Mission: CASA CENTRAL TRANSFORMS LIVES AND STRENGTHENS COMMUNITIES, WITH A SPECIAL FOCUS ON HISPANICS. OUR NETWORK OF SOCIAL SERVICES PROPELS A DIVERSE POPULATION OF ALL AGES ... (More)

Casa Central Social Services Corporation is a 501(c)(3) organization, with an IRS ruling year of 1972, and donations are tax-deductible.

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Contact Information

  www.casacentral.org

  1343 N CALIFORNIA AVE
Chicago IL 60622-2803



...  ...  ...  ...  

Encompass Rating System by Charity Navigator


Overall Score

100

out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 80% Finance & Accountability, 10% Leadership & Adaptability, and 10% Culture & Community


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

100

out of 100

The score earned by Casa Central Social Services Corporation is a passing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2020, the latest year electronically filed and published by the IRS.



Back to Overall

Finance & Accountability Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

86.58%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

12/12 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

Audited

Higher effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

18.82%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Listed

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



NILDA LA LUZ, CHIEF OPERATING OFFICER

$117,787


PAUL S KARL, CHIEF FINANCIAL OFFICER

$115,236


JOSE M MUNOZ THRU 120, VP EXT. AFFAIRS/CHIEF MARKETING

$101,125


JOSEPH M TELLER, CHAIRPERSON

$0


DR ROSITA LOPEZ, VICE CHAIRPERSON

$0


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Gifts or grants to individuals (other than scholarships) (BMF activity code: 561)

Job training, counseling, or assistance (BMF activity code: 566)

Other school related activities (BMF activity code: 059)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Casa Central Social Services Corporation reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Revenue

  • Staffing


How COVID-19 impacted the organization's operations financially:

The impacts of COVID-19 touched nearly every facet of Casa Central, from payroll to auditing standards to how day-to-day operations were conducted. Expenditures increased as Personal Protective Equipment (PPE) needed to be purchased in mass quantities to outfit the 400 Home Care Aide staff as they continued to provide assistance to homebound older adults in addition to PPE and sanitizing supplies needed to keep all buildings and staff safe.


How COVID-19 impacted the organization's delivery of programs:

The unexpected COVID-19 health crisis placed considerable demands on our agency staff and resources, the scope of which is not immediately clear and will depend greatly on the duration and trajectory of the current crisis. As Casa Central continues to adapt, the first and foremost priority throughout the pandemic continues to be exploring adaptive strategies to best support underserved populations with the resources that we have.


How this organization adapted to changing conditions caused by COVID-19:

Casa Central continued to provide essential services to the communities we serve. Home Care Aides, nearly 400 strong, continued to provide in-home care for over 800 older adults, ensuring necessary support to maintain their emotional and physical well-being; La Posada Transitional Housing Program for families experiencing homelessness continued to ensure that families had safe and fully equipped homes as well as case management, food, and clothing. Following safety protocols, the Center-Based Early Learning Academy ensures a safe learning environment where children receive the care they need to thrive. The Violence Prevention and Intervention Program, serving children and families impacted by violence and trauma, shifted services to a telehealth platform, while also offering in-person/on-site services, and responding to Chicago Public Schools’ transition to virtual learning, the School Age Program extended program services, offering full-day, on-site support during this transition.


Innovations the organization intends to continue permanently after the pandemic:

Casa Central is committed to adapting its services to remain responsive to participants’ safety concerns and needs throughout and beyond the duration of the pandemic. To its employees who experience a number of stressors because of the pandemic, Casa Central continues to provide easy access to critical information and resources including CDC updates, COVID-19 testing sites, etc. The agency has further developed a bi-weekly podcast, featuring topics ranging from pandemic fatigue to prioritizing physical and mental health throughout the pandemic and beyond, as well as a robust health resource library. Throughout the pandemic, Casa Central strived to remain responsive to the needs of all staff members, reduce any new or emerging fears/anxieties, and empower all employees to not only remain connected to our mission, but also to their own health and wellness during this time of uncertainty.


Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Casa Central Social Services Corporation cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Casa Central Social Services Corporation? Join the waitlist for an updated Impact & Results score.


Back to Overall

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



Casa Central Social Services Corporation reported its three largest programs on its FY 2020 Form 990 as:


$8,836,196

Spent in most recent FY

57%

Percent of program expenses


SENIOR SERVICES: LANGUAGE AND CULTURAL BARRIERS OFTEN MAKE THE CHALLENGES THAT MANY SENIORS FACE EVEN MORE DIFFICULT FOR HISPANIC SENIORS AND THEIR LOVED ONES. CASA CENTRAL'S CONTINUUM OF SENIOR PROGR ... (More)


$2,981,885

Spent in most recent FY

19%

Percent of program expenses


CHILDREN AND YOUTH SERVICES: INNER-CITY HISPANIC CHILDREN AND YOUTH ENDURE A MULTITUDE OF CHALLENGES INCLUDING POVERTY, VIOLENCE, LOW EDUCATIONAL EXPECTATIONS, AND INADEQUATE ACCESS TO TECHNOLOGY. THR ... (More)


$1,573,809

Spent in most recent FY

10%

Percent of program expenses


INTACT FAMILY SERVICES: THIS FAMILY CENTERED PROGRAM ALLOWS CHILDREN TO REMAIN SAFELY AT HOME, RATHER THAN BEING PLACED IN SUBSTITUTE CARE. OUR HOME-BASED, FAMILY-CENTERED PROGRAM WORKS TO IMPROVE FAM ... (More)


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Casa Central Social Services Corporation is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Casa Central transforms lives and strengthens communities, with a special focus on Hispanics. Our network of social services propels a diverse population of all ages toward self-sufficiency and a higher quality of life.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


Casa Central will be a leader in the Chicago Metropolitan area delivering culturally responsive, cross generational, evidence-based services to vulnerable populations. We will be nationally recognized for our expertise in providing family centered services.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Casa Central adapts delivery of its innovative spectrum of services to ensure access by its Latino community and beyond.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: To meet the needs of the communities it serves, Casa Central continually invests in and seeks to upgrade programs and facilities, in addition to professional development of its staff.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Goal Three: Casa Central routinely assesses the changing needs of the communities it serves and evaluates room for improvement.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

Casa Central, aside from required professional development, affords every employee the opportunity to partake in safety and role specific training. Training certification and tracking is contained in each employee's file.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

Casa Central has a robust presence at the local, state, and national level amongst fellow nonprofit organizations and invests resources to raise awareness of its mission and cause through a strategic marketing plan and budget. In 2020, Casa Central launched Two-Thirds United in 2020 to address the needs of Chicago’s Latino and Black historically underserved communities. The coalition of Black and Latino community leaders creates community-centered, inclusive, safe places and events to circumvent the harm done to people and communities that have been left behind. Further, Casa Central is routinely called upon to provide subject matter expertise and representation in organizations like UnidosUS, Latino Policy Forum, and others in addition to various news/media partners.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


Casa Central is committed to adapting its services to remain responsive to participants’ safety concerns and needs throughout and beyond the duration of the pandemic. To its employees who experience a number of stressors because of the pandemic, Casa Central continues to provide easy access to critical information and resources including CDC updates, COVID-19 testing sites, etc. The agency has further developed a bi-weekly podcast, featuring topics ranging from pandemic fatigue to prioritizing physical and mental health throughout the pandemic and beyond, as well as a robust health resource library. Throughout the pandemic, Casa Central strived to remain responsive to the needs of all staff members, reduce any new or emerging fears/anxieties, and empower all employees to not only remain connected to our mission, but also to their own health and wellness during this time of uncertainty.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

100

out of 100

Casa Central Social Services Corporation has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 100/100 (70% of beacon score)


Back to Overall

Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

100/100 points

70% of beacon score


This organization's score of 100 is a passing score. The organization reported that it is implementing 11 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


View this organization's DEI Strategies


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score


This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.


View this organization's Constituent Feedback Practices




Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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