Healing Housing Inc.
Healing Housing Inc.
PO BOX 2385
Brentwood TN 37024-2385
Brentwood TN | IRS ruling year: 2015 | EIN: 47-3758041
TO RESTORE PURPOSEFUL LIVING TO WOMEN IN RECOVERY FROM DRUG AND ALCOHOL ADDICTION.
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PO BOX 2385
Brentwood TN 37024-2385
Brentwood TN | IRS ruling year: 2015 | EIN: 47-3758041
TO RESTORE PURPOSEFUL LIVING TO WOMEN IN RECOVERY FROM DRUG AND ALCOHOL ADDICTION.
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This charity's score is 92%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 85% Accountability & Finance, 10% Leadership & Adaptability, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Healing Housing Inc. is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Healing Housing Inc. has earned a 90% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
Learn more
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
Total Revenue Amount | Expectation to Receive Credit |
---|---|
$1 million or higher | Expected to complete an audit |
$500,000 - $1 million | Expected to complete an audit, review, or compilation |
Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
Liabilities to Assets Ratio | Amount of Credit Received |
---|---|
Less than 50% | Full Credit |
50% - 59.9% | Partial Credit |
60% or more | No Credit |
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Program Expense Percentage | Amount of Credit Received |
---|---|
70% or higher | Full Credit |
60% - 69.9% | Partial Credit |
50% - 59.9% | Zero Points for Program Expense Score |
Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Activity data not reported from the IRS
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Healing Housing Inc.) or EIN (473758041) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Healing Housing Inc. reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Staffing
How COVID-19 impacted the organization's operations financially:
Our waiting list definitely grew during COVID, mental health care costs increased significantly as well as the expense of running our two homes. With residents in the homes more during COVID, our housing-related expenses grew significantly. Household staples were used up quickly, appliance use and utilities increased. Many residents' work hours were limited or non-existent as COVID began to impact businesses, which in turn meant they struggled to pay their program fees. We needed to increase staffing to cover our new intensive outpatient program as well as to handle the higher numbers of participants. Our annual spring fundraiser, plus a second event in the fall, were always in-person and therefore development funding was threatened.
How COVID-19 impacted the organization's delivery of programs:
Programming across the board was challenged as we moved to zoom. It was much harder to keep residents engaged when programming was held virtually. Individual and group sessions became extra challenging when body language and level of interest were more difficult to assess. COVID or potential exposure to it, impacted the residents, our staff, volunteers, and community service partners, in countless ways.
How this organization adapted to changing conditions caused by COVID-19:
Because of the impact COVID had on residents' jobs and income, we moved from covering the first 6 weeks of all program fees, to 9 weeks for women. To reduce stress on our residents also, we also covered 6 weeks of all fees during the peak of quarantine. We added an in-house intensive outpatient program to ensure continuity of care. And as so many women were experiencing grief we needed to address it head-on and added a 12-week series by a counselor who specialized in it. We applied for, and successfully received the PPP loan. We moved to an online fundraiser and doubled our revenue by working extra hard securing corporate sponsors. We determined we needed a psychiatric nurse practitioner to better serve our residents, and wrote a grant and received funding. Overall we doubled our grant-writing and grant revenue over the course of a year.
Innovations the organization intends to continue permanently after the pandemic:
It is now a standard part of our program that we provide 9 weeks of housing and services to new residents at no cost to them. The grief counseling series proved so beneficial that we will keep it in place. We also intend to make our in-house IOP as well as our psychiatric nurse practitioner part of our ongoing program. Our online fundraiser was so successful that we will continue to utilize elements of the platform in the future.
Not Currently Scored
Healing Housing Inc. cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Healing Housing Inc. reported its largest program on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
THE ORGANIZATION PROVIDES HOUSING AND SUPPORTIVE SERVICES FOR WOMEN IN RECOVERY FROM DRUG AND ALCOHOL ADDICTION.
Healing Housing Inc. has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
We serve women who are in recovery from alcohol and drug addiction. They often come directly from substance use treatment facilities and many are required to be in the program by the courts, or referred by case managers. Many residents have served jail or prison time, come to us homeless, and all have no, or very limited, financial resources. They have experienced abuse and trauma in childhood, have damaged family relationships, including loss of their children – due to their addiction. Women are 18 and over, and range in age from mid-20’s to 60’s. Our referrals come from Next Door, 21st District Recovery Court, Buffalo Valley, and Mirror Lake among others.
How is your organization collecting feedback from the people you serve?
Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Other means
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Two recent additions to our program, the NP mentioned above, and a workshop series on grief, were implemented due to collaborating with residents. It has been remarkable to witness the level of commitment and interest that women have to these programs when they are developed with their input. The power is shared, and the program benefits from it powerfully.
What challenges does your organization face in collecting feedback from the people you serve?
We don't have any major challenges to collecting feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Over the last couple years, Healing Housing residents have increasingly expressed a need for ongoing access, as well as a personal connection, with a mental health professional. The women we serve have ACE scores at a minimum of 6, are usually dual-diagnosed and have experienced infrequent and fractured mental health care throughout their lives (if at all). Instead of seeing whoever might be working at the clinic that day, residents wanted someone they could trust and build a relationship with. For this reason, we began the process of seeking funding to hire a psychiatric nurse practitioner, and we are truly grateful that recently we received the grant, and have completed the hiring process. Residents and staff are truly enthusiastic and the NP is already making a true difference
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Healing Housing Inc. has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
To shelter and love women healing from addiction.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Healing Housing seeks to help women recovering from substance use addiction live independent, healthy, and sober lives.
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Expanded housing to serve more women and new resources for step-down housing for graduates.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: To equip residents with tangible skills and vocational training that will give them strong career options and a future with more financial stability.
Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.
Goal Three: Become licensed by the State of Tennessee as an alcohol and drug halfway house treatment facility.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
The nonprofit provides evidence of investment in leadership development
Our staff is currently working on their LADAC licensing.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Raising Awareness
Community Building
Strategic community partners are an essential part of the program services we provide women. Presently we work with Chrysalis Dental, Mercy Medical, Refuge Counseling Center, Graceworks, Franklin YMCA, Faithfully Restored, and our newest vocational partner, Uprise. Each of these partners becomes a vital member of our community as we confer, collaborate and learn from each other. Tracey Levine, Executive Director of Healing Housing, speaks regularly at civic, professional and religious settings to educate and discuss addiction recovery in the community. We also host free in-person and online events to focus on specific issues in addiction. Most recently, we hosted at event with 4 partners who provided diverse input on spirituality called: What Does God Have to Do with It? Spirituality in Recovery & Addiction. We will also be stepping up our socials and online resources over this next year to provide further information on recovery for the general public.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Shared leadership throughout the Healing Housing community proved to be the stable hand and good counsel we needed in 2020 and 2021. Economically and socially disadvantaged even before Covid, the women we served were particularly vulnerable. Program applications and inquiries doubled, resident mental health needs escalated, while their jobs and income diminished. Our community of staff, residents, graduates, board, supporters, recovery peers and partner agencies, though, were a rich resource for collaboration, innovation and inspiration. With these elements in mind, in 2020 we: -Challenged supporters to meet critical program needs through a new Covid-19 fund. -Offered 9 weeks of program services free to new residents, up from 6 weeks pre-Covid. -Eliminated 6 weeks of fees for all residents during peak quarantine, reducing stress from income loss. -Secured funding for weekly individual therapy and provided a 10-week grief series to better serve residents. -Successfully applied for and received a PPP loan. -Qualified volunteers helped ensure relationship continuity with residents through Zoom group meditations. -Staff were enrolled in LADAC licensure process. -A dental stipend was instituted per resident with a new partner -Alumni group was formed to support fellow graduates and residents. -$12K given back to women upon graduation (reflecting $75.00 out of $125.00 weekly fee placed into resident’s savings). 2021 additions: - Launched an in-house IOP program. - Received funding for a psychiatric nurse practitioner to address critical mental health needs. -Began new partnership for vocational training and job placement. -Switched to a successful online fundraiser, doubling revenue from the previous in-person event -Increased monthly giving 150% by prioritizing donor communication. -Expanded grant-writing program to meet new demands; funding currently 3X over previous year.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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