Personal Care Calling Services

"Personal Care Calling Services, a nonprofit organization, wants to spread our message of hope and compassion. We believe that a single action can make a difference to bring about an all-encompassing effort of how a simple act of kindness can change a life for the better. We believe that daily loving communication not only provides reassurance to a Senior who is alone and uncertain of their place in the world but can cause a ripple of mindfulness, care, and compassion in the minds and hearts of others. If a collective action like calling a Senior, Veteran, or Disabled Individual can bring peace of mind, imagine how great this action may impact the world. Through advocacy and outreach activities, our team will work each day tirelessly to contribute their part to the greater good. "One Daily Reassurance Call, Text or Email At A Time.""

Personal Care Calling Services has received overflow calls from Medicare service providers like United Healthcare, Aetna Healthcare, and referral services like Findhelp.org, as well as the Veterans Administration. We are actively assisting Seniors and Disabled Individuals who are also often Seniors to find resources local to their area. PCCS would like to offer more services like helping recipients, and non-recipients find what they need to have a better quality of life. This growth is from our efforts to share who Personal Care Calling is and what we hope to accomplish. To move into this sector, we need funding. Post pandemic, our efforts have been made very challenging, but a personal motto of the Founder is never to give up and to use our "moxie" to keep going. Our passions run deep for our cause, all we wish to do is to leave deep and caring footprints in the lives of our fellow humans for a better, more compassionate humankind; "One Daily Reassurance Communication At A Time".

Source: Nonprofit submitted responses

Goal One: We want to always offer seniors that are alone a ray of hope that they are not alone. PCCS will always offer daily reassurance communications. Our seniors are our history and need to be heard.

Goal Type: Grow, expand, scale or increase access to the existing programs and services.

Goal Two: As we have seen and heard, the senior recipients of Medicare are still falling through the cracks. Their calls are not being returned due to the lack of case managers. We want to be of service here.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.

Goal Three: Personal Care Calling Services is a small (but mighty) organization and in order to be of service to the massive senior population, we need grants, funding, and partnerships so we can move forward.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).

Describe an investment in leadership

We are still at a stage where we continue working towards growth but with little or no funding at this time, it's been a challenge. We want to bring an experienced nonprofit marketing professional, and database developer into the mix but that will come almost immediately after a grant award for PCCs. The need for new visions and deliverables is key to the success of our mission and vision for the future.

This organization mobilizes for mission in the following ways:

• Strategic Partnerships

• Networks of Collective Impact Efforts

• Raising Awareness

• Community Building

What are this organization’s external mobilizaton efforts?

Overall, partnerships are key to the success of any NPO and we are no different. The pandemic impacted our momentum of forward movement in such a profound way, that it became difficult to recapture that momentum. The efforts that were made since inception became an apparent success during that time. We added our profile to multiple online resources and advocacy sites now, we are found and called on by insurance companies that provide Medicare, Disability insurance, and the Veterans Administration, such as case workers who search for much-needed services for their Vets. We are called by the recipients personally all the time; because no one calls them back to find help for their needs; in-home care, hygiene services at home, financial support for medications, food, and transport to medical appts. and much more. We have found that taking those many random calls and spending the necessary time with each caller helps them to find what they need or other resources to help them otherwise.

Personal Care Calling has actually grown in the past year, as well as realizing that there are additional services that work in tandem with the Daily Reassurance Care Call communications. There are not enough literal advocates at any one organization, insurance company, or service provider for Seniors, Vets, and Disabled individuals. It seems because of our profile on Findhelp.org for example, we have found a partner service that lines up perfectly with our mission and vision of helping our target demographic who are mainly Seniors to not feel so alone in trying to maintain dignity and hope as they age.