Mission: PROVIDE SHELTER FOR SINGLE WOMEN & FAMILIES WITH CHILDREN; BRING TOGETHER THE EFFORTS OF CHURCHES, GOV'T, ORGANIZATIONS & INDIVIDUALS IN PROVIDING EMERGENCY SHELTER; AND CREATE AN ALLIANCE WITH SOCIAL SERVICE AGENCIES.
Anacortes Family Center is a 501(c)(3) organization, with an IRS ruling year of 2005, and donations are tax-deductible.
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Important note on the timeliness of ratings
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for Anacortes Family Center is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Encompass Rating System by Charity Navigator
Overall Score
78
out of 100
This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 32% Finance & Accountability, 50% Impact & Results, 7% Leadership & Adaptability, and 10% Culture & Community
Learn about the Encompass Rating System: Overview | FAQ | Release Notes
Finance & Accountability
This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.
Finance & Accountability Score
74
out of 100
The score earned by Anacortes Family Center is a failing score
This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.
This score represents Form 990 data from 2019, the latest year electronically filed and published by the IRS.
Finance & Accountability Report
74
of 100 points
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Program Expense Ratio
76.60%
Higher effect on score
More data
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
Board Composition
15/15 Independent
Higher effect on score
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review
No Audit
Higher effect on score
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Liabilities to Assets Ratio
0.49%
Lower effect on score
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Website
Listed
Lower effect on score
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy
Listed
Lower effect on score
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes
Documented
Lower effect on score
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction
Missing
Lower effect on score
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy
Missing
Lower effect on score
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
DUSTIN JOHNSON, EXECUTIVE DI
$106,926
LEONA BRATZ, PRESIDENT
$0
SUSAN COOK, VICE PRESIDE
$0
SHAY SCHUAL-BERKE, SECRETARY
$0
WARREN TESSLER, TREASURER
$0
Source: IRS Form 990 (page 7), filing year 2019
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.
Anacortes Family Center reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
Administrative Capacity
Balance Sheet
In addition to a tremendous increase in need, as AFC was one of the only programs in our region to remain at 100% occupancy during the pandemic, AFC also saw a remarkable increase in construction costs associated with our new childcare and affordable housing project - with program costs increasing by over 30%.
How COVID-19 impacted the organization's operations financially:
AFC saw a dramatic increase in the number of individuals needing support. AFC launched several new programs to provide rental support, suspended rent in our affordable housing program for those impacted with job losses, and also faced a tremendous increase in construction costs associated with our new projects.
How COVID-19 impacted the organization's delivery of programs:
Early in the pandemic, AFC was the only program providing new intakes for the County-wide Coordinated Entry Program. AFC was also the only program to remain at 100% occupancy - primarily because of our independent apartment-style living accommodations, and our approach to separate staff into different buildings. We also saw an increase in the number of domestic violence related homelessness, as well as an increase in the severity of domestic violence, program-wide.
How this organization adapted to changing conditions caused by COVID-19:
AFC began providing study-pod learning to help students and families not adjusting well to at-home learning. We did this through small groups with assigned mentors to each child. We also hired formerly laid-off affordable housing residents as temporary employees to increase the sanitation of common-area spaces. AFC adopted new COVID protocols to keep all families on our campus safe.
Innovations the organization intends to continue permanently after the pandemic:
We have decided to expand our mentorship program, as we saw a marked increase in student performance and assistance. We also expanded our mental health program - we now have an unlimited number of visits available to each client and family through our mental health assistance program. We increased the number of mental health professionals on our roster, especially those seeing clients virtually. To accommodate this, we have been accepting used tablets and old phones, capable of downloading Zoom, and provided this to each household on site.
Previous: Finance & Accountability / Next: Leadership & Adaptability
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
75
out of 100
Anacortes Family Center is cost-effective, earning a passing score.
Impact
$40 provides a night of shelter for a person experiencing homelessness.
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Impact & Results Report
75
of 100 points
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Rated Program
Program
Emergency Shelter and Motel Voucher Program
Activities
The nonprofit provides people experiencing homelessness with a temporary place to stay.
Program Type
Emergency Shelter
Beneficiaries Served
People experiencing homelessness; Adults; Men; Women; Families
Program Geography
Anacortes, WA
Time Period of Data
1/1/17 to 12/31/17
Outcomes and Cost
Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.
Costs: The money spent by a nonprofit and its partners and beneficiaries.
Impact: Outcome caused by a nonprofit relative to its cost.
Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.
Outcome Metric
A night of shelter for a person experiencing homelessness
Outcome Data Source
Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.
We look for self-reported shelter nights. If we cannot find this information we estimate it using HIC data.
Method for Attributing Outcomes
We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).
We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.
Cost Data Source
After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.
Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.
Cost Calculation
$338,163 program costs + $0 partner costs + $0 beneficiary costs = $338,163 total costs
Impact and Determination
We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.
Impact Calculation
$338,163 total costs / 8,744 nights of shelter provided = roughly $40 provides a night of shelter for a person experiencing homelessness.
Benchmark for Rating
Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.
Determination
Cost-effective
Analysis Details
Analysis conducted in 2019 by ImpactMatters. An analyst searched the Form 990s, annual reports, audited financials and the website of the nonprofit to calculate impact and rate cost-effectiveness. A second analyst conducted quality control.
Additional Information
Unscored
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Largest Programs
Anacortes Family Center reported its largest program on its FY 2019 Form 990 as:
$580,144
Spent in most recent FY
100%
Percent of program expenses
1) PROVIDE SHELTER FOR SINGLE WOMEN AND FAMILIES WITH CHILDREN WHO SEEK EMERGENCY SHELTER DUE TO CRISES CONDITIONS IN THEIR LIVES. 2) TO BRING TOGETHER THE EFFORTS OF CHURCHES, GOVERNMENT, CIVIC ORGAN ... (More)
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Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by Anacortes Family Center is a passing score.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
The Anacortes Family Center's mission is to serve homeless women, children and families in crisis by providing shelter in addition to comprehensive transformational services to achieve long lasting personal success and self-sufficiency, and to prevent homelessness in our community through advocacy and by providing affordable housing options. AFC's unique approach has led to the distinction of being one of the most successful shelters in the state at helping clients achieve self-sufficiency. Over 80% of clients graduate from our program successfully.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
A Fidalgo Island community that is free from homelessness. To provide ample affordable housing options for those that work and wish to live in our vibrant community. We also aim to provide a continuum of shelter and services to those in need, to allow clients to fulfill the goal of becoming fully self-sufficient and free from needing various social-services.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Offer a strong “continuum of care” that addresses all clients’ needs including child care, bio-psycho-social program for families, mental health, substance abuse and affordable housing.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Expand the AFC campus and facilities as opportunities occur.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Be part of a strong advocacy network locally, regionally and statewide with similar sized homeless services all sharing a common message and goal.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
The Anacortes Family Center has a dedicated staff training and development budget and requires each staff member to identify specific trainings in our annual staff evaluation process. In addition, AFC has created a robust staff self-care program to support staff in avoiding burn-out and encouraging to staff to process from the stress of a high-burnout profession.
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
What are this organization’s external mobilizaton efforts?
The Anacortes Family Center is a strong participant in our community's shelter service provider meetings, is the chair of our community's Community Health Council, and actively participates in the City of Anacortes' Housing and Community Services Committee.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
The Anacortes Family Center adapted substantially to the changing dynamics due to COVID. We incorporated new programs like our Youth Education Pods, Volunteer Mentoring Programs, and continued efforts to expand our reach through building new affordable housing and an early learning center. We've also added new programming, like a street outreach effort in partnership with the City of Anacortes to build relationships with high-utilization clients that are skeptical of entering programs or receiving services.
Source: Nonprofit submitted responses
Previous: Leadership & Adaptability
Culture & Community
This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.
Culture & Community Score
93
out of 100
Anacortes Family Center has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).
The Culture & Community Beacon is comprised of the following metrics:
Constituent Feedback: 100/100 (30% of beacon score)
Diversity, Equity, & Inclusion: 90/100 (70% of beacon score)
Culture & Community Report
93
of 100 points
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Diversity, Equity, & Inclusion
90/100 points
70% of beacon score
This organization's score of 90 is a passing score. The organization reported that it is implementing 7 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
View this organization's DEI Strategies
Methodology
We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.
Learn more about the methodology.
Constituent Feedback
100/100 points
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
View this organization's Constituent Feedback Practices
Methodology
We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Learn more about the methodology.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.
