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(1) The Nonprofit Outcomes Toolbox: A Complete Guide to Program Effectiveness, Performance Measurement, and Results

by Charity Navigator Consultant, Dr. Robert M. Penna

This book, with a Foreword by Charity Navigator's former President & CEO, Ken Berger,  is an invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness.

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"the Encyclopedia of Outcomes" ~Debra Natenshon, CEO, The Center for What Works

"The essence of what you need to know about managing with outcomes." ~Dr. Len Bickman, Professor of Psychology, Psychiatry and Public Policy, Associate Dean for Research, Director Center for Evaluation and Program Improvement, Vanderbilt University

"A well-done tutorial on outcome use and assessment" ~ Mario Morino, Co-founder and Chairman, Venture Philanthropy Partners

"What makes this such an amazing document is its depth and comprehensiveness. There's just an extraordinary amount of information here." ~ Jacob Harold, Program Officer, Philanthropy Program, The William and Flora Hewlett Foundation

"The Outcomes Toolbox takes outcome funding a quantum leap forward. Penna has created a simple, easy-to-use and easy-to-understand roadmap for organizations committed to becoming more effective and sustainable." ~ Alan Sorkin, President, Social Venture Partners International

"Penna has laid out the landscape in a far more comprehensive way than anyone else has to date." ~Dr. Barry Kibel, author of Journey Mapping andCo-Director, SEED 

"An outstanding resource for funders and nonprofits that need to build their capacity to understand the language of outcomes, the measurement of outcomes, the use of outcomes information"~ Dr. Abe Wandersman, co-author of the Getting to Outcomes model, University of South Carolina

"Penna has pulled it all together and provided an enormously useful overview." ~Michael E. Clark, President, Nonprofit Coordinating Committee of New York  

"This is an incredible work?the information just keeps on coming.  It does not disappoint." ~Keith Pickett, Executive Director, Family and Children?s Services of the Capital Region




(2) Additional Books 

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