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Fort Myers FL | IRS ruling year: 2003 | EIN: 11-3704163
Ronald McDonald House Charities® Southwest Florida creates, finds and supports programs that directly improve the health and well being of children and families in C ... (More)
Ronald McDonald House Charities® Southwest Florida creates, finds and supports programs that directly improve the health and well being of children and families in Charlotte, Collier, Glades, Hendry, and Lee counties. We provide impact through three core programs: The Ronald McDonald House® providing lodging, meals, and other services; the Ronald McDonald Family Room® at Golisano Children's Hospital providing food, laundry facilities, and a relaxation area; and The Ronald McDonald Care Mobile® providing dental care through our partnership with two health care providers to underserved children. Of the 48 RMHC Care Mobile programs worldwide, we proudly have 2 to serve our community. In 2021, we launched a RMHC SWFL Emergency Hardship Fund program; should an unforeseen emergency (for example, a hurricane or illness) cause an unexpected House closure, the Fund will provide short-term support to families under specific conditions. (Less)
Good
This charity's score is 82%, earning it a Three-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 95% Accountability & Finance, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 6/1/2021 | 2019 | 81.50 | |
| 4/1/2021 | 2019 | 81.29 | |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
| 12/1/2019 | 2018 | 85.05 | |
| 2/1/2019 | 2017 | 80.59 | |
| 4/1/2018 | 2016 | 80.20 | |
| 5/1/2017 | 2015 | 78.42 |  |
| 6/1/2016 | 2014 | 84.84 | |
| Rating Version: 2.0 | |||
| 2/1/2016 | 2014 | 85.00 | |
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Ronald McDonald House Charities of Southwest Florida is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Ronald McDonald House Charities of Southwest Florida has earned a 82% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
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Full Credit
Partial Credit
No Credit
Not Applicable
Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
| Independent Voting Board Members ... (More) The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters. Our analysts check the Form 990 to determine if the independent Board members are a voting majority and also at least five in number. (Less) | |
| No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
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| Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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| Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) Making loans to related parties such as key officers, staff, or Board members, is not standard practice in the sector as it may divert the charity's funds away from its charitable mission and can lead to real and perceived conflict-of-interest problems. This practice is discouraged by sector trade groups which point to the Sarbanes-Oxley Act when they call for charities to refrain from making loans to directors and executives. And the IRS is concerned enough with the practice that it requires charities to disclose on their Form 990 any loans to or from current and former officers, directors, trustees, key employees, and other "disqualified persons." Furthermore, some state laws go so far as to prohibit loans to board members and officers. And although employees and trustees are permitted to make loans to charities, this practice can also result in real and/or perceived conflict of interest problems for the charity. Furthermore, it is problematic because it is an indicator that the organization is not financially secure. (Less) | |
| Documents Board Meeting Minutes ... (More) An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference. Charities are not required to make their Board meeting minutes available to the public. As such, we are not able to review and critique their minutes. For this performance metric, we are checking to see if the charity reports on its Form 990 that it does keep those minutes. In the future, we will also track and rate whether or not a charity keeps minutes for its committee meetings. (Less) | |
| Distributes 990 to Board Before Filing ... (More) Providing copies of the Form to the governing body in advance of filing is considered a best practice, as it allows for thorough review by the individuals charged with overseeing the organization. The Form 990 asks the charity to disclose whether or not it has followed this best practice. If the charity has not distributed its Form 990 to the board before filing, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
| Does not Compensate Board Members ... (More) The IRS requires that any compensation paid to members of the charity's governing body be listed on the Form 990. Furthermore, all members of the governing body need to be listed whether or not they are compensated. It is not unusual for some members of the board to have compensation listed. The executive director of the organization frequently has a seat on the board, for instance, and is compensated for being a full time staff member. However, it is rare for a charity to compensate individuals only for serving on its Board of Directors. Although this sort of board compensation is not illegal, it is not considered a best practice. (Less) | |
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
| Conflict of Interest ... (More) Such a policy protects the organization, and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer or director of the organization. Charities are not required to share their conflict of interest policies with the public. Although we can not evaluate the substance of its policy, we can tell you if the charity has one in place based on the information it reports on its Form 990. If the charity does not have a Conflict of Interest policy, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
| Whistleblower ... (More) This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report any financial mismanagement. Here we are reporting on the existence of a policy as reported by the charity on its Form 990. (Less) | |
| Records Retention and Destruction ... (More) Such a policy establishes guidelines for handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promotes data integrity. Here we are reporting on the existence of a policy as reported by the charity on its Form 990. If the charity does not have a Records Retention and Destruction Policy, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
| CEO Compensation Process ... (More) This process indicates that the organization has a documented policy that it follows year after year. The policy should indicate that an objective and independent review process of the CEO's compensation has been conducted which includes benchmarking against comparable organizations. We check to be sure that the charity has reported on its Form 990 its process for determining its CEO pay. (Less) | |
| Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) | |
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
| CEO Salary Listed on 990 ... (More) Charities are required to list their CEO's name and compensation on the Form 990. Our analysts check to be sure that the charities complied with the Form 990 instructions and included this information in their filing. (Less) | |
| Board of Directors Listed on Website ... (More) Our analysts check to see if the charity lists Board members on its website. Publishing this information enables donors and other stakeholders to ascertain the make up of the charity's governing body. This enables stakeholders to report concerns to the Board. Charity Navigator does not cross-check the Board members listed on the website with that reported on the Form 990, because the latter often isn't available until more than a year after the charity's fiscal year ends. In that time, the charity's Board members may have changed, and the charity typically reflects those more recent changes on the website. (Less) | |
| Key Staff Listed on Website ... (More) It is important for donors and other stakeholders to know who runs the organization day-to-day. Charity Navigator does not cross-check the leadership listed on the website with that reported on the Form 990 because the latter often isn't available until more than a year after the charity's fiscal year ends. In that time, the charity's leadership may have changed and the charity typically reflects those more recent changes on the website. In other words, since the Form 990 isn't especially timely, it can not be used to verify the leadership information published on the charity's site. (Less) | |
| Audited Financial Statements Listed on Website ... (More) We check the charity's website to see if it has published its audited financial statements for the fiscal year represented by the most recently filed IRS Form 990. It is important for donors to have easy access to this financial report to help determine if the organization is managing its financial resources well. We currently rate charities on whether or not they publish their audit on their website. (Less) | |
| Form 990 Available on Website ... (More) We check the charity's website to see if it has published its most recently filed IRS Form 990 (a direct link to the charity's 990 on an external site is sufficient). It is important for donors to have easy access to this financial report to help determine if the organization is managing its financial resources well. (Less) | |
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 2.90% - 10/10 ptsLiabilities to Assets Ratio - 2.90% - 10/10 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Working Capital Ratio - 7.00 years - 10/10 ptsWorking Capital Ratio - 7.00 years - 10/10 pts
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Efficiency - $0.11 - 7.5/10 ptsFundraising Efficiency - $0.11 - 7.5/10 pts
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Administrative Expense Ratio - 17.20% - 7.5/10 ptsAdministrative Expense Ratio - 17.20% - 7.5/10 pts
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Expense Ratio - 20.80% - 2.5/10 ptsFundraising Expense Ratio - 20.80% - 2.5/10 pts
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Ratio - 61.80% - 3.37/10 ptsProgram Expense Ratio - 61.80% - 3.37/10 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Growth - 1.98% - 2.98/10 ptsProgram Expense Growth - 1.98% - 2.98/10 pts
Organizations that demonstrate consistent annual growth in program expenses are able to outpace inflation and thus sustain their programs year to year. These organizations also supply givers with greater confidence by maintaining broad public support for their programs. We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Laura Ragain, Executive Director
$103,594 (9.86% of Total Expenses)
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Source: IRS Form 990 (page 7), filing year 2020
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Ronald McDonald House Charities of Southwest Florida) or EIN (113704163) in the 'Search Term' field.
Not Currently Scored
Ronald McDonald House Charities of Southwest Florida cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Ronald McDonald House Charities of Southwest Florida reported its largest program on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
RMHC PROVIDES STABILITY AND VITAL RESOURCES TO FAMILIES SO THEY CAN GET AND KEEP THEIR CHILD HEALTHY AND HAPPY THROUGH THE CHARITIES' CORE PROGRAMS: 1)RONALD MCDONALD HOUSE PROVIDES A "HOME AWAY FROM ... (More)
RMHC PROVIDES STABILITY AND VITAL RESOURCES TO FAMILIES SO THEY CAN GET AND KEEP THEIR CHILD HEALTHY AND HAPPY THROUGH THE CHARITIES' CORE PROGRAMS: 1)RONALD MCDONALD HOUSE PROVIDES A "HOME AWAY FROM HOME" FOR FAMILIES WITH CHILDREN UNDERGOING MEDICAL TREATMENT AT GOLISANO CHILDREN'S HOSPITAL. 2)THE RONALD MCDONALD FAMILY ROOM LOCATED ON THE SECOND FLOOR OF GOLISANO CHILDREN'S HOSPITAL PROVIDES FAMILIES OF HOSPITALIZED CHILDREN USE OF THIS SPACE TO REST AND RE-GROUP WHILE BEING JUST MINUTES AWAY FROM THEIR CHILD'S BEDSIDE. 3)THE TWO RONALD MCDONALD CARE MOBILES PROVIDE MEDICAL AND DENTAL SCREENINGS, TREATMENT AND SEALANTS TO UNDERSERVED AREAS OF COLLIER, LEE AND HENDRY COUNTIES. IN 1996, RONALD MCDONALD HOUSE CHARITIES (RMHC) OF SOUTHWEST FLORIDA OPENED ITS DOORS IN FORT MYERS TO OFFER A" HOME-AWAY-FROM HOME" TO THE FAMILIES OF SERIOUSLY ILL CHILDREN HOSPITALIZED AT THE ADJACENT GOLISANO CHILDREN'S HOSPITAL OF SOUTHWEST FLORIDA. SINCE THEN, SERVICES HAVE EXPANDED TO INCLUDE THE RONALD MCDONALD CARE MOBILE PROGRAM AND A RONALD MCDONALD FAMILY ROOM LOCATED INSIDE GOLISANO CHILDREN'S HOSPITAL. THROUGH OUR PARTNERSHIP WITH GOLISANO CHILDREN'S HOSPITAL, OUR GUESTS AND VISITORS CAN EASILY BE WITH THEIR PRECIOUS NEWBORNS THAT CAME INTO THIS WORLD A LITTLE SOONER THAN PLANNED OR AT THE BEDSIDE OF THEIR CHILD HOSPITALIZED DUE TO ILLNESS OR INJURY. WHATEVER THE REASON THAT OUR PATHS CROSS, IT IS A TRUE GIFT BEING PART OF THIS "HOME-AWAY-FROM-HOME" FOR MOMS AND DADS, GRANDPARENTS AND SIBLINGS DURING THE MOST CHALLENGING TIME OF THEIR LIVES. AT RMHC, EACH FAMILY RECEIVES PRIVATE AND SAFE ACCOMMODATIONS, NOURISHING MEALS, CLOSE ACCESS TO HEALTHCARE AND THE KINDHEARTED SUPPORT OF OUR STAFF, VOLUNTEERS, AND OTHER RMHC FAMILIES WHO ARE FACING SIMILAR CHALLENGES. THE GIFT OF TOGETHERNESS PROVIDED BY OUR HOUSE ALLOWS PARENTS AND CAREGIVERS TO FOCUS ON THEIR TOP PRIORITY: THE HEALTH AND HEALING OF THEIR CHILD. ALTHOUGH COVID-19 FORCED US TO SUSPEND OUR HOUSE PROGRAM IN APRIL 2020, WE WERE FORTUNATE THAT CONSTRUCTION ON OUR SIX-BEDROOM HOUSE EXPANSION WAS DEEMED ESSENTIAL. PERHAPS A BLESSING IN DISGUISE, AS OUR GUEST FAMILIES DID NOT HAVE TO ENDURE THE ENVIRONMENT OF DIRT, DUST, NOISE AND CONSTRUCTION WORKERS AND VENDORS IN AND OUT OF THE HOUSE. THE HOUSE EXPANSION WAS COMPLETED IN THE FALL OF 2020. COVID RESTRICTIONS WERE NOT LIMITED TO THE HOUSE PROGRAM. OUR TWO CARE MOBILES PROVIDED MEDICAL AND/OR DENTAL SCREENINGS AND VARNISHES TO 3,246 CHILDREN IN ALL OF 2020. WITH DENTAL SERVICES SUSPENDED DUE TO COVID, THE VEHICLES WERE RE-PURPOSED FOR SEVERAL MONTHS. IN LIEU OF PEDIATRIC DENTAL SERVICES, OUR PARTNERS AT HEALTHCARE NETWORK OF SOUTHWEST FLORIDA AND FAMILY HEALTH CENTERS OF SOUTHWEST FLORIDA USED THE VEHICLES TO PROVIDE VACCINES TO NEWBORNS THROUGHOUT COLLIER AND LEE COUNTIES. COVID ALSO FORCED US TO SUSPEND OUR RONALD MCDONALD FAMILY ROOM PROGRAM ON THE SECOND FLOOR OF GOLISANO CHILDREN'S HOSPITAL. JANUARY THRU MARCH OF 2020, VOLUNTEERS AT THE PROGRAM SERVED 1,271 LUNCHES. A RONALD MCDONALD FAMILY ROOM EXTENDS THE RMHC HALLMARK OF CARE AND COMFORT BEYOND THE HOUSE ITSELF. WHILE OUR RONALD MCDONALD HOUSE GENERALLY SERVES FAMILIES WHO TRAVEL A DISTANCE FROM HOME FOR SPECIALIZED MEDICAL CARE, A RONALD MCDONALD FAMILY ROOM CAN SERVE DUAL ROLES. THE RONALD MCDONALD FAMILY ROOM ALSO SERVES FAMILIES WHO MAY LIVE NEAR THE HOSPITAL BUT PREFER NOT TO LEAVE FOR EVEN A SHORT BREAK OR A MEAL. THERE ARE SEVERAL WAYS THAT THE BUSINESS COMMUNITY SUPPORTS RMHC. FOR SOME, IT'S AN ANNUAL FINANCIAL CONTRIBUTION; FOR OTHERS IT IS PARTICIPATING IN, OR SPONSORING ONE OF OUR MANY FUNDRAISING EVENTS SUCH AS THE STORYBOOK BALL, THE ANNUAL GRAMPY'S PRO AM GOLF TOURNAMENT, WORLD WINE TOUR AND THE BREW-HA-HA CRAFT BEER FESTIVAL. DUE TO COVID, THE STORYBOOK BALL WAS THE ONLY FUNDRAISING EVENT HELD IN 2020. STILL OTHERS PROVIDED DONATIONS OF GOODS, SERVICES AND/OR VOLUNTEERING TIME AT THE HOUSE SUCH AS PROVIDING AN EVENING MEAL TO THE GUEST FAMILIES. INDIVIDUALS WHO VOLUNTEER AND PROVIDE FINANCIAL SUPPORT ARE A HUGE PART OF OUR ABILITY TO DO WHAT WE DO. LAST YEAR, AND PRIOR TO COVID, 701 CHAPTER VOLUNTEERS DONATED THEIR TIME TO US AT OUR RONALD MCDONALD HOUSE AND RONALD MCDONALD FAMILY ROOM AND ONE EVENT. VOLUNTEERS ARE INTEGRAL TO THE MISSION AND OPERATION OF RMHC AND IN 2020 PROVIDED 2,617 HOURS OF SERVICE TO THE ORGANIZATION. IN 2020, RMHC HOSTED AND SERVED 15 FAMILIES AT THE RONALD MCDONALD HOUSE FOR AN AVERAGE LENGTH OF STAY OF 25 NIGHTS. THE RONALD MCDONALD FAMILY ROOM PROGRAM DISTRIBUTED 1,271 BROWN BAG LUNCHES FOR ANY FAMILY WITH A CHILD IN THE HOSPITAL. 3,246 CHILDREN RECEIVED MEDICAL/DENTAL AND HEALTH EDUCATION SERVICES ON BOARD THE RONALD MCDONALD CARE MOBILE IN COLLIER, LEE, AND HENDRY COUNTIES. (Less)
Ronald McDonald House Charities of Southwest Florida has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
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Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
We provide temporary housing to family members (parents and siblings) of children undergoing medical treatment.
How is your organization collecting feedback from the people you serve?
Paper surveys, Other means
How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Sharing the information reinforces the need for our charity's programs and how much it means to the families we serve.
What challenges does your organization face in collecting feedback from the people you serve?
We don't have any major challenges to collecting feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Though we consistently receive favorable comments, we would certainly address a less than favorable comment.
Equity Practices - No Data Available - UnscoredEquity Practices - No Data Available - Unscored
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Ronald McDonald House Charities of Southwest Florida cannot currently be evaluated by our Leadership & Adaptability methodology because we have not received data from the charity regarding its leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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