Cancer Hope Network Inc.
Cancer Hope Network Inc.
2 NORTH RD STE A
Chester NJ 07930-2318
Chester NJ | IRS ruling year: 1986 | EIN: 22-2647316
TO PROVIDE ONE-ON-ONE SUPPORT TO ALL PEOPLE IMPACTED BY CANCER.
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2 NORTH RD STE A
Chester NJ 07930-2318
Chester NJ | IRS ruling year: 1986 | EIN: 22-2647316
TO PROVIDE ONE-ON-ONE SUPPORT TO ALL PEOPLE IMPACTED BY CANCER.
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This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Cancer Hope Network Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Cancer Hope Network Inc. has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2020, which is the most recent Form 990 currently available to us.
Learn more
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
---|---|
$1 million or higher | Expected to complete an audit |
$500,000 - $1 million | Expected to complete an audit, review, or compilation |
Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
---|---|
Less than 50% | Full Credit |
50% - 59.9% | Partial Credit |
60% or more | No Credit |
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
---|---|
70% or higher | Full Credit |
60% - 69.9% | Partial Credit |
50% - 59.9% | Zero Points for Program Expense Score |
Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Other health services (BMF activity code: 179)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Cancer Hope Network Inc.) or EIN (222647316) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Cancer Hope Network Inc. reported being impacted by COVID-19 in the following ways:
Fundraising Capacity
Revenue
Staffing
How COVID-19 impacted the organization's operations financially:
Like most nonprofits, we faced serious financial hardship as we continued to offer support to those who needed it most during the pandemic. As an agency dedicated to caring for a highly vulnerable population, we made the difficult decision to cancel our annual golf outing and Chrysalis Gala in 2020. We just couldn’t risk the safety and well-being of the cancer patients, caregivers and survivor volunteers whom we serve by hosting in-person events. We also saw a decrease in annual giving from individuals as people were uncertain about their employment and the overall economic impact of the healthcare crisis.
How COVID-19 impacted the organization's delivery of programs:
Cancer doesn’t take a break, even for a global pandemic. The impact of COVID hit immunocompromised cancer patients particularly hard. Patients and survivors continue to face serious challenges including delays and cancellation of health care services, economic issues, and fears about their ability to access and afford their future healthcare needs. Additionally, many oncology centers and hospitals were forced to shutter their in-person support groups, leaving cancer patients and survivors with limited access to the emotional, social, and mental health care programs that are a critical part of their overall treatment protocols. In response, we seamlessly leveraged 40 years of experience in tele-health to serve those who needed us most. In fact, we matched volunteers with over 20% more clients in 2020 vs. 2019. Fortunately, the social support we offer to patients and the people who love them is—and will continue to be—available by phone, email, and chat.
How this organization adapted to changing conditions caused by COVID-19:
Due to the impact of COVID, the need for our services has been trending upward. Our website traffic, call volume, number of match requests, interactions with providers, need for referrals, and calls from people interested in training to volunteer all increased during the pandemic. Fortunately, just prior to the pandemic, we received grant support to purchase a telephone system and computer equipment that allowed us to continue our services uninterrupted through this crisis. With our new telephone system and computer equipment, our team was able to work remotely to deliver the highest quality care to cancer patients and their loved ones as they navigated their fears and tried to understand the impact of the COVID-19 on our society.
Innovations the organization intends to continue permanently after the pandemic:
During the pandemic, our Programs Team launched our Monthly Round Table initiative, a support group for survivor Support Volunteers to connect and engage. According to the National Cancer Institute, “Studies have shown that anxiety and stress are common among long-term cancer survivors,” and “It’s important to reassure survivors that some degree of anxiety and distress is very much normal.” During Round Table discussions, Support Volunteers have the opportunity to address difficult questions, review best practices in peer support, and talk about issues surrounding survivorship. The Cancer Hope Network programs team supports between 400 and 500 Support Volunteers at any given time, therefore connecting with each volunteer on a regular basis can be challenging. The increased comfort level that we all gained using technology tools to connect while operating remotely supported the success of this program and we plan to continue using technology to eliminate geographic barriers to care.
Not Currently Scored
Cancer Hope Network Inc. cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Cancer Hope Network Inc. reported its largest program on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
CANCER HOPE NETWORK, INC. PROVIDES SUPPORT TO ALL PEOPLE IMPACTED BY CANCER BY UNIQUE, CUSTOMIZED ONE-ON-ONE MATCHING WITH A SUPPORT VOLUNTEER WHO FACED A SIMILAR EXPERIENCE. MATCHING IS BASED ON THE ... (More)
CANCER HOPE NETWORK, INC. PROVIDES SUPPORT TO ALL PEOPLE IMPACTED BY CANCER BY UNIQUE, CUSTOMIZED ONE-ON-ONE MATCHING WITH A SUPPORT VOLUNTEER WHO FACED A SIMILAR EXPERIENCE. MATCHING IS BASED ON THE PARTICULAR NEEDS OF THE PERSON RECEIVING SUPPORT. (Less)
Cancer Hope Network Inc. has earned a 95% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
Cancer Hope Network's mission is to instill hope in cancer patients and their loved ones through 1:1 peer support from survivors and caregivers who have faced a similar experience.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Our goal at Cancer Hope Network is to let folks know that they are not alone. By asking for and responding to feedback, we've built trust with the constituencies we serve and created meaningful relationships that help us to achieve this goal. Last year, we trained dozens of new survivor Support Volunteers for our program, 13% of whom were former clients. Using feedback constructively is helping with ongoing engagement as clients transition into survivorship. Serving as a Support Volunteer systematizes the altruistic desires of cancer survivors. Our Support Volunteers report that our initial and ongoing volunteer training, combined with professional support from our Programs team and an opportunity to “pay it forward" has helped them to find meaning and empowerment in their survivorship.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
While we continue to train survivor volunteers who have faced any cancer type, we are also actively recruiting and training survivors of certain cancers. Specifically, we are looking to grow our base of esophageal, pancreatic, lung, kidney and liver cancer survivor and caregiver volunteers, as well as other lesser-represented diagnoses, which will ultimately enable us to help a greater number of patients requesting a diagnosis-based match.
70% of beacon score
This organization's score of 93 is a passing score. The organization reported that it is implementing 8 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (4/7) | |
---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. |
Equity Policies and Procedures (4/7) | |
---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. |
Cancer Hope Network Inc. has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
To instill hope in cancer patients and their loved ones through 1-1 peer support from survivors and caregivers who have faced a similar experience.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
To create a world in which no one faces cancer alone
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Service excellence
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Two: Patient volume growth
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Three: Financial viability
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
The nonprofit provides evidence of investment in leadership development
Across our staff, we have qualifications and certifications including social work, tele-mental health specialist, hospice care, end-of-life doula, and integrative nutrition health coach. Recently, the majority of our staff completed Mental Health First Aid certification training. We regularly participate in webinars and training sessions, as well as offer leadership development programs for our volunteers.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Working with like-minded organizations such as Cancer Support Community, the National Comprehensive Cancer Network, UnitedUs, StupidCancer, and Volunteer Management in Cancer Care, as well as cancer centers like Stanford Health, Massey Cancer Center, NowPow (Hackensack Meridian), Atlantic Health, and St. Charles and being an active member of the national Volunteer Management in Cancer Care alliance gives us an opportunity to maximize service for cancer survivors across the country. We have a robust outreach and marketing program with a strong online and social media presence. We are also frequently called upon by local and national organizations to provide information at health fairs, fundraisers, and community outreach or awareness events.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Obviously, the pandemic is the largest driver of external change for most of the world right now. By effectively leveraging the tools and resources available to us, last year, our Programs Team recruited and trained dozens of new Support Volunteers, 13% of whom were former clients who received support from our program during their own cancer journey. We collaborated with advocacy organizations and healthcare providers across the nation and referred hundreds of clients to much needed human services. We also matched volunteers with over 20% more clients in 2020 vs. 2019, and we are reporting even more significant increases in 2021.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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