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10604 NE 38TH PL STE 215
Kirkland WA 98033-7932
Kirkland WA | IRS ruling year: 1994 | EIN: 94-3110312
EMPOWERING INDIVIDUALS AND STRENGTHENING COMMUNITIES BY DEVELOPING PERMANENT AFFORDABLE RENTAL HOUSING AND PROVIDING SUPPORTIVE SERVICES.
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Imagine Housing is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Imagine Housing has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
Learn more
Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 16/16 - 25/25 ptsBoard Composition - 16/16 - 25/25 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - Audited - 20/20 ptsIndependent Audit or Financial Review - Audited - 20/20 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 3/3 ptsConflict of Interest Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 3/3 ptsBoard Meeting Minutes - Documented - 3/3 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 3/3 ptsDocument Retention and Destruction - Listed - 3/3 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 3/3 ptsWhistleblower Policy - Listed - 3/3 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 3/3 ptsWebsite - Listed - 3/3 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 47.57% - 15/15 ptsLiabilities to Assets Ratio - 47.57% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 77.18% - 25/25 ptsProgram Expense Ratio - 77.18% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Boy Scouts, Girl Scouts, etc. (BMF activity code: 320)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Imagine Housing) or EIN (943110312) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Imagine Housing reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
Administrative Capacity
Grants Sent
Balance Sheet
Imagine Housing serves low-income residents, including seniors, veterans and formerly homeless families in East King County. They are most vulnerable to the short and long-term impacts of COVID-19 and the economic shutdown – our services act as a safety net to ensure housing stability despite residents experiencing challenges related to job loss, behavioral health, food insecurity, and childcare.
How COVID-19 impacted the organization's operations financially:
As with many other nonprofit agencies, the COVID-19 pandemic prompted us to cancel our largest in-person fundraiser of the year two years in a row. We are continuing to adjust to the increased costs our Supportive Services Program has seen due to increased need in the populations that we serve. Imagine Housing also been a recipient of emergency funds, including a Small Business Administration Paycheck Protection Program passed through Washington Federal Bank (loans forgiven in 2021) and a King County Office of Equity and Social Justice Community Fund grant. Rental assistance has been one of the largest needs that the residents in our communities have faced. We own and operate 15 apartment communities, serving 1400 individuals in East King County.
How COVID-19 impacted the organization's delivery of programs:
Imagine Housing’s Supportive Services Program ensures that residents who live at our affordable housing communities have the resources and support needed to remain stable so they can work towards self-sufficiency. Our on-site case managers provide individualized support to residents so they can overcome barriers to employment and education attainment, health and wellness, access resources, and set goals for their future. Community programming is reflective of the needs at each of our communities, but COVID-19 impacted our ability to conduct the kind of in-person events that shaped our program model in the past. Our communities are home to 293 seniors. The increased isolation brought on by the COVID-19 pandemic has led to myriad physical and behavioral health challenges for vulnerable adults living in Imagine Housing communities. A team of four case managers support our residents at our senior properties and have adjusted health measures and programming as the pandemic has continued.
How this organization adapted to changing conditions caused by COVID-19:
In 2020, we created the Resident Emergency Assistance Fund to support households experiencing an unexpected financial expense. We started the program with $30,000 in May and expended it in September. The need for rental assistance and other financial assistance for those we serve increased through the end of 2020 and into 2021. During 2020, we saw increased need that resulted in 278% more resource referrals and 66% more case management hours than the year prior. We also created a pilot Resident Emergency Assistance Fund of $30,000, which we expended in less than 5 months. We supported 54 households experiencing unexpected emergency financial expenses, and yet the need continues to grow as the pandemic itself continues.
Innovations the organization intends to continue permanently after the pandemic:
In early 2020, our Board of Directors began to examine Imagine Housing’s business model to ensure long-term organizational sustainability, growth in our resident services program and the continued success of our affordable housing development projects. In the September 2021 board meeting, and with strong staff in place and near-term organizational priorities defined, the Board unanimously agreed that now is the best time to restructure and step down from volunteer leadership. Imagine Housing closed out 2021 by welcoming a cohort of dynamic leaders to our Board of Directors. This diverse group of civically engaged local leaders is reflective of the community we serve. 63% of members are Black, Indigenous and People of Color (BIPOC) and 63% identify as female. 50% of members have experienced housing instability at some point in their life and 63% currently live, or have lived, in an affordable housing community.
Not Currently Scored
Imagine Housing cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Imagine Housing reported its largest program on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
IMAGINE HOUSING HAS BEEN ROOTED IN EAST KING COUNTY FOR 33 YEARS PROVIDING PERMANENT, AFFORDABLE HOUSING TO OVER 1,400 RESIDENTS TO ADDRESS THE GROWING ISSUES OF HOMELESSNESS, DISPLACEMENT, AND HOUSIN ... (More)
IMAGINE HOUSING HAS BEEN ROOTED IN EAST KING COUNTY FOR 33 YEARS PROVIDING PERMANENT, AFFORDABLE HOUSING TO OVER 1,400 RESIDENTS TO ADDRESS THE GROWING ISSUES OF HOMELESSNESS, DISPLACEMENT, AND HOUSING INSTABILITY. OUR RESIDENTS INCLUDE VETERANS, SENIORS, SINGLE PARENT FAMILIES, COMMUNITIES OF COLOR, THOSE WHO HAVE EXPERIENCED HOMELESSNESS, THE LGBTQ COMMUNITY, INDIVIDUALS LIVING WITH CHRONIC DISABILITIES, IMMIGRANTS, REFUGEES, AND FOSTER CARE YOUTH. WE PROVIDE HOMES AND SERVICES TO LOW AND VERY LOW INCOME HOUSEHOLDS WHO WORK THE ESSENTIAL JOBS THAT HELP OUR COMMUNITIES THRIVE - THEY ARE YOUR BUS DRIVERS, EMTS, OR GROCERY CLERKS. THEIR INCOME LEVEL KEEPS THEM ON THE VERGE OF A FINANCIAL CRISIS BECAUSE OF AN UNEXPECTED LIFE EVENT OR EXPENSE. WE OFFER A SAFETY NET OF SUPPORT TO 639 HOUSEHOLDS, INCLUDING 133 SINGLE PARENTS, 470 CHILDREN, 82 VETERANS, 16 AT-RISK FOSTER CARE YOUTH, 119 INDIVIDUALS WITH CHRONIC DISABILITIES AND OVER 200 FAMILIES WHO HAVE BROKEN THE CYCLE OF HOMELESSNESS. WE ARE THE ONLY NONPROFIT DEVELOPER THAT OFFERS SERVICES TO THE VERY-LOW INCOME COMMUNITY ON THE EASTSIDE, AND ARE ON PACE TO ADD AN ADDITIONAL 350 CRITICALLY NEEDED UNITS BY 2022. (Less)
Imagine Housing has earned a 96% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
We provide 1,391 individuals with a safe and supportive place to call home; our residents include 470 children, 88 veterans, 244 people living with disabilities and 272 senior c Imagine Housing communities are diverse and dynamic; 56% of residents identify as BIPOC (Black, Indigenous, or People of Color) and at least 14 preferred languages are spoken at our communities, including Spanish, Russian, Mandarin, Vietnamese and Farsi. Many Imagine Housing residents work essential jobs that traditionally pay low-wages and thus are inordinately vulnerable to an unexpected life event like health emergencies (COVID-19, etc.) or the loss of employment, transportation, and child care. Sixty five percent of Imagine Housing households annually earn less than $20,000 and 32% earn less than $10,000.
How is your organization collecting feedback from the people you serve?
Paper surveys, Case management notes, Suggestion box/email, Other means
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our funders, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
In partnership with the existing Board and our stakeholders, Imagine Housing will has recruited individuals who share the diverse perspectives and lived experiences of our residents, and those who possess expertise in the affordable housing, resident services, asset management and real estate development sectors to work on creating a more inclusive and vibrant Eastside.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
In January 2021, the Board hired Sean Heron Interim CEO. Since then, Sean has brought on highly qualified staff to lead the organization into the future. In addition, the Board adopted a comprehensive operational strategy for the next 18 months to navigate the organization out of the pandemic. Last week, and with strong staff in place and near-term organizational priorities defined, the Board unanimously agreed that now is the best time to restructure and step down from volunteer leadership. The group concluded that a different board would be better poised to hire a permanent Executive Director to meet our mission goals, advance a bold vision, and aid the organization for this next era of Imagine Housing’s growth.
Equity Practices - Data Available - 95/100 ptsEquity Practices - Data Available - 95/100 pts
70% of beacon score
This organization's score of 95 is a passing score. The organization reported that it is implementing 9 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (5/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (4/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Imagine Housing has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableMission - 10/10 ptsMission - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
Our mission is to develop affordable housing, build welcoming communities, and foster vibrant futures.
Vision - 10/10 ptsVision - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
An Eastside with interconnected and welcoming communities where all people can live, learn, work and play.
Source: Nonprofit submitted responses
Goals - 20/20 ptsGoals - 20/20 pts
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Ensure long‐term preservation of our properties, maintain the highest level of customer service in property management, and provide high quality services and supports to residents.
Goal Type: Focus on core programs to achieve mission and scale back on programs not seen as core.
Goal Two: Work to expand portfolio of affordable housing by maintaining an active pipeline of prospective projects, obtaining funding, and managing the development and construction process.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Goal Three: Promote affordable housing policies and broad-based community support by developing strong collaborations and supporting advocacy efforts that increase funding and progressive land use policies.
Goal Type: This goal reflects our commitment to further our advocacy work for our organization and or cause area.
Leadership Development - 15/15 ptsLeadership Development - 15/15 pts
The nonprofit provides evidence of investment in leadership development
Imagine Housing has implemented an 18-month plan that has Staff Development and Capacity Building as an organizational competency we rely on to accomplish the mission. This Program Area has a goal of providing professional, strategic and tactical leadership of the organization through several outcomes, including: - Implementing an agency wide performance management strategy - Implementing standard leadership framework for all supervisors - Identify gaps in performance and develop appropriate training opportunities - Continue implementing ED+I plan for each department - Implementing strategies that make the organization an employer of choice, including robust PTO, health benefits better suited to families, flex work schedules
Mobilizing for Mission - 15/15 ptsMobilizing for Mission - 15/15 pts
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
Imagine Housing's external mobilization efforts happen along multiple channels through leadership staff, board, and on-site staff. We partner with over one hundred local agencies, community organizations, and government bodies to provide services to our residents and communicate increased needs in our region. Leadership staff and board members attend county and city council meetings, participate in regional roundtable meetings, and advocate on an individual level. Imagine Housing is a member of the Housing Development Consortium, Washington Low Income Housing Alliance, the Eastside Affordable Housing Convening, as well as local Chambers of Commerce.
Adaptability Story - 30/30 ptsAdaptability Story - 30/30 pts
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
2022 marks a very special milestone for Imagine Housing – formerly St. Andrew’s Housing Group – and as we enter into the organization’s 35th year we remain grateful for your steadfast dedication to affordable housing on the Eastside. The bold vision that was put forth in 1987 by our organization’s founders has flourished and strengthened; today the organization owns and operates 15 affordable housing apartment communities in East King County, with a 16th property breaking ground in the summer of 2022. This anniversary year is a “tipping point” for Imagine Housing. In early January, Imagine Housing welcomed a diverse and dynamic cohort of Board members. The group is reflective of the community we serve – 63% of members are Black, Indigenous and People of Color (BIPOC) and 63% identify as female. 50% of members have experienced housing instability at some point in their life and 63% currently live, or have lived, in an affordable housing community. We will continue to pursue expanded Resident Services and a Real Estate Development program already underway. We will also begin the recruitment of a inspiring Executive Director and the formalization of an innovative resident-centered business plan. Imagine Housing has arrived at this moment because of long-term support and generous donations from committed donors, like you. Together, we have accomplished a great deal but the next 35 years must be even more extraordinary. The need has never been greater and we must be ready to meet the challenge. This is an exciting moment for our organization, for our community, and our congregation. We proudly shepherd our shared vision forward and invite you to join us in taking an even more active stake in advancing affordable housing and resident services on the Eastside.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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