to facilitate connections between people who need human services and those who provide them. Connect2Help serves solely to promote self-sufficiency, change lives and, as a result, improve the quality of life in our communities.

Impact Information

GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Platinum Seal of Transparency for voluntarily and publicly sharing information about how they measure their progress and results.  Learn More about Impact Information.
Reported Results
Showing 3 of 4
Total in 2018
Percentage of Calls Answered
87
Percentage of Clients Reporting an Improvement in Their Situation
81
Average Speed of Answer
129
Percentage of Callers Reporting Satisfaction and Would Use Our Service Again
90
This impact information is current as of March 2020, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

three stars

83.58

Accountability & Transparency

three stars

89.00

This rating was published 02/01/2020 and includes data from FY2018, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
85.5%
  Administrative Expenses 10.4%
  Fundraising Expenses 4.0%
  Fundraising Efficiency $0.08
  Working Capital Ratio (years) 0.47
  Program Expenses Growth 1.1%
  Liabilities to Assets 6.7%
All data for Financial Performance Metrics calculations was provided by Connect2Help on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Connect2Help on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
Connect2Help (IN) 86.02 three stars
Community Transportation Network (IN) 96.63 four stars
Maine Seacoast Mission (ME) 90.16 four stars
The Brother Benno Foundation (CA) 96.46 four stars
Rockwall County Helping Hands (TX) 85.89 three stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $17,148
   Federated Campaigns $659,208
   Membership Dues $0
   Fundraising Events $44,540
   Related Organizations $171,941
   Government Grants $66,422
Total Contributions $959,259
   Program Service Revenue $998,984
Total Primary Revenue $1,958,243
   Other Revenue $2,496
TOTAL REVENUE $1,960,739
   
EXPENSES  
   Program Expenses $1,669,333
   Administrative Expenses $215,918
   Fundraising Expenses $105,830
TOTAL FUNCTIONAL EXPENSES $1,991,081
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-30,342
   
Net Assets $1,045,984

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Call Center $1,352,887 81.0%
SNAP In Reach Program $163,218 9.8%
Database of Social Services $128,678 7.7%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-06 02/01/2020 86.02 three stars
2017-06 09/01/2018 88.76 three stars
2016-06 08/01/2017 90.58 four stars
2015-06 12/21/2016 88.76 three stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 31-1216792
Name in IRS Master File INFORMATION AND REFERRAL NETWORK INC
NTEE Code P19
NTEE Classification Nonmonetary Support N.E.C.
NTEE Type Human Services - Multipurpose and Other
Classification Educational Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (569) Referral service (social agencies)
Foundation Status Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date November, 1987
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
  • June, 2013
Compensation % of Expenses Paid to Title
$91,000 4.57% Ann Hartman President, CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
Connect2Help (IN) 86.02 three stars
St. Vincent de Paul Detroit (MI) 87.96 three stars
Maine Seacoast Mission (ME) 90.16 four stars
Spokane Valley Partners (WA) 91.45 four stars
Hispanic Federation (NY) 96.46 four stars

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This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Connect2Help
3833 North Meridian Street
Suite 302
Indianapolis, IN 46208
tel: (317) 920-4850
fax: (317) 920-4885
EIN: 31-1216792

Visit Web Site

Board Leadership

Kelli Johnson
Chair

CEO

Ann Hartman
CEO

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