Mission: Chicago Coalition for the Homeless (CCH) is the only non-profit in Illinois solely dedicated to advocating for and with homeless people, including families, students ... (More)

Chicago Coalition for the Homeless is a 501(c)(3) organization, with an IRS ruling year of 1984, and donations are tax-deductible.

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Contact Information

  http://www.chicagohomeless.org

 70 East Lake Street
Suite 720
Chicago IL 60601 

  312-641-4140


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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Exceptional

This charity's score is 100.00, earning it a 4-Star rating. Donors can "Give with Confidence" to this charity. 

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019, the latest year published by the IRS.

View this organization’s historical ratings.


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Star Rated Report

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Program Expense

Program Expense Ratio

86.8%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

3.3%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

9.8%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

3.1%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.09


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

1.34 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

14.74%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
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Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
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Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors have expressed extreme concern about the use of their personal information by charities and the desire to have this information kept confidential. The exchanging and sale of lists for telemarketing and the mass distribution of "junk mail," among other things, can be minimized if the charity assures the privacy of its donors. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

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Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Doug Schenkelberg, Executive Director

$120,613 (3.24% of Total Expenses)


Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Other inner city or community benefit activities (BMF activity code: 429)

Described in section 170(b)1)(a)(vi) of the Code (BMF activity code: 994)

Other housing activities (BMF activity code: 399)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


Chicago Coalition for the Homeless reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Administrative Capacity

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

CCH received a PPP loan of $443,700. Funds were spent on payroll, rent, and utilities. Our request for loan forgiveness was approved in April 2021. CCH raised $200,000 in spring of 2020 from individuals and foundations to launch a Mutual Aid Fund, distributing 400 grants of $500 to Illinoisans experiencing or at risk of homelessness. An anonymous donor gave $200,000 to continue the fund in 2021. CCH ended FY 2020 in the black, with reserves equal to 16 months of FY21 budgeted expenses. Our FY20 audit shows diversified support, 63% from individuals, 31% from foundation/corporate grants, and 6% from special events/earned revenue. A pre-audit FY 2021 financial statement shows revenue 57% higher the expenses. This is attributed to CCH budgeting conservatively amid the uncertainty of the pandemic coupled with increased individual giving in response to the highly visible impact of COVID-19 on marginalized communities. CCH’s FY22 budgeted expenses are 12% higher than last year’s budget.


How COVID-19 impacted the organization's delivery of programs:

In-person outreach was suspended as state shut-downs went into effect. Legal aid attorneys and community organizers shifted to virtual outreach using Zoom or the phone depending on the preference and comfort of provider partners. This included engaging remotely with staffers at our regular outreach sites, seeking client referrals and advertising legal services. Our Speakers Bureaus’ 17 grassroots leaders shifted to virtual events. The Horizons creative writing program was also conducted remotely, culminating in a virtual showcase with participants presenting their original poetry. CCH’s 40th anniversary celebration was held via Zoom, raising more than $225,000. Organizers mobilized leaders to meet remotely with Chicago’s congressional delegation, joining national advocates in pushing for federal stimulus funding to help those experiencing or at risk of homelessness. Staff and leaders deepened expertise in digital advocacy tools to increase reach and better engage elected officials.


How this organization adapted to changing conditions caused by COVID-19:

A strong leadership base and provider network helped CCH maintain its organizing, advocacy, and legal aid efforts amid stay-at-home orders. With traditional outreach on pause, staff and grassroots leaders transitioned to working remotely, with CCH holding meetings via Zoom every weekday. Staff launched City, State, Federal, and Education Response Committees to strategize and address rapidly changing needs and priorities, including unmet access to testing and health care, issues at short-staffed shelters, and an inadequate supply of quarantine/isolation housing for people who are homeless. Our pandemic response included supporting homeless students with remote learning needs, helping legal clients access economic impact payments, providing emergency financial grants to 52 grassroots leaders and 20 CCH college scholarship students, creating a COVID-19 resources guide for people experiencing or at risk of homelessness, and launching a Mutual Aid Fund managed by grassroot leaders.


Innovations the organization intends to continue permanently after the pandemic:

Though in-person outreach resumed at select sites this summer, we expect to continue a hybrid model of virtual and traditional outreach going forward. Maintaining some virtual outreach will allow us to continue to engage with clients, leaders, or organizations that may not be able to meet in person. As part of our efforts to shift our work to virtual platforms, in early 2021 the Law Project launched a series of live webinars, with recordings made available on YouTube and Facebook. Topics included educational rights, public benefits access, sealing/expunging criminal records, obtaining legal identification, trauma-informed care best practices, and pandemic-EBT. Each webinar averaged between 200 and 400 registrants and received positive feedback from attendees. CCH will continue its webinars as a training and outreach tool. The Response Committees created at the start of the pandemic continue to convene, though they have been restructured to meet changing needs and priorities.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
9/1/20202019 100.00
6/1/20192018 100.00
7/1/20182017 100.00
11/1/20172016 97.77
10/1/20162015 94.30
6/1/20162014 92.41
Rating Version: 2.0
12/22/20152014 89.72
9/1/20152014 89.34

This organization received multiple star ratings within this fiscal year, due to an update to it's Accountability and Transparency data and/or the receipt of an amended Form 990.

6/1/20142013 85.94
8/1/20132012 93.96
6/1/20122011 88.21
9/20/20112010 90.23
Rating Version: 1.0
7/1/20112010 86.19
8/1/20102009 91.97
8/1/20092008 93.43
10/1/20082007 81.65
2/1/20072006 90.58
4/1/20062005 69.71
5/1/20052004 73.62
1/5/20052003 69.99

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Chicago Coalition for the Homeless cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.

Do you work at Chicago Coalition for the Homeless? Join the waitlist for an updated Impact & Results score.


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Additional Information

Unscored

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Largest Programs

Largest Programs



Chicago Coalition for the Homeless reported its three largest programs on its FY 2020 Form 990 as:


$700,693

Spent in most recent FY

18%

Percent of program expenses


Bring Chicago Home, endorsed by 85 organizations, advocates for a significant increase in city resources to address homelessness at scale in Chicago.


$698,510

Spent in most recent FY

18%

Percent of program expenses


The Small Shelter Fund administers pass-through grants for small Chicago shelters, supported by an anonymous funder.


$662,829

Spent in most recent FY

17%

Percent of program expenses


At the Law Project, six attorneys provide legal aid to people who are homeless. Legal staff closed 761 cases in FY20, 72% on behlf of homeless students and youth. Legal casework centers on civil issue ... (More)


...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Chicago Coalition for the Homeless is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


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Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


Chicago Coalition for the Homeless (CCH) organizes and advocates to prevent and end homelessness, because we believe housing is a human right in a just society.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


By 2025, guided by our leaders—people who have experienced homelessness—20,000 at-risk people will avoid homelessness and 8,000 people will receive permanent housing.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Achieve greater strategic coherence by focusing on those campaigns that contribute to our big goal – 20,000 at-risk people will avoid homelessness and 8,000 people will receive permanent housing.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Two: Intentionally strive for racial equity and inclusion as we engage in building a cohesive organizational culture that lives our values.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Three: Increase the breadth, depth, and power of our base.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

As part of on-boarding, all staff members attend a two-day training put on the Management Center, paid by CCH. Trainings equip staff to understand frameworks and tools used across the organization, including time management, delegation, goal development, and giving and receiving feedback. Each staff receives a $450 annual allotment for the professional development training of their choice. Beginning in 2020, CCH began providing an additional $340 per staffer to support professional development specific to racial equity. Organizers work closely with grassroots leaders with lived experience of homelessness to provide leadership development opportunities to hone new skills, such as public speaking or chairing a meeting. Sample opportunities include an annual community organizing training, leading campaign committees, and the Horizons creative writing program. This year the Organizing Department will launch a peer mentorship program, which pairs experienced leaders with newer members.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

  • Policy Advocacy

What are this organization’s external mobilizaton efforts?

CCH is a leader in several regional networks, convening direct service and advocacy organizations and coalitions. The Homeless Youth Committee mobilizes 38 providers across Illinois to advocate for policies that support unaccompanied youth. The State Network mobilizes a table of 30 housing providers and CoCs in 14 communities. It plays a crucial role in CCH’s state budget advocacy and presses for expansion of the Homeless Prevention Program. The Reentry Project works with its Restoring Rights and Opportunities Coalition of Illinois (RROCI) partners to advocate for state policies that remove housing and employment barriers for people in reentry. Convened by CCH, co-led by a six-member steering committee, and endorsed by 80 community/advocacy groups, the Bring Chicago Home campaign advocates for a dedicated revenue stream to combat homelessness in Chicago. CCH staff, leaders, and partners advocate for statewide measures to support people experiencing homelessness.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


In the second year of the COVID-19 pandemic, CCH staff and grassroots leaders continued to adapt strategies and realign priorities as both political and public health landscapes shifted. CCH remained primarily remote over the last year, but updated its office and outreach protocols when Illinois moved to Phase 5 of reopening in June. Currently, up to 15 staff members (50% capacity) can use the office each day provided they abide by local mandates and CCH’s established safety protocols. Some in-person outreach resumed this summer as staff, clients, and grassroots leaders became fully vaccinated. The Law Project will continue a hybrid model of virtual and traditional outreach going forward, concentrating in-person connections at outdoor events and locations, including unsheltered homeless communities. Organizers have likewise resumed outreach at select shelter sites and continue to survey providers on comfort level and safety protocols for returning. As Bring Chicago Home campaign work intensifies, organizers and leaders will connect with non-impacted supporters through engagement at outdoor events and door-knocking. This spring CCH created a new Communications Department to increase capacity for strategic messaging, storytelling, and community reach. Vanessa Álvarez was hired as Communications Director in April, coming to CCH with more than 15 years of strategic communications and advocacy campaign experience in both English and Spanish. This summer CCH staff penned a memo to the Illinois Department of Public Health voicing concern over unaccompanied homeless youth under 18 being able to access the COVID-19 vaccine. Though a CCH-advocated state law allows unaccompanied minors to consent to primary care services, including immunizations, provider partners reported that youth had been denied access. Local health departments have agreed to implement CCH’s recommendations, including distributing a CCH-created flyer and unaccompanied minor consent form.

Source: Nonprofit submitted responses

...   Culture & Community


This score provides an assessment of the organization's engagement with the constituents it serves, a practice we term Constituent Feedback. When organizations listen to constituents, they are able to better deliver on programs and meet the needs of stakeholders. A future version of this Beacon will also assess an organization's people operations and its Diversity, Equity and Inclusion (DEI) metrics.


Culture & Community Score

100

out of 100

The score earned by Chicago Coalition for the Homeless is a passing score.

Encompass Rating V4 provides an evaluation of an organization's Culture and Community by measuring its Constituent Feedback practices (see report below). Constituent Feedback data provides 100% of the basis for the initial evaluation of the Culture & Community Beacon.


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Culture & Community Report

100

of 100 points

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Constituent Feedback

Constituent Feedback

Full Credit


This organization reported that it is collecting feedback.


Here's how this organization is listening and learning from the people they serve:


How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Community meetings or town halls, Constituent (client or resident, etc.) advisory committees


How is your organization using feedback from the people you serve?

To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve


With whom does your organization share the feedback you got from the people you serve?

The people we serve, Our staff, Our board, Our funders, Our community partners, Other means


What challenges does your organization face in collecting feedback from the people you serve?

We don't have any major challenges to collecting feedback


Briefly describe a recent change that your organization made in response to feedback from the people you serve.

Community leaders serve on project steering committees, including the Reentry Project, Speakers Bureau, and Bring Chicago Home housing campaign. They decide strategy and initiatives, which are voted upon by all members of a steering committee. Legal and policy staff hosted a focus group of legal aid clients and CCH scholarship recipients to help develop college accessibility legislation for students experiencing homelessness. SB190 would create a HOUSE (Housing and Opportunities that are Useful for Students’ Excellence) liaison at Illinois colleges and universities to provide support and resources to students experiencing homelessness. The bill also requires institutions that have on-campus housing to prioritize placement for homeless students, including during school breaks.



Methodology


Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Charity Navigator awards full credit for this Beacon to every nonprofit that is eligible for an Encompass Rating that completes the survey, in recognition of their willingness to publicly share this information with the nonprofit and philanthropic communities. This data is not evaluated for quality at this time. Validation will be added in future iterations of this Beacon.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Our partnership with Feedback Labs and Guidestar by Candid, and other partners including Fund for Shared Insight, GlobalGiving, and Keystone Accountability, enables us to launch the first version of this beacon with Constituent Feedback information collected on Candid's site.


Feedback practices have been shown to support better Diversity, Equity, and Inclusion outcomes, an essential area of assessment that we intend to further expand and develop in the future. Feedback Labs has documented several studies which indicate that beyond achieving organizational goals, nonprofits that are attentive and responsive to concerns and ideas raised by beneficiaries establish stronger relationships with the people they serve, promote greater equity, and empower constituents in ways that can help to ensure better long-term outcomes. You can find resources to help nonprofits improve their feedback practices here.

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