Project Angel Food
Project Angel Food
Los Angeles CA | IRS ruling year: 1992 | EIN: 95-4115863
Project Angel Food prepares and delivers healthy meals to feed people impacted by serious illness, bringing comfort and hope every day.
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Los Angeles CA | IRS ruling year: 1992 | EIN: 95-4115863
Project Angel Food prepares and delivers healthy meals to feed people impacted by serious illness, bringing comfort and hope every day.
Great
This charity's score is 96%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 85% Accountability & Finance, 10% Leadership & Adaptability, 5% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Date Published | Form 990 FYE | Overall Score | Overall Rating |
Rating Version: 2.1 | |||
10/1/2021 | 2020 | 95.50 | |
5/1/2020 | 2019 | 93.81 | |
11/1/2019 | 2018 | 85.20 | |
10/1/2019 | 2018 | 85.04 | |
This organization received multiple star ratings within this fiscal year, due to an update to its Accountability and Transparency data and/or the receipt of an amended Form 990. | |||
9/1/2018 | 2017 | 81.20 | |
11/1/2017 | 2016 | 81.00 | |
4/1/2017 | 2015 | 81.15 | |
10/1/2016 | 2015 | 80.96 | |
6/1/2016 | 2014 | 80.64 | |
Rating Version: 2.0 | |||
11/1/2015 | 2014 | 80.33 | |
11/1/2014 | 2013 | 80.38 | |
12/1/2013 | 2012 | 79.98 | |
11/6/2012 | 2011 | 78.60 | |
9/20/2011 | 2010 | 81.13 | |
Rating Version: 1.0 | |||
11/1/2010 | 2009 | 82.22 | |
9/1/2009 | 2008 | 79.20 | |
7/1/2008 | 2007 | 81.76 | |
7/1/2007 | 2006 | 76.58 | |
7/1/2006 | 2005 | 74.98 | |
3/1/2005 | 2004 | 56.62 | |
3/1/2004 | 2003 | 54.06 | |
11/1/2003 | 2002 | 65.27 | |
10/15/2002 | 2001 | 65.15 |
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Project Angel Food is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Project Angel Food has earned a 96% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2020, which is the most recent Form 990 currently available to us.
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Charity Navigator looks to confirm on the Form 990 that the organization has these governance practices in place.
Sources Include: IRS Form 990
Independent Voting Board Members ... (More) The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters. Our analysts check the Form 990 to determine if the independent Board members are a voting majority and also at least five in number. (Less) | |
No Material Diversion of Assets ... (More) A diversion of assets – any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft – can seriously call into question a charity's financial integrity. We check the charity's last two Forms 990 to see if the charity has reported any diversion of assets. If the charity does report a diversion, then we check to see if it complied with the Form 990 instructions by describing what happened and its corrective action. This metric will be assigned to one of the following categories:
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Audited Financials Prepared by Independent Accountant ... (More) Audited financial statements provide important information about financial accountability and accuracy. They should be prepared by an independent accountant with oversight from an audit committee. (It is not necessary that the audit committee be a separate committee. Often at smaller charities, it falls within the responsibilities of the finance committee or the executive committee.) The committee provides an important oversight layer between the management of the organization, which is responsible for the financial information reported, and the independent accountant, who reviews the financials and issues an opinion based on its findings. We check the charity's Form 990 reporting to see if it meets this criteria.
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Does Not Provide Loan(s) to or Receive Loan(s) From Related Parties ... (More) Making loans to related parties such as key officers, staff, or Board members, is not standard practice in the sector as it may divert the charity's funds away from its charitable mission and can lead to real and perceived conflict-of-interest problems. This practice is discouraged by sector trade groups which point to the Sarbanes-Oxley Act when they call for charities to refrain from making loans to directors and executives. And the IRS is concerned enough with the practice that it requires charities to disclose on their Form 990 any loans to or from current and former officers, directors, trustees, key employees, and other "disqualified persons." Furthermore, some state laws go so far as to prohibit loans to board members and officers. And although employees and trustees are permitted to make loans to charities, this practice can also result in real and/or perceived conflict of interest problems for the charity. Furthermore, it is problematic because it is an indicator that the organization is not financially secure. (Less) | |
Documents Board Meeting Minutes ... (More) An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference. Charities are not required to make their Board meeting minutes available to the public. As such, we are not able to review and critique their minutes. For this performance metric, we are checking to see if the charity reports on its Form 990 that it does keep those minutes. In the future, we will also track and rate whether or not a charity keeps minutes for its committee meetings. (Less) | |
Distributes 990 to Board Before Filing ... (More) Providing copies of the Form to the governing body in advance of filing is considered a best practice, as it allows for thorough review by the individuals charged with overseeing the organization. The Form 990 asks the charity to disclose whether or not it has followed this best practice. If the charity has not distributed its Form 990 to the board before filing, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
Does not Compensate Board Members ... (More) The IRS requires that any compensation paid to members of the charity's governing body be listed on the Form 990. Furthermore, all members of the governing body need to be listed whether or not they are compensated. It is not unusual for some members of the board to have compensation listed. The executive director of the organization frequently has a seat on the board, for instance, and is compensated for being a full time staff member. However, it is rare for a charity to compensate individuals only for serving on its Board of Directors. Although this sort of board compensation is not illegal, it is not considered a best practice. (Less) |
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization has these policies in place.
Sources Include: IRS Form 990 and organization's website
Conflict of Interest ... (More) Such a policy protects the organization, and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer or director of the organization. Charities are not required to share their conflict of interest policies with the public. Although we can not evaluate the substance of its policy, we can tell you if the charity has one in place based on the information it reports on its Form 990. If the charity does not have a Conflict of Interest policy, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
Whistleblower ... (More) This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report any financial mismanagement. Here we are reporting on the existence of a policy as reported by the charity on its Form 990. (Less) | |
Records Retention and Destruction ... (More) Such a policy establishes guidelines for handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promotes data integrity. Here we are reporting on the existence of a policy as reported by the charity on its Form 990. If the charity does not have a Records Retention and Destruction Policy, then we deduct 4 points from its Accountability and Transparency score. (Less) | |
CEO Compensation Process ... (More) This process indicates that the organization has a documented policy that it follows year after year. The policy should indicate that an objective and independent review process of the CEO's compensation has been conducted which includes benchmarking against comparable organizations. We check to be sure that the charity has reported on its Form 990 its process for determining its CEO pay. (Less) | |
Donor Privacy ... (More) Donors can be reluctant to contribute to a charity when their name, address, or other basic information may become part of donor lists that are exchanged or sold, resulting in an influx of charitable solicitations from other organizations. Our analysts check the charity's website to see if the organization has a donor privacy policy in place and what it does and does not cover. Privacy policies are assigned to one of the following categories:
The privacy policy must be specific to donor information. A general website policy which references "visitor" or "user" personal information will not suffice. A policy that refers to donor information collected on the website is also not sufficient as the policy must be comprehensive and applicable to both online and offline donors. The existence of a privacy policy of any type does not prohibit the charity itself from contacting the donor for informational, educational, or solicitation purposes. (Less) |
Charity Navigator looks to confirm on the Form 990, or for some metrics on the charity's website, that the organization makes this information easily accessible.
Sources Include: IRS Form 990 and organization's website
CEO Salary Listed on 990 ... (More) Charities are required to list their CEO's name and compensation on the Form 990. Our analysts check to be sure that the charities complied with the Form 990 instructions and included this information in their filing. (Less) | |
Board of Directors Listed on Website ... (More) Our analysts check to see if the charity lists Board members on its website. Publishing this information enables donors and other stakeholders to ascertain the make up of the charity's governing body. This enables stakeholders to report concerns to the Board. Charity Navigator does not cross-check the Board members listed on the website with that reported on the Form 990, because the latter often isn't available until more than a year after the charity's fiscal year ends. In that time, the charity's Board members may have changed, and the charity typically reflects those more recent changes on the website. (Less) | |
Key Staff Listed on Website ... (More) It is important for donors and other stakeholders to know who runs the organization day-to-day. Charity Navigator does not cross-check the leadership listed on the website with that reported on the Form 990 because the latter often isn't available until more than a year after the charity's fiscal year ends. In that time, the charity's leadership may have changed and the charity typically reflects those more recent changes on the website. In other words, since the Form 990 isn't especially timely, it can not be used to verify the leadership information published on the charity's site. (Less) | |
Audited Financial Statements Listed on Website ... (More) We check the charity's website to see if it has published its audited financial statements for the fiscal year represented by the most recently filed IRS Form 990. It is important for donors to have easy access to this financial report to help determine if the organization is managing its financial resources well. We currently rate charities on whether or not they publish their audit on their website. (Less) | |
Form 990 Available on Website ... (More) We check the charity's website to see if it has published its most recently filed IRS Form 990 (a direct link to the charity's 990 on an external site is sufficient). It is important for donors to have easy access to this financial report to help determine if the organization is managing its financial resources well. (Less) |
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990).
Part of our goal in rating the financial performance of charities is to help donors assess the financial capacity and sustainability of a charity. As do organizations in other sectors, charities must be mindful of their management of total liabilites in relation to their total assets. This ratio is an indicator of an organization’s solvency and or long term sustainability. Dividing a charity's total liabilities by its total assets yields this percentage.
Source: IRS Form 990
Determines how long a charity could sustain its level of spending using its net available assets, or working capital, as reported on its most recently filed Form 990. We include in a charity's working capital unrestricted and temporarily restricted net assets, and exclude permanently restricted net assets. Dividing these net available assets in the most recent year by a charity's average total expenses, yields the working capital ratio. We calculate the charity's average total expenses over its three most recent fiscal years.
Source: IRS Form 990
The amount spent to raise $1 in charitable contributions. To calculate a charity's fundraising efficiency, we divide its average fundraising expenses by the average total contributions it receives. We calculate the charity's average expenses and average contributions over its three most recent fiscal years.
Source: IRS Form 990
As reported by charities on their IRS Form 990, this measure reflects what percent of its total budget a charity spends on overhead, administrative staff and associated costs, and organizational meetings. Dividing a charity's average administrative expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
This measure reflects what a charity spends to raise money. Fundraising expenses can include campaign printing, publicity, mailing, and staffing and costs incurred in soliciting donations, memberships, and grants. Dividing a charity's average fundraising expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s).
This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver. Dividing a charity's average program expenses by its average total functional expenses yields this percentage. We calculate the charity's average expenses over its three most recent fiscal years.
Source: IRS Form 990
Organizations that demonstrate consistent annual growth in program expenses are able to outpace inflation and thus sustain their programs year to year. These organizations also supply givers with greater confidence by maintaining broad public support for their programs. We compute the average annual growth of program expenses using the following formula: [(Yn/Y0)(1/n)]-1, where Y0 is a charity's program expenses in the first year of the interval analyzed, Yn is the charity's program expenses in the most recent year, and n is the interval of years passed between Y0 and Yn.
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are this organizations key compensated staff members as identified by our analysts. This compensation data includes salary, cash bonuses and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Richard Ayoub, Executive Director
$205,000 (3.13% of Total Expenses)
Current CEO and Board Chair can be found in the Leadership & Adaptability report below.
Source: IRS Form 990 (page 7), filing year 2020
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Boy Scouts, Girl Scouts, etc. (BMF activity code: 320)
Foundation Status:
Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes. 509(a)(2) (BMF foundation code: 16)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Project Angel Food) or EIN (954115863) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Project Angel Food reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Staffing
How COVID-19 impacted the organization's operations financially:
"No client will ever miss a meal" became our rallying cry that got us through even the most challenging days of COVID. Project Angel Food’s expenses rose 32%year-to-year. Adding staff to replace volunteers (8 new chefs, 9 gig workers as kitchen assistants, food packers, and drivers) cost an additional $60,000+ expense each month. We also purchased Personal Protection Equipment to keep our employees and clients safe; added facility filtration, plexiglass protections in work stations, to adapt to change to operate during this prolonged and turbulent pandemic. Revenue also increased as Project Angel Food supporters heard our urgent call and stepped up to keep our doors open, increase service, and reduce food insecurity for L.A.’s critically ill in the moment and into the future - no matter what. During this time we never lost sight of being responsible stewards of our funding, 86 cents of every dollar went directly to our meal delivery program, and improvement from the previous year.
How COVID-19 impacted the organization's delivery of programs:
Project Angel Food provided Medically Tailored Meals to critically ill men, women and children. Designated an essential service by the City of Los Angeles early in the pandemic, Project Angel Food's client intake skyrocketed from 75 new enrollments per month pre-pandemic; to at times over 200 per month. We grew from delivering to 1,500 people per day pre-pandemic; to 2,400 people per day currently. In addition to our Medically Tailored Meals and Nutritional Counseling, we moved swiftly to ensure all clients had essentials needed to protect them from COVID-19 including: 3 weeks of shelf stable meals, extra frozen meals, masks, gloves, hand sanitizer, toilet paper, and greeting cards to combat isolation. We added drivers, and purchased additional refrigerated delivery vans. To reach clients in all 4,700 square miles of L.A. county, we added delivery routes from 37 in early 2020, to 52 today.
How this organization adapted to changing conditions caused by COVID-19:
As previously stated, we suspended our Project Angel Food kitchen volunteeer program in the kitchen for the first time in our 31 year history. Without the 4,700 volunteers in the kitchen, we pivoted by hiring staff to fill the void. Not only did this allow us to continue our meal delivery program uninterrupted, it also provided employment for chefs and gig workers in Los Angeles who would otherwise be unemployed. Project Angel Food went nine months of the pandemic, without one single case of COVID because of our stringent mitigation efforts. With surge of COVID during the winter of 2020, and early 2021, we found we were not immune to loss. One of our beloved chefs died of COVID in January. We pushed to get our staff vaccinated in the early wave of availability for essential workers.
Innovations the organization intends to continue permanently after the pandemic:
We recognize that the record number of clients served because of the COVID pandemic is our new normal. We are now focused on longterm sustainability in providing quality Medically Tailored Meals, personal connection, and increased health and mental wellbeing outcomes for the critically ill of Los Angeles. We have reintroduced volunteers into our meal production process, which is part of our legacy, but are limiting that number as we continue to be vigilant with COVID safety protocols, and find that the professional chefs allow us to produce a quality product more cost effectively. Love and compassion continue to drive our mission, fiscal responsibility allows us to reach more people in need and improve and save lives. Additionally, our Telephone Angels program, which was created to help clients feel less isolated and alone during the pandemic has worked. 90% of participate in the program report they they feel less depressed and more hopeful about life. This program will continue.
Not Currently Scored
Project Angel Food cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Learn More
Project Angel Food reported its largest program on its FY 2020 Form 990 as:
Spent in most recent FY
Percent of program expenses
Delivering Meals to the Sick
Project Angel Food has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
100% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Paper surveys, Case management notes, Community meetings or town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email, Other means
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
The people we serve, Our staff, Our board, Our funders, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
Philosophically, we operate in service of our critically ill clients; so their voices have always been honored, respected, and sought after in our process. That being said, our serves are free of charge and some clients are reluctant to give feedback because they don't want to 'rock the boat' or seem ungrateful. This is why one-on-one interactions with our drivers and volunteers; anonymous surveys, consultation with nutritionists, and warm "just because' check in calls from our client services team allow conversations to take place that do bring forth feedback that help us improve our meals and our policies.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from our clients, It is difficult to identify actionable feedback
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
We take a holistic approach to our clients wellbeing, so we are constantly integrating the feedback they provide into our services. During COVID we noticed clients were concerned about essentials and a possible service disruption, we responded with 3 weeks of shelf stable meals, PPE, hand sanitizer, and toilet paper. Also, because of COVID, they were feeling isolated and alone so we formed Telephone Angels, a volunteer-client buddy system to stave off feelings of loneliness. With a large hispanic client base, we translated all of our onboarding materials and nutritional guides into English and Spanish, hired more Spanish speaking nutritionists, client service reps, and even increase our Latin-inspired dishes from 17% to 30% to reflect the client culture.
This organization has not provided information regarding the Equity Practices it is presently implementing. As such, the organization has not earned a score on this metric. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Project Angel Food has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
PROJECT ANGEL FOOD PREPARES AND DELIVERS HEALTHY MEALS TO FEED PEOPLE IMPACTED BY SERIOUS ILLNESS, BRINGING COMFORT AND HOPE EVERY DAY.
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Project Angel Food is committed to ensuring that critically ill men, women, and children never go without a meal. We are committed to improving health outcomes for all in need through a program of Medically Tailored Meals (MTM), recognizing that Food Is Medicine. Our Medically Tailored Meals program is an intervention to illness with data-driven research guiding our meal planning and preparation with a focus on healing. Our Client Services and Nutrition Services teams interact with critically ill men, women, and children for counseling, education, and crafting individual wellness plans. In addition, we always keep compassion as our key ingredient, mitigating isolation, loneliness, and depression often face by individuals living with compromised health. Project Angel Food is committed to ending food insecurity and inequity for all people regardless of age, race, gender, or religion keeping true to our motto: For LIFE. For LOVE. For as long as it takes.
Source: Nonprofit submitted responses
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Project Angel Food sees the need to deliver medically tailored meals to critically ill people growing in post-COVID world. Therefore, we are reworking existing operations to meet the demand.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Two: Project Angel Food's Medically Tailored Meal program is improving health outcomes of critically ill people; we are implementing new technologies to more precisely track client needs and meal delivery.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Three: 74% of Project Angel Food's clients are people of color. We continue to reach marginalized communities to ensure that all people have access Project Angel Food lifesaving meal delivery program.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
The nonprofit provides evidence of investment in leadership development
In 2021, Project Angel Food added the newly created position of Associate Director of Human Resources to support the organization's leadership and staff. Beginning in September of 2021, all managers, associate directors, and directors participate in monthly leadership training sessions. Managers and Associate Directors have participated in the American Express Leadership Academy; directors and associate directors participate regularly in the Annenberg Foundation, Annenberg Alchemy Leadership program.
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Policy Advocacy
Project Angel Food is a leading member of the Food Is Medicine Coalition, a nationwide network of like-minded organizations that collaborate on best practices, research, and policy. We work directly with 200 community organizations serving diverse constituencies. Through these efforts, Project Angel Food offers services, internships, and trainings for women's groups, HIV/AIDS organizations, churches, senior groups, etc. Project Angel Food is the sponsor of the Native American Diabetes Project, a two-year study of how Medically Tailored Meals, combined with culturally specific counseling, improve health outcomes and mental wellbeing. Project Angel Food presents often at conferences, including multiple panels at The Food Is Medicine Coalition Conferences in 2020 & 2021. Project Angel Food has a robust social media presence and traditional media imprint, hosting an annual telethon, and regularly being featured on local news and national television shows.
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
In the darkest hours, the human spirit has the opportunity to shine the brightest. In early 2020, the world came to a crashing halt due to COVID-19. Project Angel Food had a choice - bend to fear or lead with love. We chose love. To rise to the challenge, we worked around the clock and reinvented ourselves and our operations to meet the mounting demand for our life-saving meals for those with the virus or the critically ill, most at risk of contracting it. We added thousands of clients and prepared and delivered meals in record numbers, making it our mantra that no client would ever miss a meal. We kept that promise and doors open with angel supporters who lifted us up on their wings so we could fly. Through miracles big and small, our mission of serving with dignity and love shines brightly as a beacon of hope during COVID and beyond. To create a COVID bubble in the Kitchen, we reduced the number of people allowed in and out of the building. We pivoted and transformed from an 80% VOLUNTEER-driven workforce to one that was 100% STAFF-driven. With a lean and efficient team of chefs and gig workers from LA area restaurants who had been laid off due to the pandemic – we served our clients and the community by cutting unemployment. We added eight new chefs and nine new gig positions: kitchen assistants to prepare meals, dispatch employees to pack and drivers to deliver. Project Angel Food grew from serving 1,500 people per day in Feb. 2020, to 2,400 people in 2021. In 2021 Project Angel Food prepared and delivered over one million meals. COVID exposed the inequities within the healthcare system as people of color and those living at or below the poverty level were hit hardest. Project Angel Food was there to pick up the pieces; delivering Medically Tailored Meals at no cost to all qualified critically ill Angelenos. The record numbers of people Project Angel Food served during the pandemic is our new normal. For LIFE. For Love. For as long as it takes...
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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