Mission: CITY ON A HILL IS ON A MISSION TO BREAK THE CYCLE OF POVERTY IN MILWAUKEE, WISCONSIN.

City on A Hill Inc. is a 501(c)(3) organization, with an IRS ruling year of 2001, and donations are tax-deductible.

Is this your nonprofit? Access the Nonprofit Portal to submit data and download your rating toolkit.


Contact Information

  www.cityonahillmilwaukee.org

  2224 W KILBOURN AVE
Milwaukee WI 53233-1614


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Finance & Accountability score for City on A Hill Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.


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Encompass Rating System by Charity Navigator


Overall Score

94

out of 100

This charity's score is a passing score.
This overall score is calculated from multiple beacon scores: 85% Finance & Accountability, 10% Leadership & Adaptability, and 5% Culture & Community


Learn about the Encompass Rating System: Overview | FAQ | Release Notes

Next: Impact & Results

...   Finance & Accountability


This score provides an assessment of a nonprofit's financial health (stability, efficiency and sustainability) and its commitment to governance practices and policies.


Finance & Accountability Score

93

out of 100

The score earned by City on A Hill Inc. is a passing score

This V6 of the Finance & Accountability Score provides a baseline measure of an organization's health including the indicators listed in the report below.

This score represents Form 990 data from 2019, the latest year electronically filed and published by the IRS.



Back to Overall

Finance & Accountability Report

93

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Program Expense

Program Expense Ratio

82.30%

Higher effect on score

More data  


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.


Program Expense Percentage

Amount of Credit Received

70% or higherFull Credit
60% - 69.9%Partial Credit
50% - 59.9%Zero Points for Program Expense Score
Below 50%Zero Points for Both Program Expense AND Liabilities to Assets Scores

Source: IRS Form 990

Board Composition

8/11 Independent

Higher effect on score


Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).


The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.


Source: IRS Form 990

Independent Audit or Financial Review

Audited

Higher effect on score


An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:

Total Revenue Amount

Expectation to Receive Credit

$1 million or higherExpected to complete an audit
$500,000 - $1 millionExpected to complete an audit, review, or compilation
Less than $500,000No expectation (removed from scoring methodology)

Source: IRS Form 990

Liabilities to Assets Ratio

51.27%

Lower effect on score


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.

Liabilities to Assets Ratio

Amount of Credit Received

Less than 50%Full Credit
50% - 59.9%Partial Credit
60% or moreNo Credit

Source: IRS Form 990

Website

Listed

Lower effect on score


Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.


Nonprofits act in the public trust and reporting publicly on activities is an important component.


Source: IRS Form 990

Conflict of Interest Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.


This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.


Source: IRS Form 990

Board Meeting Minutes

Documented

Lower effect on score


Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.


An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.


Source: IRS Form 990

Document Retention and Destruction

Listed

Lower effect on score


Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.


This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.


Source: IRS Form 990

Whistleblower Policy

Listed

Lower effect on score


Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.


This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.


Source: IRS Form 990

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



JOHN DAVIS, PRESIDENT

$95,410


GAYLAND HENDRICKSON, DIRECTOR

$54,386


DIANE DE LA SANTOS, EXECUTIVE DIRECTOR

$37,988


KEITH STANLEY, VICE PRESIDENT

$0


TEIRNEY CHRISTENSON, SECRETARY

$0


Source: IRS Form 990 (page 7), filing year 2019

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Activity data not reported from the IRS


Foundation Status:

Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2) (BMF foundation code: 16)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them. Charities may submit their own pandemic responses through their nonprofit portal.


City on A Hill Inc. reported being impacted by COVID-19 in the following ways:
  • Fundraising Capacity

  • Revenue

  • Balance Sheet


How COVID-19 impacted the organization's operations financially:

We applied and received the PPP loan, which allowed us to keep staffing levels intact to meet programming demand during major pivots.


How COVID-19 impacted the organization's delivery of programs:

We have a blended staffing protocol that allows staff flexibility to work remotely when the nature of their work allows for it or if it becomes necessary for safety considerations (e.g., symptoms or exposure to someone who is ill). Our facility remained mostly closed to the general public without appointments during the highs of the pandemic, yet our staff remained mostly on-site serving the needs of the community, as we're deemed an essential service organization.


How this organization adapted to changing conditions caused by COVID-19:

Early in the pandemic, we closed our offices to the general public, therefore no one except our staff can access our facility without an appointment or to attend safe, scheduled activities. Our Health Outreach and onsite youth programming onsite were halted for several months but came back online with various adjustments in late August 2020. We continued to monitor guidance from county and state officials to further inform adjustments to various programs to ensure the safety of staff and participants. Our nutritional services continued and have been adapted to ensure all meals provided are individually prepared and wrapped while keeping to social distance requirements if served onsite.


Innovations the organization intends to continue permanently after the pandemic:

All our modified activities could continue as they are planned for the next several months, or however long required. We will need to increase the staff support for the activity as a result of the extended impact of the pandemic, in order to support youth both on-site and virtually for an extended period. During the bulk of distance learning, we supported students from 11 different schools attending our on-site Remote Learning Center, plus students from 6 additional schools that our team is supporting through virtual educational achievement activities. Given distance learning will continue for most students for the remainder of the school year, we will need the staffing capacity to perform all activities in a hybrid setting successfully over an extended period. We are therefore recruiting to fill an additional Youth Center staff position that will allow us to continue to make necessary pivots in months ahead.


Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

City on A Hill Inc. cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Largest Programs

Largest Programs



City on A Hill Inc. reported its three largest programs on its FY 2019 Form 990 as:


$261,169

Spent in most recent FY

19%

Percent of program expenses


Healthcare Services: City on a Hill, Inc. serves more than 1,000 low-income, medically underserved adults annually, including many who are homeless, elderly or disabled and provides health screenings, ... (More)


$623,844

Spent in most recent FY

46%

Percent of program expenses


Children, Youth and Family Programs: City on a Hill, Inc. serves low-income children, youth and families with a wide range of programs. Each year hundreds of youth are enrolled in the afterschool cent ... (More)


$173,790

Spent in most recent FY

12%

Percent of program expenses


Training Programs: City on a Hill, Inc. provides training programs focused on poverty and justice, including poverty simulations, racial residue training, urban plunge weekends, four to six-day short- ... (More)


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by City on A Hill Inc. is a passing score.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


City on a Hill is a catalyst working to save children, reach parents, and transform families in our central city neighborhood by breaking the cycle of generational poverty. We seek to end poverty in all its forms by empowering people with the spiritual, social, educational, and economic resources they need to realize their full potential, making transformational change possible in our community.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


City on a Hill’s vision is to see the Lord exalted and His Kingdom enlarged as we embrace families in our neighborhood, equip Christians in our city and engage churches across our nation to revitalize entire neighborhoods. Ultimately, we see neighborhood residents empowered as the core catalysts to end poverty in all its forms at the neighborhood level.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Catalyzing discipleship-making movements in urban, central-city neighborhoods

Goal Type: Grow, expand, scale or increase access to the existing programs and services.


Goal Two: Accelerating pathways to economic mobility for youth and families in impoverished, central-city neighborhoods

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: Equip and mobilize a broad and diverse coalition of change agents to implement bold solutions and scale what works in ending poverty in all of its forms

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

We invest in the development of our Removing Racial Residue program to better equip our team and volunteers to lead change in ways that are cognizant and responsive to the needs of low-income communities and people of color. Further, we invest in sending staff to the Global Leaders Summit and making the content available afterward to our team so they can glean from leaders across the world on the most consequential leadership insights for 21st century needs. We also send a handful of team members every year to leadership journeys where they get to engage in coaching and group conversations about leading teams and creating inclusive cultures that drive impact.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

  • Community Building

What are this organization’s external mobilizaton efforts?

We are part of the United Neighborhood Centers of Milwaukee collaborative where we share data, insights, and share strategies to better address the needs of youth, families, and neighborhoods in our city. This includes collective impact efforts and events that scale our reach, advocate for what works and share insights across our teams. City on a Hill annually runs webinars, sessions, and events to inform others on that state of poverty in Milwaukee, as well as emphasize research-based solutions to accelerate progress. We work with media experts and higher ed institutions like the Medical College of Wisconsin to raise awareness of factors important in poverty alleviation, like the social determinants of health. Our community-building efforts are informed by close collaboration with other neighborhood agencies like the Near Westside Partners and their community ambassador to ensure we are responsive to the most pertinent resident needs.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


We have a blended staffing protocol that allows staff flexibility to work remotely when the nature of their work allows for it or if it becomes necessary for safety considerations (e.g., symptoms or exposure to someone who is ill). While our facility remains closed to the general public without appointments, our staff are mostly on-site serving the needs of the community, as we're deemed an essential service organization. We still offer emergency services (food & hygiene needs) for families and members of the community throughout the week following social distance standards. We've noticed an increase in demand for emergency services in the past months and have needed to provide additional emergency services and referrals to our guests. Our clinic is open and are serving guests, mostly assisting with medication refills, as well as telemedicine visits. Our monthly health outreaches resumed with various adjustments for safety. Our youth program staff are still serving youth, with methods modified to include virtual and outdoor activities due to COVID-19. All off-site deliveries and on-site programming follow CDC guidelines and social distancing practices.

Source: Nonprofit submitted responses

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

100

out of 100

City on A Hill Inc. has earned a passing score. The organization provided data about how it listens to constituents (Constituent Feedback) (see report below).

The Culture & Community Beacon is comprised of the following metrics:

  • Constituent Feedback: 100/100 (100% of beacon score)

  • Diversity, Equity, & Inclusion: Not Scored


Back to Overall

Culture & Community Report

100

of 100 points

This beta feature is currently viewable only on desktop or tablet screens. Check back later for updates.

Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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