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Human Services : Social Services

Hire Heroes USA

Transforming Military Service into Civilian Success

four stars

96.42

1360 Union Hill Rd. Suite 2-A
Alpharetta, GA 30004
tel: (844) 634-1520   Web Site
EIN: 43-1562688

Board Leadership
John Bardis
Chairman

CEO
Christopher Plamp
Chief Executive Officer

  Score
(out of 100)
Rating
Overall Score & Rating 96.42 four stars
  Financial 94.94 four stars
  Accountability & Transparency 100.00 four stars
This rating was published 11/01/2019 and includes data from FY2018, the most recent 990 received at that time.

Hire Heroes USA empowers U.S. military members, veterans, and spouses to succeed in the civilian workforce. Our team of former military and business professionals effectively trains veterans in the skills of self-marketing, then supports their career search until they find good jobs with great companies. The hallmark of our program is a personal approach where each veteran receives dedicated assistance from a highly-trained staff member in order to help the veteran overcome barriers to employment. Signature services also include group workshops and connecting the job seeker with veteran-friendly companies and employment opportunities through the Hire Heroes USA Job Board.

Hire Heroes USA empowers U.S. military members, veterans, and spouses to succeed in the civilian workforce. Our team of former military and business professionals effectively trains veterans in the skills of self-marketing, then supports their career search until they find good jobs with great companies. The hallmark of our program is a personal approach where each veteran receives dedicated assistance from a highly-trained staff member in order to help the veteran overcome barriers to employment. Signature services also include group workshops and connecting the job seeker with veteran-friendly companies and employment opportunities through the Hire Heroes USA Job Board.

Impact Information

GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Platinum Seal of Transparency for voluntarily and publicly sharing information about how they measure their progress and results.  Learn More about Impact Information.
Reported Results
Total in 2019
Number of clients served
18,125
Number of participants who gain employment
10,607
Number of participants who would recommend program to others
95
This impact information is current as of March 2020, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

four stars

94.94

Accountability & Transparency

four stars

100.00

This rating was published 11/01/2019 and includes data from FY2018, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
84.8%
  Administrative Expenses 9.2%
  Fundraising Expenses 5.8%
  Fundraising Efficiency $0.05
  Working Capital Ratio (years) 0.80
  Program Expenses Growth 25.6%
  Liabilities to Assets 9.6%
All data for Financial Performance Metrics calculations was provided by Hire Heroes USA on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Hire Heroes USA on recent 990s filed with the IRS.

Constituent Voice

Charity Navigator believes collecting feedback from the people an organization serves can make it more effective. That is why we're partnering with GuideStar by Candid to share Constituent Voice information with you. Here's how this organization is listening and learning from its constituents:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc)
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
Our staff, Our board, Our funders
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Describe a recent change in your organization that resulted from feedback.
Hire Heroes USA was concerned about volume of communication with clients Through surveying, Hire Heroes USA was able to identify that clients were interested in receiving more messaging from the organization Hire Heroes USA now shares more information with clients regarding job and traning opportunities, along with events
This Constituent Voice information is provided to us by Candid. At this time, Constituent Voice information published on this organization's page has no effect on its rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Hire Heroes USA (GA) 96.42 four stars
The Greater Jacksonville Area USO (FL) 90.73 four stars
Lone Survivor Foundation (TX) 90.87 four stars
Honor Flight Network (OH) 91.64 four stars
USO of North Carolina (NC) 90.28 four stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $10,794,495
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $376,892
   Related Organizations $0
   Government Grants $0
Total Contributions $11,171,387
   Program Service Revenue $223,811
Total Primary Revenue $11,395,198
   Other Revenue $117,952
TOTAL REVENUE $11,513,150
   
EXPENSES  
   Program Expenses $8,347,728
   Administrative Expenses $626,688
   Fundraising Expenses $828,982
TOTAL FUNCTIONAL EXPENSES $9,803,398
   
Payments to Affiliates $0
Excess (or Deficit) for the year $1,709,752
   
Net Assets $7,176,766

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Due to an error on this organization's Form 990, we are unable to display program information.

Ratings History
Hire Heroes USA has received 5 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-12 11/01/2019 96.42 four stars
2017-12 11/01/2018 98.23 four stars
2016-12 09/01/2017 98.23 four stars
2015-06 06/01/2016 98.23 four stars
 
CN 2.0
2015-06 02/01/2016 97.44 four stars
2014-06 11/01/2015 93.59 four stars
2014-06 10/01/2015 88.97 three stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 43-1562688
Name in IRS Master File HIRE HEROES USA
NTEE Code B82
NTEE Classification Scholarships, Student Financial Aid Services, Awards
NTEE Type Educational Institutions and Related Activities
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (41) Student loans
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date January, 1992
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2017
  • December, 2016
  • December, 2015
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$185,645 1.89% Christopher Plamp CEO
Other Salaries of Note
$25,000 0.25% Brian Stann Former CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
Hire Heroes USA (GA) 96.42 four stars
Homes For Our Troops (MA) 91.69 four stars
Project Healing Waters Fly Fishing (MD) 95.17 four stars
Navy-Marine Corps Relief Society (VA) 89.12 three stars
USO of Illinois (IL) 93.15 four stars

Compare These Charities (Highly Rated)

This charity has an official representative registered with Charity Navigator.

Constituent Voice

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Hire Heroes USA
1360 Union Hill Rd.
Suite 2-A
Alpharetta, GA 30004
tel: (844) 634-1520
EIN: 43-1562688

Visit Web Site

Board Leadership

John Bardis
Chairman

CEO

Christopher Plamp
Chief Executive Officer

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