Mission: Save the Family equips families to address poverty, overcome homelessness and achieve self-sufficiency.
Save the Family is a 501(c)(3) organization, with an IRS ruling year of 1991, and donations are tax-deductible.
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Important note on the timeliness of ratings
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Save the Family is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
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Star Rating System by Charity Navigator
Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.
Good
This charity's score is 82.19, earning it a 3-Star rating. Donors can "Give with Confidence" to this charity.
This score is calculated from two sub-scores:
Finance: 74.82 View details
Accountability & Transparency: 100.00 View details
This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.
View this organization’s historical ratings.
Rating update postponed due to COVID-19's impact on this organization. View Save the Family's response.
Star Rated Report
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Program Expense Ratio
73.6%
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Administrative Expenses
10.5%
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Fundraising Expenses
15.8%
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Liabilities to Assets Ratio
7.7%
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Fundraising Efficiency
$0.16
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
Working Capital Ratio
0.57 years
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
Program Expense Growth
0.58%
We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
Governance
Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
| Governance: | |
|---|---|
| Independent Voting Board Members ... (More) | |
| No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
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| Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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| Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) | |
| Documents Board Meeting Minutes ... (More) | |
| Distributes 990 to Board Before Filing ... (More) | |
| Compensates Board ... (More) |
Policies
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
| Policies: | |
|---|---|
| Conflict of Interest ... (More) | |
| Whistleblower ... (More) | |
| Records Retention and Destruction ... (More) | |
| CEO Compensation Process ... (More) | |
| Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) |
Transparency
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
| Transparency: | |
|---|---|
| CEO Salary Listed on 990 ... (More) | |
| Board of Directors Listed on Website ... (More) | |
| Key Staff Listed on Website ... (More) | |
| Audited Financial Statements on Website ... (More) | |
| Form 990 Available on Website ... (More) |
Additional Information
Unscored
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Total Revenue and Expenses
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons
Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Jacki Taylor, CEO
$125,664 (2.42% of Total Expenses)
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Source: IRS Form 990 (page 7), filing year 2020
Business Master File Data
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Low-income housing (BMF activity code: 380)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources: IRS Forms 990
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).
Pandemic Response
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Save the Family reported being impacted by COVID-19 in the following ways:
Program Delivery
How COVID-19 impacted the organization's operations financially:
Thankfully there were no changes to the financial structure of our organization as a result of COVID19.
How COVID-19 impacted the organization's delivery of programs:
Save the Family shifted much of its direct service delivery to online or household by household in order to minimize risks of COVID19 exposure for our resident families, staff and volunteers. Daily life skills classes are now offered via zoom, and transportation staff who once transported client families to and from in-person events shifted to delivering food pantry, household goods and other needed items in order to continue to meet families' needs. Meals we used to serve family-style after classes were halted, and switched to delivery of food to individual households in need, including through a partnership with Mesa Public Schools to ensure that children in our programs had access to school breakfast and lunches that were offered at various schools.
How this organization adapted to changing conditions caused by COVID-19:
Save the Family took immediate and decisive action at the start of the COVID19 pandemic. Those holding positions that could be performed remotely were transitioned to remote work, with staggering, socially-distanced shifts on-site for those with on-site specific roles. We began offering case management, life skills classes, career counseling and more virtually via online meeting tools. We have also contracted with a cleaning and sanitizing company that conducts regular sanitization of our common areas and individual offices. Lastly, Save the Family has launched a new program designed to keep families housed despite job loss or loss of income due to COVID19. We launched Eviction Prevention programs in Spring, 2020 and have served more than 100 families to date through these programs.
Innovations the organization intends to continue permanently after the pandemic:
We hope to offer daily life skills classes in person again someday. However, we anticipate moving to an individually-packaged, single-serve concept for meals on our main campus and continuing to provide virtual meeting options for client families and staff.
Historical Ratings
| Date Published | Form 990 FYE | Overall Score | Overall Rating |
| Rating Version: 2.1 | |||
| 12/1/2020 | 2019 | 82.19 | |
| 9/3/2019 | 2018 | 85.78 | |
| 7/1/2019 | 2018 | 84.94 | |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
| 11/1/2018 | 2017 | 81.68 | |
| 9/1/2018 | 2017 | 81.46 | |
| 12/22/2017 | 2016 | 85.23 | |
| 11/1/2016 | 2015 | 78.80 |  |
| 7/1/2016 | 2014 | 85.10 | |
| 6/1/2016 | 2014 | 84.32 | |
| Rating Version: 2.0 | |||
| 11/1/2015 | 2014 | 86.20 | |
| 2/1/2015 | 2013 | 81.54 | |
| 11/1/2013 | 2012 | 90.36 |  |
| 9/1/2013 | 2011 | 81.72 | |
| 10/1/2012 | 2011 | 80.40 | |
| 4/1/2012 | 2010 | 92.43 | |
| 9/20/2011 | 2010 | 88.56 | |
| Rating Version: 1.0 | |||
| 10/1/2010 | 2009 | 88.10 | |
| 6/1/2009 | 2008 | 81.97 | |
Previous: Finance & Accountability / Next: Leadership & Adaptability
Impact & Results
This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.
Impact & Results Score
Not Currently Scored
Save the Family cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Do you work at Save the Family? Join the waitlist for an updated Impact & Results score.
Additional Information
Unscored
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Largest Programs
Save the Family reported its largest program on its FY 2020 Form 990 as:
$3,395,871
Spent in most recent FY
100%
Percent of program expenses
SAVE THE FAMILY EQUIPS FAMILIES TO ADDRESS POVERTY, OVERCOME HOMELESSNESS AND ACHIEVE SELF-SUFFICIENCY. SAVE THE FAMILY PROVIDES A THREE-TIERED APPROACH TO ENDING HOMELESSNESS: 1) HOUSING (TRANSITIONA ... (More)
Previous: Impact & Results / Next: Culture & Community
Leadership & Adaptability
This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Leadership & Adaptability Score
100
out of 100
The score earned by Save the Family is a passing score. This score has no effect on the organization's Star Rating.
Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.
Leadership & Adaptability Report
100
of 100 points
Mission
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission
Save the Family equips families to overcome homelessness, address poverty and achieve self-sufficiency.
Source: Nonprofit submitted responses
Vision
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Communities free from family homelessness, where every person has a safe, affordable place to call home.
Source: Nonprofit submitted responses
Strategic Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Grow and strengthen outcome-driven programs to serve homeless families
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Two: Grow financial strength to support increased organizational capacity and decrease government dependency
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Three: Launch planned giving program to grow financial strength needed to increase organizational capacity and decrease government dependency
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Source: Nonprofit submitted responses
Leadership Development
The nonprofit provides evidence of investment in leadership development
Describe an investment in leadership
Save the Family budgets for professional development for each of its staff each year. Through the hiring of executive coaches to assisting with the costs of leadership fellowships, seminars, issue-specific trainings and more, Save the Family makes a concerted effort to support leadership development and career advancement for all members of its staff.
Source: Nonprofit submitted responses
Mobilizing for Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
This organization mobilizes for mission in the following ways:
Strategic Partnerships
Networks of Collective Impact Efforts
Raising Awareness
Policy Advocacy
What are this organization’s external mobilizaton efforts?
Save the Family is an active participant at state and local level policy discussions, including through membership and attendance at Arizona Housing Coalition gatherings, the local Continuum of Care, Maricopa Association of Governments, as well as other committee meetings and special events designed to increase visibility of housing and homelessness-related issues and advocate for change that positively impacts families experiencing homelessness or housing insecurity. We regularly partner with other organizations both in the public and private sector to increase our reach, bolster support service offerings and increase the supply of affordable housing in the region. We provide regular updates to our supporters through social media, e-newsletters, media releases and our own print materials to ensure that our community is informed on matters of importance to our work and how they can get involved in solution-oriented efforts at Save the Family and with our partner organizations.
Source: Nonprofit submitted responses
Story of Adaptability
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
One of the major ways Save the Family responded to external changes over the last year is related to the nationwide eviction moratorium, enacted in the spring of 2020 and in effect until the fall of 2021. Save the Family took on a new program in addition to its housing and supportive services offerings, an Eviction Prevention program, that is designed to keep families safely housed in place, providing assistance to families before they become homeless. Save the Family sought out and received CARES Act funding designated to assist those who had lost jobs or income as a result of COVID-19. To date more than 100 families have been provided rental or utility assistance through this new offering, preventing homelessness for hundreds of adults and children across Maricopa County over the last year.
Source: Nonprofit submitted responses
Additional Information
Unscored
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Organization Leadership
Jacki Taylor
Chief Executive Officer
Cindi Harper
President
Previous: Leadership & Adaptability
Culture & Community
This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.
Culture & Community Score
100
out of 100
Save the Family has earned a passing score. This score has no effect on the organization's Star Rating. The organization provided data about how it listens to constituents (Constituent Feedback) and its Diversity, Equity, & Inclusion (DEI) practices (see report below).
The Culture & Community Beacon is comprised of the following metrics:
Constituent Feedback: 100/100 (30% of beacon score)
Diversity, Equity, & Inclusion: 100/100 (70% of beacon score)
Culture & Community Report
100
of 100 points
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Diversity, Equity, & Inclusion
100/100 points
70% of beacon score
This organization's score of 100 is a passing score. The organization reported that it is implementing 14 diversity, equity and inclusion (DEI) practices. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
View this organization's DEI Strategies
Methodology
We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.
Learn more about the methodology.
Constituent Feedback
100/100 points
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
View this organization's Constituent Feedback Practices
Methodology
We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.
Learn more about the methodology.
Analysis and Research
Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.
Constituent Feedback
Diversity, Equity, and Inclusion
