Mission: The Carmel Foundation is a membership organization with over 3,400 members over 55 years of age. Our vision is to facilitate successful aging by providing a broad sp ... (More)

Carmel Foundation is a 501(c)(3) organization, with an IRS ruling year of 1953, and donations are tax-deductible.

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Contact Information

  http://www.carmelfoundation.org

  P.O. Box 1050
Carmel CA 93921 

  831-624-1588


 Important note on the timeliness of ratings

The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Financial and Accountability & Transparency score for Carmel Foundation is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.

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Star Rating System by Charity Navigator


Charity Navigator evaluates a nonprofit organization’s financial health including measures of stability, efficiency and sustainability. We also track accountability and transparency policies to ensure the good governance and integrity of the organization.




Needs Improvement

This charity's score is 78.99, earning it a 2-Star rating. Charity Navigator believes donors can "Give with Confidence" to charities with 3- and 4-Star ratings.

This score is calculated from two sub-scores:

This score represents Form 990 data from 2019. More recent filing data is available, but it has not been factored into this score, due to COVID-19's effect on this organization.

View this organization’s historical ratings.

Rating update postponed due to COVID-19's impact on this organization. View Carmel Foundation's response.


Back to Overall

Star Rated Report

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Program Expense

Program Expense Ratio

59.2%


The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).


This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Administrative Expenses

30.5%


As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Fundraising Expenses

10.1%


This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.


Source: IRS Form 990

Liabilities to Assets Ratio

0.9%


The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).


Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.


Source: IRS Form 990

Fundraising Efficiency

$0.12


The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.


Source: IRS Form 990

Working Capital Ratio

6.70 years


Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.


Source: IRS Form 990

Program Expense Growth

2.83%


We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.


Source: IRS Form 990

Governance


Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.


Sources Include: IRS Form 990

Governance:
Independent Voting Board Members  ... (More)
No Material Diversion of Assets ... (More)

A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:

  • Full Credit: There has been no diversion of assets within the last two years.

  • Partial Credit: There has been a diversion of assets within the last two years and the charity has used Schedule O on the Form 990 to explain: the nature of the diversion, the amount of money or property involved and the corrective action taken to address the matter. In this situation, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: There has been a diversion of assets within the last two years and the charity's explanation on Schedule O is either non-existent or not sufficient. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Audited Financials Prepared by Independent Accountant ... (More)

Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.

  • Full Credit: The charity's audited financials were prepared by an independent accountant with an audit oversight committee.

  • Partial Credit: The charity's audited financials were prepared by an independent accountant, but it did not have an audit oversight committee. In this case, we deduct 7 points from the charity's Accountability and Transparency score.
  • No Credit: The charity did not have its audited financials prepared by an independent accountant. In this case, we deduct 15 points from the charity's Accountability and Transparency score.
(Less)
Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More)
Documents Board Meeting Minutes ... (More)
Distributes 990 to Board Before Filing ... (More)
Compensates Board ... (More)

Policies


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.


Sources Include: IRS Form 990 and organization's website

Policies:
Conflict of Interest  ... (More)
Whistleblower ... (More)
Records Retention and Destruction ... (More)
CEO Compensation Process ... (More)
Donor Privacy ... (More)

Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:

  • Yes: This charity has a written donor privacy policy published on its website, which states unambiguously that (1) it will not share or sell a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations or (2) it will only share or sell personal information once the donor has given the charity specific permission to do so.

  • Opt-out: The charity has a written privacy policy published on its website which enables donors to tell the charity to remove their names and contact information from lists the charity shares or sells. How a donor can have themselves removed from a list differs from one charity to the next, but any and all opt-out policies require donors to take specific action to protect their privacy.
  • No: This charity either does not have a written donor privacy policy in place to protect their contributors' personal information, or the existing policy does not meet our criteria.

The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes.

(Less)

Transparency


Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.


Sources Include: IRS Form 990 and organization's website

Transparency:
CEO Salary Listed on 990 ... (More)
Board of Directors Listed on Website ... (More)
Key Staff Listed on Website ... (More)
Audited Financial Statements on Website ... (More)
Form 990 Available on Website ... (More)

Additional Information

Unscored

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Total Revenue and Expenses

Total Revenue and Expenses

This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.

Salary of Key Persons

Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting



Holly Zoller, Chief Executive Officer

$114,074 (4.33% of Total Expenses)


Current CEO and Board Chair can be found in the Leadership & Adaptability report below.

Source: IRS Form 990 (page 7), filing year 2020

Business Master File Data

Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website


Activities:

Services for the aged (see also 153 ad 382) (BMF activity code: 575)

Housing for the aged (see also 153) (BMF activity code: 382)


Foundation Status:

Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi) (BMF foundation code: 15)


Affiliation:

Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)

Data Sources: IRS Forms 990

The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to view this organization's Forms 990 on the IRS website (if any are available).

Pandemic Response

This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.


Carmel Foundation reported being impacted by COVID-19 in the following ways:
  • Program Delivery

  • Fundraising Capacity

  • Revenue

  • Staffing


How COVID-19 impacted the organization's operations financially:

Because of the population we serve, The Carmel Foundation closed its doors prior to the Shelter in Place orders. The decision to do so, while difficult to make, supported our mission of being good stewards of the health and wellbeing of our members, staff, residents and volunteers. Due to the pandemic, our largest fundraising event was likewise cancelled, once again in the interest of health and wellbeing. That event was budgeted to generate $118,000 in funding that was specifically designated to help offset the significant deficit of our low-income housing. As a membership organization, a portion of our revenues come from membership dues. Because our campus had been closed for 16 months, a number of members did not renew during this time, furthering the impact COVID-19 had on our ability to generate funds. As we do not accept government grants, we rely heavily on support from our members and via our events to help fund vital services for seniors in our community.


How COVID-19 impacted the organization's delivery of programs:

For years, The Carmel Foundation has offered affordable and nutritious meals to seniors in our community, either onsite or delivered by a friendly volunteer to those that are homebound. Each year, more than 20,000 meals are prepared and enjoyed, enhancing the mental and physical health of the elderly. The majority of these meals are served in our dining room. Because our campus was closed, we were no longer able to offer congregate dining. The Carmel Foundation also offers more than 60 classes and activities on our campus each week to help seniors learn a new skill, partake in a new hobby, and connect with their peers. As our campus was closed, we were no longer able to offer onsite classes and activities.


How this organization adapted to changing conditions caused by COVID-19:

As we were no longer able to provide congregate meals, the Foundation created a new meal program that enabled individuals to safely pick up nutritious, affordable food via our "Curbside To Go" program. On a daily basis, this program was tremendously successful providing more meals than our traditional onsite program. With strict adherence to safety protocols, we were not only able to maintain our current base of meal deliveries to those homebound, but also increased the number of recipients as well as the number of meals made available to each and have expanded our geographic footprint to include two additional cities in our service area. While our campus was closed, more than 60% of our classes and activities still took place, either virtually or socially-distanced outside at an offsite location. Online happy hours, book clubs and other activities took place while some met outdoors, like our yoga class, to keep physically and mentally healthy during the pandemic.


Innovations the organization intends to continue permanently after the pandemic:

We continually strive to ensure the services and programs offered are relevant to those we serve through the direct solicitation of feedback from our members. Because of its popularity, we will continue the Curbside To Go program. Paired with feedback received, we will carefully monitor its usage to determine continued interest in the new program, particularly once our onsite dining fully resumes. Our expanded meal delivery services will likewise continue post-pandemic.


Historical Ratings

Date PublishedForm 990 FYEOverall ScoreOverall Rating
Rating Version: 2.1
7/1/20202019 78.99
7/1/20192018 77.52
3/1/20192017 82.50
6/1/20182017 82.37

This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990.

11/1/20172016 82.32
12/1/20162015 82.31
6/1/20162014 79.91
Rating Version: 2.0
9/1/20152014 78.20
5/1/20142013 74.21
4/1/20132012 78.36

Previous: Finance & Accountability  / Next: Leadership & Adaptability

...   Impact & Results


This score estimates the actual impact a nonprofit has on the lives of those it serves, and determines whether it is making good use of donor resources to achieve that impact.


Impact & Results Score

Not Currently Scored

Carmel Foundation cannot currently be evaluated by our Encompass Rating Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.

Learn more about Impact & Results.


Back to Overall

Additional Information

Unscored

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Largest Programs

Largest Programs



Carmel Foundation reported its three largest programs on its FY 2019 Form 990 as:


$703,000

Spent in most recent FY

42%

Percent of program expenses


Additional Services


$580,432

Spent in most recent FY

35%

Percent of program expenses


Senior Housing


$359,594

Spent in most recent FY

21%

Percent of program expenses


Luncheon


Previous: Impact & Results  / Next: Culture & Community

...   Leadership & Adaptability


This score provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.


Leadership & Adaptability Score

100

out of 100

The score earned by Carmel Foundation is a passing score. This score has no effect on the organization's Star Rating.

Encompass Rating V4 provides an evaluation of the organization's Leadership & Adaptability through the nonprofit organization submitting a survey response directly to Charity Navigator.


Back to Overall

Leadership & Adaptability Report

100

of 100 points

Mission

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s mission


The Carmel Foundation is a membership organization with over 3,400 members over 55 years of age. Our vision is to facilitate successful aging by providing a broad spectrum of interactive activities and services for the ever-changing physical, social, emotional and cognitive needs of our members. The founders of The Carmel Foundation valued their community, shared a deep appreciation for the growing needs of their fellow neighbors and recognized the necessity for a friendly, homelike place to meet. The purpose, then, as now, is to provide for successful aging by ensuring seniors can remain engaged with life and maintain their independence.


Source: Nonprofit submitted responses

Vision

The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.


The Carmel Foundation's vision is to facilitate successful aging by providing a broad spectrum of interactive activities and services for the every-changing physical, social, emotional and cognitive needs of our members.


Source: Nonprofit submitted responses

Strategic Goals

The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.


Goal One: Holding true to our mission and vision and building on the work of the past 71 years, while also being relevant for the next generation.

Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.


Goal Two: To address the needs of a broader range of members, emphasizing enrichment and planning activities that optimize the quality of life in later years.

Goal Type: New program(s) based on observed changes in needs among our constituencies/communities served.


Goal Three: To grow income to cover operating expenses and continue to strengthen our financial position for the future.

Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).


Source: Nonprofit submitted responses

Leadership Development

The nonprofit provides evidence of investment in leadership development


Describe an investment in leadership

While The Carmel Foundation consistently provides opportunities for its employees to grow, recently one of the directors was provided the opportunity to attend a local, year-long training program offered by a local organization called LEAD that builds and defines leadership skills in individuals. This investment not only benefitted the individual through the development of additional skills, but also benefitted the organization as these tangible skills could be applied in the workplace.

Source: Nonprofit submitted responses

Mobilizing for Mission

The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.


This organization mobilizes for mission in the following ways:
  • Strategic Partnerships

  • Networks of Collective Impact Efforts

  • Thought Leadership

  • Raising Awareness

What are this organization’s external mobilizaton efforts?

The Carmel Foundation recognizes the importance of collaboration within our community. To best serve our members, we partner with numerous local businesses and nonprofits to expand the services we offer. Through these partnerships, we can offer free legal services, free Medicare guidance, access to resources for those financially challenged, and other valuable services. Through a recent partnership, we were able to offer a COVID-19 vaccination clinic resulting in close to 400 vaccinations for seniors. Outreach within our community is one of the ways we can serve more seniors. We actively marketing our offerings via weekly e-blasts, monthly newsletters, social media presence, strategic media placements and presentations to local service groups.

Source: Nonprofit submitted responses

Story of Adaptability

The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.


For more than 70 years, The Carmel Foundation has been an integral resource for seniors in our community. The Foundation was sparked from conversations held by several men and women who gathered to discuss ways to provide assistance to their aging neighbors. In 1950, The Carmel Foundation was born. Initial services were limited, but as the Foundation took root, the programs offered and the number of people assisted increased significantly. In 1952, the Town House was purchased to serve as a welcome center for anyone in need of companionship. At this time, classes, movies, lectures, concerts and a formal tea service were offered. Soon, a monthly potluck became a regular offering. Recognizing that not all were able to come onsite to enjoy good food, meal delivery to homebound seniors began along with our friendly visitor program. Ten years later, the Foundation acquired its first of several housing complexes enabling low-income housing to become available to 4 seniors in our community. A few years later, the Foundation purchased 2 additional buildings that provided 21 units of low-income housing. In the 1980’s, the Foundation built additional low-income housing, resulting in 24 additional apartments. In the 1990’s, the Blanchard House was purchased and the Computer Learning Center was established. As housing continued to be a challenge for seniors that struggle financially, in 2010 Trevvett Court was rebuilt from the ground up, increasing the Foundation’s total number of low-income apartments to 50. In 2016, the Foundation’s Technology Center was entirely recreated in response to the increasing role technology plays in our world. In 2019, our dining room, serving over 20,000 lunches annually, was completely refurbished to appeal to the Baby Boomer generation, encouraging seniors to enjoy good food while socializing with their peers. At this time, state-of-the-art audio visual equipment was installed for future programming.

Source: Nonprofit submitted responses

Additional Information

Unscored

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Organization Leadership

Organization Leadership


Holly Zoller

President, CEO

Michael Mason

Board Chair

Previous: Leadership & Adaptability

...   Culture & Community


This score provides an assessment of the organization's culture and connectedness to the community it serves. Learn more about how and why we rate Culture & Community.


Culture & Community Score

Not Currently Scored

Carmel Foundation is currently not eligible for a Culture & Community score because we have not received its Constituent Feedback or Diversity, Equity, & Inclusion data. Nonprofit organizations are encouraged to fill out the How We Listen and Equity Practices sections of their Candid profile.

Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.


Back to Overall

Culture & Community Report

Unscored

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Constituent Feedback

Diversity, Equity, & Inclusion


This organization has not provided information regarding the diversity, equity and inclusion (DEI) practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective DEI policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.


Methodology


We are utilizing data collected by Candid to document and assess the DEI practices implemented by the organization. Nonprofit organizations are encouraged to fill out the Equity Strategies section of their Candid profiles to receive a rating.


Learn more about the methodology.

Constituent Feedback


Constituent Feedback and Listening Practice data are not available for this organization. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.



Methodology


We've partnered with Candid to survey organizations about their feedback practices. Nonprofit organizations can fill out the How We Listen section of their Candid profile to receive a rating.


Learn more about the methodology.

Analysis and Research


Like the overall Encompass Rating System, the Culture & Community Beacon is designed to evolve as metrics are developed and ready for integration. Below you can find more information about the metrics we currently evaluate in this beacon and their relevance to nonprofit performance.


Constituent Feedback


Diversity, Equity, and Inclusion

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