Mission: PROVIDE SHELTER FOR SINGLE WOMEN & FAMILIES WITH CHILDREN; BRING TOGETHER THE EFFORTS OF CHURCHES, GOV'T, ORGANIZATIONS & INDIVIDUALS IN PROVIDING EMERGENCY SHELTER; AND CREATE AN ALLIANCE WITH SOCIAL SERVICE AGENCIES.

Anacortes Family Center is a 501(c)(3) organization, with an IRS ruling year of 2005, and donations are tax-deductible.

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Contact Information

  www.anacortesfamily.org

  2702 COMMERCIAL AVE
Anacortes WA 98221-2734


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for Anacortes Family Center is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.


...  ...  ...  ...  

Encompass Rating System by Charity Navigator


Overall Score

78

out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 32% Finance & Accountability, 50% Impact & Results, 7% Leadership & Adaptability, and 10% Culture & Community


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

74

out of 100

The score earned by Anacortes Family Center is a failing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2019, the latest year electronically filed and published by the IRS.



Back to Overall

Finance & Accountability Report

74

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

76.60%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

15/15 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

No Audit

Higher effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

0.49%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Missing

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Missing

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



DUSTIN JOHNSON, EXECUTIVE DI

$106,926


LEONA BRATZ, PRESIDENT

$0


SUSAN COOK, VICE PRESIDE

$0


SHAY SCHUAL-BERKE, SECRETARY

$0


WARREN TESSLER, TREASURER

$0


Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Anacortes Family Center reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

  • Administrative Capacity

  • Balance Sheet

  • In addition to a tremendous increase in need, as AFC was one of the only programs in our region to remain at 100% occupancy during the pandemic, AFC also saw a remarkable increase in construction costs associated with our new childcare and affordable housing project - with program costs increasing by over 30%.


How COVID-19 impacted the organization's operations financially:

AFC saw a dramatic increase in the number of individuals needing support. AFC launched several new programs to provide rental support, suspended rent in our affordable housing program for those impacted with job losses, and also faced a tremendous increase in construction costs associated with our new projects.


How COVID-19 impacted the organization's delivery of programs:

Early in the pandemic, AFC was the only program providing new intakes for the County-wide Coordinated Entry Program. AFC was also the only program to remain at 100% occupancy - primarily because of our independent apartment-style living accommodations, and our approach to separate staff into different buildings. We also saw an increase in the number of domestic violence related homelessness, as well as an increase in the severity of domestic violence, program-wide.


How this organization adapted to changing conditions caused by COVID-19:

AFC began providing study-pod learning to help students and families not adjusting well to at-home learning. We did this through small groups with assigned mentors to each child. We also hired formerly laid-off affordable housing residents as temporary employees to increase the sanitation of common-area spaces. AFC adopted new COVID protocols to keep all families on our campus safe.


Innovations the organization intends to continue permanently after the pandemic:

We have decided to expand our mentorship program, as we saw a marked increase in student performance and assistance. We also expanded our mental health program - we now have an unlimited number of visits available to each client and family through our mental health assistance program. We increased the number of mental health professionals on our roster, especially those seeing clients virtually. To accommodate this, we have been accepting used tablets and old phones, capable of downloading Zoom, and provided this to each household on site.


Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

75

out of 100

Anacortes Family Center is cost-effective, earning a passing score.


Impact

$40 provides a night of shelter for a person experiencing homelessness.


Do you work at Anacortes Family Center? Join the waitlist for an updated Impact & Results score.


Back to Overall

Impact & Results Report

75

of 100 points


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Rated Program

Rated Program


Program

Emergency Shelter and Motel Voucher Program

Activities

The nonprofit provides people experiencing homelessness with a temporary place to stay.

Program Type

Emergency Shelter

Beneficiaries Served

People experiencing homelessness; Adults; Men; Women; Families

Program Geography

Anacortes, WA

Time Period of Data

1/1/17 to 12/31/17


Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.


Outcome Metric

A night of shelter for a person experiencing homelessness


Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.


We look for self-reported shelter nights. If we cannot find this information we estimate it using HIC data.


Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).


We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.


Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.


Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.


Cost Calculation

$338,163 program costs + $0 partner costs + $0 beneficiary costs = $338,163 total costs


Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Calculation

$338,163 total costs / 8,744 nights of shelter provided = roughly $40 provides a night of shelter for a person experiencing homelessness.

Benchmark for Rating

Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.

Determination

Cost-effective

Analysis Details


Analysis conducted in 2019 by ImpactMatters. An analyst searched the Form 990s, annual reports, audited financials and the website of the nonprofit to calculate impact and rate cost-effectiveness. A second analyst conducted quality control.

Additional Information

Unscored

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Largest Programs

Largest Programs



Anacortes Family Center reported its largest program on its FY 2019 Form 990 as:


$580,144

Spent in most recent FY

100%

Percent of program expenses


1) PROVIDE SHELTER FOR SINGLE WOMEN AND FAMILIES WITH CHILDREN WHO SEEK EMERGENCY SHELTER DUE TO CRISES CONDITIONS IN THEIR LIVES. 2) TO BRING TOGETHER THE EFFORTS OF CHURCHES, GOVERNMENT, CIVIC ORGAN ... (More)


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Anacortes Family Center is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


The Anacortes Family Center's mission is to serve homeless women, children and families in crisis by providing shelter in addition to comprehensive transformational services to achieve long lasting personal success and self-sufficiency, and to prevent homelessness in our community through advocacy and by providing affordable housing options. AFC's unique approach has led to the distinction of being one of the most successful shelters in the state at helping clients achieve self-sufficiency. Over 80% of clients graduate from our program successfully.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


A Fidalgo Island community that is free from homelessness. To provide ample affordable housing options for those that work and wish to live in our vibrant community. We also aim to provide a continuum of shelter and services to those in need, to allow clients to fulfill the goal of becoming fully self-sufficient and free from needing various social-services.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Offer a strong “continuum of care” that addresses all clients’ needs including child care, bio-psycho-social program for families, mental health, substance abuse and affordable housing.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Expand the AFC campus and facilities as opportunities occur.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Be part of a strong advocacy network locally, regionally and statewide with similar sized homeless services all sharing a common message and goal.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

The Anacortes Family Center has a dedicated staff training and development budget and requires each staff member to identify specific trainings in our annual staff evaluation process. In addition, AFC has created a robust staff self-care program to support staff in avoiding burn-out and encouraging to staff to process from the stress of a high-burnout profession.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

The Anacortes Family Center is a strong participant in our community's shelter service provider meetings, is the chair of our community's Community Health Council, and actively participates in the City of Anacortes' Housing and Community Services Committee.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


The Anacortes Family Center adapted substantially to the changing dynamics due to COVID. We incorporated new programs like our Youth Education Pods, Volunteer Mentoring Programs, and continued efforts to expand our reach through building new affordable housing and an early learning center. We've also added new programming, like a street outreach effort in partnership with the City of Anacortes to build relationships with high-utilization clients that are skeptical of entering programs or receiving services.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

93

out of 100

Anacortes Family Center has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 90/100 (70% of beacon score)


Back to Overall

Culture & Community Report

93

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

90/100 points

70% of beacon score


This organization's score of 90 is a passing score. The organization reported that it is implementing 7 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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