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203 ZILLA DI ESTE TER UNIT 213
Lake Mary FL 32746-0000
Lake Mary FL | IRS ruling year: 2016 | EIN: 46-5035078
Mission not available
Ratings are calculated from one or more beacon scores. Currently, we require either an Accountability & Finance beacon or an Impact & Results beacon to be eligible for a Charity Navigator rating. Note: The absence of a rating does not indicate a positive or negative assessment; it only indicates that we have not yet evaluated this organization.
See rating report below to learn why this organization is not currently eligible.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
Personal Care Calling Services cannot currently be evaluated by our Accountability & Finance methodology due to only having one year of electronically-filed IRS Form 990 data. But please note, that the IRS is significantly delayed in processing nonprofit's annual tax filings. That may mean that this entity has electronically filed additional Forms 990 but they have yet to be processed and made public by the IRS.
To ensure year-to-year consistency the Encompass Rating System's Finance & Accountability beacon analyzes the three-year average of some data provided through the IRS 990.
Charity Navigator currently only has one year of consecutive e-filed Forms 990 from the IRS for Personal Care Calling Services under the EIN: 46-5035078.
Before Charity Navigator can evaluate Personal Care Calling Services, Personal Care Calling Services will need to e-file for additional fiscal years.
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No Data Available
Revenue and expense data is not available for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
No Data Available
Key Persons data is currently unavailable for this organization. This data is only available if this charity has at least one year of electronically-filed Form 990 data filed within the last six years.
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes. 509(a)(2) (BMF foundation code: 16)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Personal Care Calling Services) or EIN (465035078) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Personal Care Calling Services reported being impacted by COVID-19 in the following ways:
Fundraising Capacity
Revenue
Grants Received
We were unable to work on growing and marketing our business as fully as we could have, due to the pandemic.
How COVID-19 impacted the organization's operations financially:
Funding from individuals and small organizations and businesses stopped donating because of the uncertainty of the U.S. during the pandemic.
How COVID-19 impacted the organization's delivery of programs:
Since our delivery is non tangible we were able to service existing clients, but earning the trust of new recipients was more difficult because of panic, anxiety and stress of the pandemic.
How this organization adapted to changing conditions caused by COVID-19:
We continued to service our existing recipients and took every call and other correspondence in order to answer any questions we could, help whom ever we could and continue in our faith and vision.
Innovations the organization intends to continue permanently after the pandemic:
Personal service, the caring and compassion we have when dealing with our current and future recipients. Daily communciation is needed for our Seniors and the Disabled more than ever now.
Not Currently Scored
Personal Care Calling Services cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Personal Care Calling Services cannot currently be evaluated by our Culture & Community methodology because we have not received data from the charity regarding its Constituent Feedback or Equity Practices strategies.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Personal Care Calling Services has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
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The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
"Personal Care Calling Services, a nonprofit organization, wants to spread our message of hope and compassion. We believe that a single action can make a difference to bring about an all-encompassing effort of how a simple act of kindness can change a life for the better. We believe that daily loving communication not only provides reassurance to a Senior who is alone and uncertain of their place in the world but can cause a ripple of mindfulness, care, and compassion in the minds and hearts of others. If a collective action like calling a Senior, Veteran, or Disabled Individual can bring peace of mind, imagine how great this action may impact the world. Through advocacy and outreach activities, our team will work each day tirelessly to contribute their part to the greater good. "One Daily Reassurance Call, Text or Email At A Time.""
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Personal Care Calling Services has received overflow calls from Medicare service providers like United Healthcare, Aetna Healthcare, and referral services like Findhelp.org, as well as the Veterans Administration. We are actively assisting Seniors and Disabled Individuals who are also often Seniors to find resources local to their area. PCCS would like to offer more services like helping recipients, and non-recipients find what they need to have a better quality of life. This growth is from our efforts to share who Personal Care Calling is and what we hope to accomplish. To move into this sector, we need funding. Post pandemic, our efforts have been made very challenging, but a personal motto of the Founder is never to give up and to use our "moxie" to keep going. Our passions run deep for our cause, all we wish to do is to leave deep and caring footprints in the lives of our fellow humans for a better, more compassionate humankind; "One Daily Reassurance Communication At A Time".
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: We want to always offer seniors that are alone a ray of hope that they are not alone. PCCS will always offer daily reassurance communications. Our seniors are our history and need to be heard.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: As we have seen and heard, the senior recipients of Medicare are still falling through the cracks. Their calls are not being returned due to the lack of case managers. We want to be of service here.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Personal Care Calling Services is a small (but mighty) organization and in order to be of service to the massive senior population, we need grants, funding, and partnerships so we can move forward.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
The nonprofit provides evidence of investment in leadership development
We are still at a stage where we continue working towards growth but with little or no funding at this time, it's been a challenge. We want to bring an experienced nonprofit marketing professional, and database developer into the mix but that will come almost immediately after a grant award for PCCs. The need for new visions and deliverables is key to the success of our mission and vision for the future.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Raising Awareness
Community Building
Overall, partnerships are key to the success of any NPO and we are no different. The pandemic impacted our momentum of forward movement in such a profound way, that it became difficult to recapture that momentum. The efforts that were made since inception became an apparent success during that time. We added our profile to multiple online resources and advocacy sites now, we are found and called on by insurance companies that provide Medicare, Disability insurance, and the Veterans Administration, such as case workers who search for much-needed services for their Vets. We are called by the recipients personally all the time; because no one calls them back to find help for their needs; in-home care, hygiene services at home, financial support for medications, food, and transport to medical appts. and much more. We have found that taking those many random calls and spending the necessary time with each caller helps them to find what they need or other resources to help them otherwise.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Personal Care Calling has actually grown in the past year, as well as realizing that there are additional services that work in tandem with the Daily Reassurance Care Call communications. There are not enough literal advocates at any one organization, insurance company, or service provider for Seniors, Vets, and Disabled individuals. It seems because of our profile on Findhelp.org for example, we have found a partner service that lines up perfectly with our mission and vision of helping our target demographic who are mainly Seniors to not feel so alone in trying to maintain dignity and hope as they age.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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