Pads to Hope Inc.
Pads to Hope Inc.
URL not available
1140 E NORTHWEST HWY
Palatine IL 60074-7605
Palatine IL | IRS ruling year: 1995 | EIN: 36-3919018
Mission not available
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URL not available
1140 E NORTHWEST HWY
Palatine IL 60074-7605
Palatine IL | IRS ruling year: 1995 | EIN: 36-3919018
Mission not available
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Impact & Results, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Pads to Hope Inc. cannot currently be evaluated by our Accountability & Finance methodology due to only having one year of electronically-filed IRS Form 990 data. But please note, that the IRS is significantly delayed in processing nonprofit's annual tax filings. That may mean that this entity has electronically filed additional Forms 990 but they have yet to be processed and made public by the IRS.
To ensure year-to-year consistency the Encompass Rating System's Finance & Accountability beacon analyzes the three-year average of some data provided through the IRS 990.
Charity Navigator currently only has one year of consecutive e-filed Forms 990 from the IRS for Pads to Hope Inc. under the EIN: 36-3919018.
Before Charity Navigator can evaluate Pads to Hope Inc., Pads to Hope Inc. will need to e-file for additional fiscal years.
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No Data Available
Revenue and expense data is not available for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Welfare systems (BMF activity code: 532)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Pads to Hope Inc.) or EIN (363919018) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Pads to Hope Inc. reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
How COVID-19 impacted the organization's operations financially:
JOURNEYS diversified its funding stream by seeking more government funding to cover the unanticipated costs of the Hotel Shelter Program. Overall, the agency remains flexible to meet its financial needs.
How COVID-19 impacted the organization's delivery of programs:
Due to the COVID-19 pandemic, the PADS shelters were temporarily shut down; this was done to protect our clients and aging volunteer base from contacting the virus. To supplement shelter and provide the tools to self-isolate, JOURNEYS was the first in the region to house clients in local hotels through the Hotel Shelter Program. Presently, a handful of PADS sites have reopened at a limited capacity, and the agency is continuing the Hotel Shelter Program. A Mobile Meal Program has been created in partnership with several PADS sites to deliver nearly 300 meals daily to clients sheltering in hotels. The HOPE Center moved to an appointment-only model to continue providing resources to clients while maintaining safety. Services were never halted. JOURNEYS also expanded its Mobile Emergency Services model to allow clients without appointments and those in need from the community to access food pantry and clothing closet items, as well as daily meals, through a drive-through system.
How this organization adapted to changing conditions caused by COVID-19:
During the pandemic, JOURNEYS never halted its operations; all services were modified to be remote. Staff worked offsite, and clinical staff frequently provided services to clients at hotels and in other public settings. This was not something typical pre-pandemic. In Spring 2021, staff returned to the office location, and the HOPE Center returned to its pre-pandemic model; however, the agency continues to offer teleservices and scheduled appointments. From a financial aspect, JOURNEYS continues to look for opportunities to diversify its funding streams.
Innovations the organization intends to continue permanently after the pandemic:
JOURNEYS updated its policies and procedures to include remote services and general operations. Specifically, the agency adapted its programs to teleservices, including counseling, case management, and healthcare. The agency also expanded its outreach capacity by providing these services and meals directly to clients in hotels. Similarly, JOURNEYS renewed its focus on assisting clients with accessing other resources to best meet their needs through phone screenings for new clients and emergency access to services. Overall, these policy implementations allowed JOURNEYS to meet clients where they are on their journeys to housing stability.
Pads to Hope Inc. has earned a 100% for the Impact & Results beacon. See the metrics below for more information.
This beacon estimates the actual impact a charity has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
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Program
PADS Emergency Shelter Program
Activities
The nonprofit provides people experiencing homelessness with a temporary place to stay.
Program Type
Emergency Shelter
Beneficiaries Served
Program Geography
Time Period of Data
7/1/20 to 6/30/21
Outcomes: Changes in the lives of those served by a nonprofit. They can be caused by the nonprofit.
Costs: The money spent by a nonprofit and its partners and beneficiaries.
Impact: Outcome caused by a nonprofit relative to its cost.
Cost-effectiveness: A judgment as to whether the cost was a good use of resources to cause the outcome.
Outcome Metric
A night of shelter for a person experiencing homelessness
Outcome Data Source
Ratings are based on data the nonprofit itself collects on its work. We use the most recent year with sufficient data. Typically, this data allows us to calculate direct changes in participants' lives, such as increased income.
Outcome data collected during the program. The nonprofit submitted data on nights of shelter provided.
Method for Attributing Outcomes
We don't know if the observed changes were caused by the nonprofit's program or something else happening at the same time (e.g., a participant got a raise). To determine causation, we take the outcomes we observe and subtract an estimate of the outcomes that would have happened even without the program (i.e., counterfactual outcomes).
We assume that the provision of shelter by one nonprofit does not diminish the provision of shelter by any other (neighboring) nonprofit. We also assume there is, in general, no slack capacity in the homeless shelter system. In the absence of a given shelter, beneficiaries would not be able to stay at another shelter because other shelters are assumed to have no beds to spare. We therefore set the counterfactual to zero.
Cost Data Source
After estimating the program's outcomes, we need to determine how much it cost to achieve those outcomes. All monetary costs are counted, whether they are borne by a nonprofit service deliverer or by the nonprofit’s public and private partners.
Program cost data reported by the nonprofit. Partner and beneficiary costs reported by the nonprofit or estimated by Charity Navigator.
Cost Calculation
$934,732 program costs + $0 partner costs + $0 beneficiary costs = $934,732 total costs
We calculate impact, defined as the change in outcomes attributable to a program divided by the cost to achieve those outcomes.
Impact Calculation
$934,732 total costs / 37,777 nights of shelter provided = roughly $20 provides a night of shelter to a person experiencing homelessness.
Benchmark for Rating
Impact & Results scores of emergency shelters are based on the cost of providing a night of shelter relative to the Fair Market Rent in that county. Programs receive an Impact & Results score of 100 if they are less than 200% the Fair Market Rent and a score of 80 if they are less than 400%. If a nonprofit reports impact but doesn't meet the benchmark for cost-effectiveness, it earns a score of 65.
Determination
Highly cost-effective
Pads to Hope Inc. has earned a 95% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
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30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
There are only two requirements a client must meet to become registered with JOURNEYS. The first is they must be housing unstable, and the second is they must be located in the agency's service area. JOURNEYS’ service area includes 37 north/northwest cities and towns in Cook County. Demographics
How is your organization collecting feedback from the people you serve?
Paper surveys, Case management notes
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
JOURNEYS and its clients have always been equals, and this balance of power was decided because the agency is first and foremost a resource for all struggling with different degrees of homelessness. Both sides hold expectations for the other, and through conversation, clients and JOURNEYS can determine what must be done for the betterment of them both. Clients decide what services the agency will provide, and JOURNEYS' staff executes all such services as an educator.
What challenges does your organization face in collecting feedback from the people you serve?
We don't have any major challenges to collecting feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
JOURNEYS' clients determine which services the agency will offer to them through a Self-Sufficiency Scale form. All clients can access this form and write what they think worked well and what could improve. This is where additional services can be suggested. Recently, an Anger Management program was created within the HOPE Day Center since several clients required this service. When the pandemic began, JOURNEYS knew the agency needed to stay open for its clients, and the Hotel Shelter Program and Mobile Meal Program were formed so clients could still access shelter and food services throughout the pandemic. JOURNEYS' clients set the pace for what kind of change is needed, and the agency delivers on providing the necessary services clients require to become self-sufficient again.
70% of beacon score
This organization's score of 93 is a passing score. The organization reported that it is implementing 8 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (5/7) | |
---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. |
Equity Policies and Procedures (3/7) | |
---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. |
Pads to Hope Inc. has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
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The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
The mission of JOURNEYS | The Road Home is to individually assess and serve the homeless and near homeless while broadening community awareness and involvement with the homeless.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
JOURNEYS | The Road Home is a nationally recognized agency for leading its local communities in providing effective, comprehensive services to unhoused and at-risk of homelessness residents.
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: The goal of our PADS Shelter Program is to provide immediate overnight shelter for individuals.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Two: The goal of the HOPE Day Center is to coordinate supplemental, supportive social services for clients to assist them on their paths to housing stability.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Goal Three: The goal of the Pathway Housing Readiness Program is to provide a steppingstone to long-term housing stability for clients.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
The nonprofit provides evidence of investment in leadership development
Leadership development is encouraged as soon as one joins the agency. Staff can attend informational and educational webinars in order to further their knowledge of their role so they can become better leaders at JOURNEYS. Additionally, the agency holds monthly meetings for all staff to come together and talk of how they are performing that month. This is where staff have the ability to voice their thoughts and listen to any announcements the agency has for the coming month, offering the opportunity for staff to learn new tactics and strategies. JOURNEYS also awards great leaders with raises and/or new positions in the agency after seeing them succeed in their roles. Overall, JOURNEYS invests in leadership development through conversation, education, and motivation.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
JOURNEYS partners with the Alliance to End Homelessness in Suburban Cook County, and we are a member of the Association of Homeless Advocates for the North/Northwest District of Cook County. Free onsite medical and prescription services for our clients are provided through a partnership with the Heartland Health Outreach. Additionally, our agency continues to form and maintain meaningful partnerships with local groups and individuals that regularly provide food donations and volunteer hours to support the HOPE Center. JOURNEYS has created a diverse funding stream. This includes: individual donors, local governments, county governments, corporate foundations, corporate match programs, service clubs, faith communities, private foundations, and fundraising events. The state and federal governments also provide funding and support. The agency employs grant writers to seek out and apply for a variety of funding opportunities.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
With the pandemic still in full force, JOURNEYS has remained flexible and adamant on providing the accessibility needed for all clients to receive its services. At the beginning of the pandemic, JOURNEYS was forced to adapt its shelter and supportive services in order to protect clients, staff, and volunteers from contracting the virus. This involved shutting down the PADS sites, creating appointment-only and mobile services at the HOPE Center, and placing clients in local hotels. JOURNEYS was the first agency in its region to use hotels as a source of shelter, and the agency has continued providing supportive services to these clients at the HOPE Center. Currently, a handful of PADS sites are opening up again, and to support these shelter sites, the Hotel Shelter Program will continue to shelter clients until deemed unnecessary. The Mobile Meal Program is also still in effect, transporting donated meals to the clients housed in the hotels. These two programs were formed because of the pandemic, and they continue to spread hope and comfort to those who are unhoused or at-risk of homelessness. Overall, last year gave JOURNEYS The Road Home an opportunity to grow, and while the world is constantly changing in these uncertain times, the agency will continue to adapt for its clients.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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