Mission: Not Available

Pads to Hope Inc. is a 501(c)(3) organization, with an IRS ruling year of 1995, and donations are tax-deductible.

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Contact Information

  URL not available

Palatine IL 60074-7605

...  ...  ...  ...  

Encompass Rating System by Charity Navigator

Overall Score


out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 80% Impact & Results, 10% Leadership & Adaptability, and 10% Culture & Community

Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability

This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.

Finance & Accountability Score

Not currently scored

This organization cannot be evaluated by our Encompass Rating methodology because it does not e-file IRS Form 990

To ensure year-to-year consistency, the Encompass Rating System's Finance & Accountability beacon analyzes the three-year average of some data provided through the IRS Form 990.
Charity Navigator does not currently have the data required from e-filed IRS Forms 990 for Pads to Hope Inc. under the EIN: 36-3919018. 
This indicates that Pads to Hope Inc. may still be filing paper Forms 990.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated this organization.

Back to Overall

Additional Information


This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

No Data Available

Revenue and expense data is not available for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.

Salary of Key Persons

No Data Available

Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Welfare systems (BMF activity code: 532)

Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.

Pads to Hope Inc. reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing

How COVID-19 impacted the organization's operations financially:

JOURNEYS diversified its funding stream by seeking more government funding to cover the unanticipated costs of the Hotel Shelter Program. Overall, the agency remains flexible to meet its financial needs.

How COVID-19 impacted the organization's delivery of programs:

Due to the COVID-19 pandemic, the PADS shelters were temporarily shut down; this was done to protect our clients and aging volunteer base from contacting the virus. To supplement shelter and provide the tools to self-isolate, JOURNEYS was the first in the region to house clients in local hotels through the Hotel Shelter Program. Presently, a handful of PADS sites have reopened at a limited capacity, and the agency is continuing the Hotel Shelter Program. A Mobile Meal Program has been created in partnership with several PADS sites to deliver nearly 300 meals daily to clients sheltering in hotels. The HOPE Center moved to an appointment-only model to continue providing resources to clients while maintaining safety. Services were never halted. JOURNEYS also expanded its Mobile Emergency Services model to allow clients without appointments and those in need from the community to access food pantry and clothing closet items, as well as daily meals, through a drive-through system.

How this organization adapted to changing conditions caused by COVID-19:

During the pandemic, JOURNEYS never halted its operations; all services were modified to be remote. Staff worked offsite, and clinical staff frequently provided services to clients at hotels and in other public settings. This was not something typical pre-pandemic. In Spring 2021, staff returned to the office location, and the HOPE Center returned to its pre-pandemic model; however, the agency continues to offer teleservices and scheduled appointments. From a financial aspect, JOURNEYS continues to look for opportunities to diversify its funding streams.

Innovations the organization intends to continue permanently after the pandemic:

JOURNEYS updated its policies and procedures to include remote services and general operations. Specifically, the agency adapted its programs to teleservices, including counseling, case management, and healthcare. The agency also expanded its outreach capacity by providing these services and meals directly to clients in hotels. Similarly, JOURNEYS renewed its focus on assisting clients with accessing other resources to best meet their needs through phone screenings for new clients and emergency access to services. Overall, these policy implementations allowed JOURNEYS to meet clients where they are on their journeys to housing stability.

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results

This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.

Impact & Results Score


out of 100

Pads to Hope Inc. is highly cost-effective, earning a passing score.


$20 provides a night of shelter to a person experiencing homelessness.

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Impact & Results Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Rated Program

Rated Program


PADS Emergency Shelter Program


The nonprofit provides people experiencing homelessness with a temporary place to stay.

Program Type

Emergency Shelter

Beneficiaries Served

Program Geography

Time Period of Data

7/1/20 to 6/30/21

Learn how we assess the impact of nonprofits

Outcomes and Cost

Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.

Costs: The money spent by a nonprofit and its partners and beneficiaries.

Impact: Outcome caused by a nonprofit relative to its cost.

Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.

Outcome Metric

A night of shelter for a person experiencing homelessness

Outcome Data Source

Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.

Outcome data collected during the program. The nonprofit submitted data on nights of shelter provided.

Method for Attributing Outcomes

We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).

We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.

Cost Data Source

After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.

Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.

Cost Calculation

$934,732 program costs + $0 partner costs + $0 beneficiary costs = $934,732 total costs

Impact and Determination

We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.

Impact Calculation

$934,732 total costs / 37,777 nights of shelter provided = roughly $20 provides a night of shelter to a person experiencing homelessness.

Benchmark for Rating

Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 75 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 50.


Highly cost-effective

Analysis Details

Analysis conducted in 2022 by Charity Navigator using data submitted by the nonprofit, theory and evidence from scientific research studies, and public datasets.

Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability

This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.

Leadership & Adaptability Score


out of 100

The score earned by Pads to Hope Inc. is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.

Back to Overall

Leadership & Adaptability Report


of 100 points


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission

The mission of JOURNEYS | The Road Home is to individually assess and serve the homeless and near homeless while broadening community awareness and involvement with the homeless.

Source: Nonprofit submitted responses


The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.

JOURNEYS | The Road Home is a nationally recognized agency for leading its local communities in providing effective, comprehensive services to unhoused and at-risk of homelessness residents.

Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.

Goal One: The goal of our PADS Shelter Program is to provide immediate overnight shelter for individuals.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.

Goal Two: The goal of the HOPE Day Center is to coordinate supplemental, supportive social services for clients to assist them on their paths to housing stability.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.

Goal Three: The goal of the Pathway Housing Readiness Program is to provide a steppingstone to long-term housing stability for clients.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.

Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development

Describe an investment in leadership

Leadership development is encouraged as soon as one joins the agency. Staff can attend informational and educational webinars in order to further their knowledge of their role so they can become better leaders at JOURNEYS. Additionally, the agency holds monthly meetings for all staff to come together and talk of how they are performing that month. This is where staff have the ability to voice their thoughts and listen to any announcements the agency has for the coming month, offering the opportunity for staff to learn new tactics and strategies. JOURNEYS also awards great leaders with raises and/or new positions in the agency after seeing them succeed in their roles. Overall, JOURNEYS invests in leadership development through conversation, education, and motivation.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.

This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

JOURNEYS partners with the Alliance to End Homelessness in Suburban Cook County, and we are a member of the Association of Homeless Advocates for the North/Northwest District of Cook County. Free onsite medical and prescription services for our clients are provided through a partnership with the Heartland Health Outreach. Additionally, our agency continues to form and maintain meaningful partnerships with local groups and individuals that regularly provide food donations and volunteer hours to support the HOPE Center. JOURNEYS has created a diverse funding stream. This includes: individual donors, local governments, county governments, corporate foundations, corporate match programs, service clubs, faith communities, private foundations, and fundraising events. The state and federal governments also provide funding and support. The agency employs grant writers to seek out and apply for a variety of funding opportunities.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.

With the pandemic still in full force, JOURNEYS has remained flexible and adamant on providing the accessibility needed for all clients to receive its services. At the beginning of the pandemic, JOURNEYS was forced to adapt its shelter and supportive services in order to protect clients, staff, and volunteers from contracting the virus. This involved shutting down the PADS sites, creating appointment-only and mobile services at the HOPE Center, and placing clients in local hotels. JOURNEYS was the first agency in its region to use hotels as a source of shelter, and the agency has continued providing supportive services to these clients at the HOPE Center. Currently, a handful of PADS sites are opening up again, and to support these shelter sites, the Hotel Shelter Program will continue to shelter clients until deemed unnecessary. The Mobile Meal Program is also still in effect, transporting donated meals to the clients housed in the hotels. These two programs were formed because of the pandemic, and they continue to spread hope and comfort to those who are unhoused or at-risk of homelessness. Overall, last year gave JOURNEYS The Road Home an opportunity to grow, and while the world is constantly changing in these uncertain times, the agency will continue to adapt for its clients.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community

This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.

Culture & Community Score


out of 100

Pads to Hope Inc. has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (30% of beacon score)

  • Diversity, Equity, & Inclusion: 93/100 (70% of beacon score)

Back to Overall

Culture & Community Report


of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion

93/100 points

70% of beacon score

This organization's score of 93 is a passing score. The organization reported that it is implementing 8 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.

View this organization's DEI Strategies


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.

Learn more about the methodology.

Constituent Feedback

100/100 points

30% of beacon score

This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.

View this organization's Constituent Feedback Practices


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.

Learn more about the methodology.

Analysis and Research

Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.

Constituent Feedback

Diversity, Equity, and Inclusion

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