Samaritan Counseling Ctr of Western Pennsylvania is a 501(c)(3) organization, with an IRS ruling year of 1982, and donations are tax-deductible.

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Contact Information


Sewickley PA 15143-1230

 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for Samaritan Counseling Ctr of Western Pennsylvania is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

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Encompass Rating System by Charity Navigator

Overall Score


out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 35% Finance & Accountability, 50% Impact & Results, 10% Leadership & Adaptability, and 5% Culture & Community

Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability

This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.

Finance & Accountability Score


out of 100

The score earned by Samaritan Counseling Ctr of Western Pennsylvania is a passing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2019, the latest year electronically filed and published by the IRS.

Back to Overall

Finance & Accountability Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio


Higher effect on score

More data  

The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.

Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

14/14 Independent

Higher effect on score

Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).

The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.

Source: IRS Form 990

Independent Audit or Financial Review

Has Audit/Review

Higher effect on score

An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio


Lower effect on score

The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990



Lower effect on score

Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.

Nonprofits act in the public trust and reporting publicly on activities is an important component.

Source: IRS Form 990

Conflict of Interest Policy


Lower effect on score

Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.

This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.

Source: IRS Form 990

Board Meeting Minutes


Lower effect on score

Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.

An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.

Source: IRS Form 990

Document Retention and Destruction


Lower effect on score

Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.

This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.

Source: IRS Form 990

Whistleblower Policy


Lower effect on score

Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.

This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.

Source: IRS Form 990

Additional Information


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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting











Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Marriage counseling (BMF activity code: 563)

Foundation Status:

Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2) (BMF foundation code: 16)


Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.

Samaritan Counseling Ctr of Western Pennsylvania reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Balance Sheet

How COVID-19 impacted the organization's operations financially:

During mid-March and through the spring months of 2020, client intakes plummeted to nearly zero although our therapists had all transitioned to telehealth therapy in a week's time. This sharp decline was attributed to the state's shelter-in-place order. Consequently, we lost a significant amount of income due to the loss of fees for service. We also had to cancel our major fall fundraising event, which resulted in a loss of $35,000 in income. However, we applied for and received state PPE funds and a $25,000 grant for emergency operating funds from a philanthropic foundation.

How COVID-19 impacted the organization's delivery of programs:

By July, intakes began to steadily rise and by the end of summer we had realized a 37% increase in therapy sessions when compared to the same timeframe in 2019. These clients were counseled via telehealth and phone therapy. At least 75% of them were negatively impacted by COVID-19; many experienced exacerbation of symptoms. Our therapists learned of devastating circumstances reported by clients of all ages. Depression, anxiety, and suicidal ideation increased significantly. Children felt frightened and powerless. Families experienced overwhelming levels of stress. Elderly clients who suddenly found themselves completely isolated revealed that they no longer felt they had a reason to live. Our therapists ramped up their caseloads and took extra measures to reach out and "check up" on these clients by telephoning them in between sessions. The mental health crisis that struck the nation was reflected at Samaritan, and so was the courage and compassion that poured out of our therapists.

How this organization adapted to changing conditions caused by COVID-19:

As mentioned earlier, we adapted quickly to the shelter-in-place challenges by training our entire clinical team on a HIPAA-compliant online platform from which to deliver counseling services. Our administration and board utilized teleconferencing for our staff and board meetings; our clinical team also continued to meet virtually for monthly case conferences. Samaritan's other services, which includes programs such as coaching, spiritual direction, and leadership training for clergy also transitioned to teleconferencing and providing links to special videos created by our executive director to reach out to pastors who needed guidance and support in keeping their ministries together.

Innovations the organization intends to continue permanently after the pandemic:

We continue to provide counseling services via telehealth to the majority of our clients, and plan to do so as long as health insurance companies cover it for the people we serve. The administrative team works from home part of the time, as well as from the office. This arrangement is working remarkably well. We purposefully began meeting in person for our weekly staff meetings as soon as it was safe to do so. The time we spend together face-to-face seems to be even more fruitful and enriching. We have all found our niche and productivity is just as good if not better than it was pre-COVID.

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results

This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.

Impact & Results Score


out of 100

Samaritan Counseling Ctr of Western Pennsylvania is highly cost-effective, earning a passing score.


$270 provides $270 in financial assistance to a patient.

Do you work at Samaritan Counseling Ctr of Western Pennsylvania? Join the waitlist for an updated Impact & Results score.

Back to Overall

Impact & Results Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Rated Program

Rated Program


Samaritan Cares Program


The nonprofit provides financial assistance to patients with medical conditions.

Program Type

Financial Assistance for Patients with Medical Conditions

Beneficiaries Served

Program Geography

Time Period of Data

1/1/21 to 12/31/21

Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.

Outcome Metric

Increase in income for a patient with medical conditions

Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.

Outcome data collected during the program. The nonprofit submitted data on the dollar value of all financial assistance provided to patients, which we use to calculate the additional income received.

Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).

We estimate the dollar amount of financial assistance attributable to the nonprofit by comparing the financial assistance given by the nonprofit to the financial assistance that would have been provided in the absence of the nonprofit (the “counterfactual”). In this case, we estimate the counterfactual to be zero based on two assumptions. First, we assume there is functionally no upper limit to the amount of cash transfers that continue to be valuable to patients as they are far from reaching the point of diminishing marginal returns, such that aid provided by one nonprofit does not displace aid provided by another. Second, we assume that nonprofits work independently and do not coordinate the provision of aid to the same patient. As a result, all aid provided by the nonprofit to patients with medical conditions can be directly attributable to the nonprofit.

Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.

Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.

Cost Calculation

$120,000 program costs + $0 partner costs + $0 beneficiary costs = $120,000 total costs

Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Calculation

$120,000 total costs / $71,468 of financial assistance provided = roughly $450 provides $340 in financial assistance to a patient.

Benchmark for Rating

Impact & Results scores of financial assistance to patients programs are based on income generated relative to cost. Programs receive an Impact & Results score of 100 if they increase income for a recipient by more than $1.50 for every $1 spent and a score of 75 if income increases by more than $0.85 for every $1 spent. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.


Highly cost-effective

Analysis Details

Analysis conducted in 2022 by Charity Navigator using data submitted by the nonprofit, theory and evidence from scientific research studies, and public datasets.

Additional Information


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Largest Programs

Largest Programs

Samaritan Counseling Ctr of Western Pennsylvania reported its largest program on its FY 2019 Form 990 as:


Spent in most recent FY


Percent of program expenses


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability

This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.

Leadership & Adaptability Score


out of 100

The score earned by Samaritan Counseling Ctr of Western Pennsylvania is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.

Back to Overall

Leadership & Adaptability Report


of 100 points


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission

For those who silently suffer with emotional, relational, or spiritual pain, we offer compassionate care that helps them to heal, gives them hope, and allows them to change.

Source: Nonprofit submitted responses


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.

Individuals, families, and faith communities, from all backgrounds and faiths will be empowered to achieve the health, wholeness, and purpose that God intended.

Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.

Goal One: To continue to expand into under-served areas

Goal Type: Grow, expand, scale or increase access to the existing programs and services.

Goal Two: To cover our administrative expenses with our fees for service, and focus our fundraising efforts on sustaining current programs and developing new ones

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).

Goal Three: Develop a robust intern and residency program as a way of training our own therapists and increasing long-term retention of therapists

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.

Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development

Describe an investment in leadership

We encourage and reward our staff members for presenting educational programs to community and church groups, colleges, annual conferences, etc. that allows them to grow as leaders as they educate other professionals and lay people. Samaritan partners with the University of Pittsburgh School of Social Work to develop and present programs to our staff that earns them continuing education units. We provide each staff member $200 annually to invest in educational opportunities.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.

This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Thought Leadership

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

Samaritan carries on our tradition of partnering with other organizations to educate parents, teachers, pastors, and others on recognizing and responding to mental health issues, suicide prevention, strengthening marriages, trauma recovery, and helping children to grow up mentally healthy. Partnerships have included: Youth Connect, Quaker Valley School District, Soul Shop, Renew the I Do, Pittsburgh Theological Seminary, Pittsburgh Pastoral Institute, Quantum Counseling, and Anchorpoint Counseling. Our executive director and members of our clinical team present seminars at the annual Pittsburgh Pastoral Conference on a variety of topics, such as caring for survivors of trauma, addressing marital problems, training people to do effective community outreach, and numerous others. In addition to our executive staff, our therapists also raise mental health awareness by representing Samaritan at college, church, school, and community events across our service areas in five counties.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.

When the pandemic struck in the spring of 2020, the shelter-in-place directive caused an immediate barrage of appointment cancellations as client intakes simultaneously plummeted. We acted promptly by transitioning our staff of 14 therapists to telehealth therapy which required training on a HIPAA-compliant platform in addition to remotely guiding clients through this major change in how they were going to receive services. Therapists who were unaccustomed to using technology for this purpose immediately tackled the learning curve and were "up and running" within a week. Our administrative team strategized virtually on how to meet all of the challenges we were facing in regards to getting the word out about our transition to virtual therapy, developing new forms, processes, and procedures for serving clients, and ensuring that all of these activities were legally sound while keeping our clients and staff safe and healthy. We initiated a new channel of communications with our clients by sending out weekly email blasts that provided articles with tips on managing stress and coping with fear and uncertainty. Our marketing director worked with therapists on developing these articles and our executive director created videos for his audience of clergy clients. Soon, we had developed a new library of resources not only for our clients, but also for our own staff to help them to sustain their energy and achieve rest and balance in their own lives. During this process, we kept our donors in the loop through our newsletters, website, social media, and email correspondence. We made them aware of the challenges we faced, how we were adapting and continuing to serve people, and the role that they played in supporting us. Finally, communications with our board was another priority. They advised us through the process of applying for and receiving the PPE loan , and supported all of our efforts to meet the need of our clients. Ultimately, these adaptations proved to be effective.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community

This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.

Culture & Community Score


out of 100

Samaritan Counseling Ctr of Western Pennsylvania has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (100% of beacon score)

  • Diversity, Equity, & Inclusion: Not Scored

Back to Overall

Culture & Community Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

Not Scored

The organization reported that it is currently only implementing 2 diversity, equity and inclusion (DEI) practices. At this time, organizations must implement 3 or more of these practices in order to be scored on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.

View this organization's DEI Strategies


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.

Learn more about the methodology.

Constituent Feedback

Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.

Learn more about the methodology.

Analysis and Research

Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.

Constituent Feedback

Diversity, Equity, and Inclusion

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