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https://www.allhandsandhearts.org/
6 County Road
Suite 6
Mattapoisett MA 02739
Mail donations to:
82 County Rd
PMB 79
Mattapoisett MA 02739
Mattapoisett MA | IRS ruling year: 2005 | EIN: 20-3414952
Organization Mission
All Hands and Hearts provides community-inspired, volunteer-powered disaster relief.
Great
This charity's score is 94%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores, weighted as follows: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 12/23/2021 | 2020 | 98.23 | |
| 12/23/2020 | 2019 | 96.66 | |
| 10/1/2019 | 2018 | 100.00 | |
| 9/1/2018 | 2017 | 98.23 | |
| 3/1/2018 | 2016 | 96.46 | |
| 11/1/2016 | 2015 | 96.66 | |
| 6/1/2016 | 2014 | 93.61 | |
| Rating Version: 2.0 | |||
| 10/1/2015 | 2014 | 94.57 | |
| 7/1/2014 | 2013 | 95.35 | |
| 11/1/2013 | 2012 | 89.51 |  |
| 11/6/2012 | 2011 | 95.94 | |
| 5/1/2012 | 2011 | 95.05 | |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
| 12/1/2011 | 2010 | 95.53 | |
Score
Most Recent Fiscal Year:
FY 2022
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
Learn more
Full Credit
Partial Credit
No CreditMajority Independent Board Members - 100% independent members10 out of 10 points Majority Independent Board Members - 100% independent members10 out of 10 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. We check to see if at least 50% of board members are indentified as independent on their tax form.
Source: IRS Form 990
Independent Board Size - 16 independent members10 out of 10 points Independent Board Size - 16 independent members10 out of 10 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. For most organizations, we check to see if the organization has at least three board members. For large, donor-funded organizations, we check to see if the organization has at least five independent board members
Source: IRS Form 990
Independent Audit or Financial Review - Yes20 out of 20 points Independent Audit or Financial Review - Yes20 out of 20 points
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
| $2 million or higher and 40% or higher donor support | Expected to complete an audit and have an audit oversight committee |
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Material Diversion of Assets - None20 out of 20 points Material Diversion of Assets - None20 out of 20 points
A diversion of assets — any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft — also can seriously call into question a charity's financial integrity. We review the charity's most recent IRS Form 990 to see if the charity has reported any diversion of assets.
Source: IRS Form 990
Full CreditPartial CreditNo CreditWebsite Listed on Tax Form - Listed5 out of 5 points Website Listed on Tax Form - Listed5 out of 5 points
Charity Navigator looks for a website on the IRS Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy - Listed5 out of 5 points Conflict of Interest Policy - Listed5 out of 5 points
Charity Navigator looks for the existence of a conflict of interest policy on the IRS Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Whistleblower Policy - Listed5 out of 5 points Whistleblower Policy - Listed5 out of 5 points
Charity Navigator looks for the existence of a whistleblower policy per the IRS Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Document Retention and Destruction - Listed5 out of 5 points Document Retention and Destruction - Listed5 out of 5 points
Charity Navigator looks for the existence of a document retention and destruction policy per the IRS Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Documents Board Meeting Minutes - Yes5 out of 5 points Documents Board Meeting Minutes - Yes5 out of 5 points
Charity Navigator looks to confirm on the IRS Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Tax Form Distributed to Board Before Filing - Listed5 out of 5 points Tax Form Distributed to Board Before Filing - Listed5 out of 5 points
Providing copies of the IRS Form 990 to the governing body prior to filing is considered a best practice, as it allows for thorough review by the individuals charged with overseeing the organization. The Form 990 asks the charity to disclose whether or not it has followed this best practice.
Loans to/from Officers - Listed5 out of 5 points Loans to/from Officers - Listed5 out of 5 points
Making loans to related parties, such as key officers, staff, or Board members, is not standard practice in the sector as it diverts the charity's funds away from its charitable mission and can lead to real and perceived conflict-of-interest problems.
The IRS requires charities to disclose on their Form 990 any loans to or from current and former officers, directors, trustees, key employees, and other "disqualified persons." Some state laws go so far as to prohibit loans to board members and officers.
Although employees and trustees are permitted to make loans to charities, this practice can also result in real and/or perceived conflict of interest problems for the charity. Furthermore, it is problematic because it indicates that the organization is not financially secure. Our analysts check to see if any loans have been made.
Full CreditPartial CreditNo CreditTax Form Posted on Nonprofit's Website - Listed5 out of 5 points Tax Form Posted on Nonprofit's Website - Listed5 out of 5 points
For almost all charities, we check the charity's IRS Form 990 to see if it discloses that the Form 990 is available on the charity's website. As with the audited financial statement, donors need easy access to this financial report to help determine if the organization is managing its financial resources well.
Source: IRS Form 990
Full CreditPartial CreditNo CreditLiabilities to Assets: Ratio - 37.32%20 out of 25 points Liabilities to Assets: Ratio - 37.32%20 out of 25 points
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent IRS Form 990). This ratio is an indicator of an organization's solvency and/or long-term sustainability.
Source: IRS Form 990
Program Expense: Ratio - 95.27%25 out of 25 points Program Expense: Ratio - 95.27%25 out of 25 points
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three IRS Forms 990). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Source: IRS Form 990
Fundraising Efficiency: Ratio - $0.0125 out of 25 points Fundraising Efficiency: Ratio - $0.0125 out of 25 points
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Working Capital: Ratio - 0.39 years18 out of 25 points Working Capital: Ratio - 0.39 years18 out of 25 points
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed IRS Form 990. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
No Data Available
Salary data is coming soon.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (All Hands and Hearts Smart Response) or EIN (203414952) in the 'Search Term' field.
Not Currently Scored
All Hands and Hearts Smart Response cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Score
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditConstituent Feedback - Data Available100/100 points Constituent Feedback - Data Available100/100 points
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. The methodology leveraged for Constituent Feedback is based on The Core Principles of Constituent Feedback, which describes listening and responding well to feedback. Charity Navigator participates in a consortium with other feedback experts and leading nonprofit infrastructure platforms to drive Constituent Feedback's advancement, promotion, and data collection.
Who are the people you serve with your mission? Describe briefly.
While everyone is impacted and has a story to tell after a disaster, we prioritize serving those least able to recover on their own due to the existence of physical or socio-economic vulnerabilities. These are often the populations most heavily impacted by disaster-caused damage, yet have the least access to resources needed for safety, security, and health during the recovery process, and for reaching recovery itself. Factors we consider include, but are not limited to, chronic illness or disability, advanced age, belonging to a marginalized group, and status as low-income.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Community meetings or town halls, Constituent (client or resident, etc.) advisory committees
How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Over the past few years, we have shifted from only asking for feedback once the work has been completed, to including disaster affected communities in the program development process itself via surveys, discussion groups, and community meetings. For our international work, where we typically focus on rebuilding schools and sanitation/hygiene structures, we ask for input from the local government and local leaders on the communities that have the highest need. We also work with the community itself to identify cultural norms before setting up our base of operations and inviting volunteers. Within the USA, we have developed a household prioritization process and subsequent training in equity, diversity, and inclusion so that we are setting the right expectations from the outset.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from our clients
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
While in Puerto Rico responding to Hurricane Maria, we found that a major need was resealing cement homes that cracked during the hurricane, leading to leaks. We developed a new scope of work, for AHAH, using a special sealant to seal the cement roofs on the island. After completing a few dozen homes, we received feedback that the roofs were still leaking, which prompted us to dedicate staff members to look into and identify what was happening. Once we identified the problem, we fixed the homes that were still leaking, updated our operational procedures, and implemented a quality assurance process. This was successful in preventing future leaks and has since been implemented on additional programs to ensure we’re providing the best support possible to disaster affected communities.
Equity Practices - Data Available83/100 points Equity Practices - Data Available83/100 points
70% of beacon score
This organization's score of 83 is a passing score. The organization reported that it is implementing 6 Equity Practices.
This assessment demonstrates the importance of implementing practices that contribute positively to an organization's overall culture, both internally and with respect to community engagement. Furthermore, equity centered frameworks and similar approaches have drawn much attention from donors, experts, and sector leaders who underscore its value to the nonprofit's overall health and capacity for mission success. Currently, the Equity Strategies Checklist assessment consists of practices and policies that promote racial equity in their operations and programs (per the Equity Strategies checklist administered by Candid). As we refine our DEI assessment, Charity Navigator partners with DEI consultants and field experts to broaden and deepen this work.
| Equity Practices (3/7) | |
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
| Equity Policies and Procedures (3/7) | |
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Score
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditMission 10/10 points Mission 10/10 points
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
All Hands and Hearts provides community-inspired, volunteer-powered disaster relief.
Vision 10/10 points Vision 10/10 points
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Given the transformational change the world has experienced in the past two years, a restatement of
Source: Nonprofit submitted responses
Goals 20/20 points Goals 20/20 points
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Expand both our impact in communities and opportunities for volunteers through an increasing emphasis on creative local partnerships and on exploration of additional scopes of work.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Continue to strengthen existing safeguarding and safety practices to ensure that safety is at the forefront of the work we do, for the communities we work with, our volunteers, and our staff.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Leadership Development 15/15 points Leadership Development 15/15 points
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Monitoring and evaluation is an area that we are putting effort into improving as an organization and we had the opportunity for several members of our team to take a series of six mini courses through an accredited institution. By paying the tuition of two staff members in the USA, we were able to offer the courses to a third staff member who worked for us but did not reside in the USA, for free. Ultimately, one member of our leadership team, one member of staff, and one staff member working on our earthquake relief program in Mexico participated in the courses over a 3 month period this past summer (2022). In addition to academic learning, staff were also connected with other professionals in the field who are learning and working through some of the same challenges when it comes to evaluation of programs.
Mobilizing for Mission 15/15 points Mobilizing for Mission 15/15 points
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Networks of Collective Impact Efforts
Raising Awareness
Community Building
What are this organization’s external mobilizaton efforts?
AHAH is fortunate to have staunch advocates among our 17 member board. About a quarter of the board started out with AHAH as volunteers, and nearly all have volunteered on one of our programs; several continue to do so periodically. They open their networks to us to spread the word, source funding, and share pro bono services and other gift-in-kind resources. Some look for new opportunities for our teams to be of service in response to urgent national and global crises, then they leverage their contacts and work with AHAH staff to make it happen (e.g., PPE drive for New York health facilities during COVID, evacuation program into Poland from Ukraine). Others raise awareness for disaster-related issues when they host fundraisers, present at conferences, or secure media coverage of our relief work through their personal brands. For example, Petra Nemcova, AHAH Co-Founder and board member, was named Tsunami Awareness Advocate for the UN’s Office for Disaster Risk Reduction.
Adaptability Story 30/30 points Adaptability Story 30/30 points
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Like most organizations, by early 2022 All Hands and Hearts was emerging from the biggest external stressor of them all: COVID-19. Our direct relief model, delivered via volunteers living in communal bases within disaster-stricken communities, was particularly unsuited to pandemic situations, but by the end of 2020, we had made adaptations which enabled operations to resume. The main adaptations involved switching from an “open door” volunteer intake policy with no time commitments, to creating closed cohorts of volunteer groups who committed to the same several week period and kept separate by living, eating and working in their own designated “bubbles.” That strict separation of cohorts, combined with mandatory and frequent testing and heightened cleaning protocols and PPE wearing, was extremely costly and logistically difficult. Additionally, having to curtail our usual interactions with disaster-affected communities was hard on morale. However, disasters had not ceased for the pandemic, so we continued working in this way to ensure we were able to respond. Once vaccines were available, these restrictions gradually eased up on a program by program basis, as infection rates decreased in a given host community or country. We now have an evaluation process for each new program, considering the risk to the community and country by country COVID-19 protocols.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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