Disable all preview features
Sign in or Register  |     0 Donation(s), $0 total

Human Services : Social Services

Operation Homefront

Building strong, stable, and secure military families.

97.87

1355 Central Parkway, S. Suite 100
San Antonio, TX 78232
tel: (800) 722-6098   Web Site
EIN: 32-0033325

Board Leadership
Catherine Blades
Chairman

CEO
John I. Pray, Jr.
President and CEO

  Score
(out of 100)
Rating
Overall Score & Rating 97.87
  Financial 100.00
  Accountability & Transparency 97.00
This rating was published 07/01/2016 and includes data from FY2014, the most recent 990 received at that time.

Learn more about how we calculate the overall score and rating.

Financial

100.00

Accountability & Transparency

97.00

This rating was published 07/01/2016 and includes data from FY2014, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity’s total expenses spent on the programs
and services it delivers)
93.4%
  Administrative Expenses 3.0%
  Fundraising Expenses 3.5%
  Fundraising Efficiency $0.02
  Working Capital Ratio (years) 1.02
  Program Expenses Growth 29.8%
  Liabilities to Assets 4.6%
All data for Financial Performance Metrics calculations was provided by Operation Homefront on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Operation Homefront on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
Operation Homefront (TX) 97.87
USA Cares (KY) 86.72
Veterans of Foreign Wars Foundation (MO) 87.47
Liberty USO (PA) 86.39
Our Military Kids (VA) 90.71

Compare These Charities (Highly Rated)

Most Viewed

Charity Name & State Overall Score Overall Rating
Operation Homefront (TX) 97.87
Wounded Warrior Project (FL) 82.10
DAV (Disabled American Veterans) Charitable Service Trust (KY) 98.23
Fisher House Foundation (MD) 99.37
Wounded Warriors Family Support (NE) 91.33

Compare These Charities (Most Viewed)

Operation Homefront builds strong, stable and secure military families so they can thrive in the communities they work so hard to protect. By connecting the American donor community (individuals, foundations and corporations) to our military families through robust array of valued and life-changing programs that address the specific short-term, critical assistance, long-term stability and recurring family support needs they experience, Operation Homefront is able to help military families overcome many of the challenges inherent in military life. The result: stronger, more stable and more secure military families.

REVENUE  
Contributions  
   Contributions, Gifts & Grants $61,458,965
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $0
   Related Organizations $0
   Government Grants $0
Total Contributions $61,458,965
   Program Service Revenue $0
Total Primary Revenue $61,458,965
   Other Revenue $746,396
TOTAL REVENUE $62,205,361
   
EXPENSES  
   Program Expenses $50,890,374
   Administrative Expenses $2,167,581
   Fundraising Expenses $2,038,730
TOTAL FUNCTIONAL EXPENSES $55,096,685
   
Payments to Affiliates $0
Excess (or Deficit) for the year $7,108,676
   
Net Assets $53,808,317

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Due to an error on this organization's Form 990, we are unable to display program information.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2014-12 07/01/2016 97.87
2014-12 06/01/2016 97.17
 
CN 2.0
2014-12 12/22/2015 96.34
2013-12 12/22/2014 96.36
2012-12 10/01/2013 96.11
2011-12 08/01/2012 96.06
2010-12 09/20/2011 95.18
 
CN 1.0
2009-12 02/01/2011 92.03
2008-12 12/01/2009 94.11
2007-12 11/01/2008 96.25
2006-12 08/01/2007 90.72

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 32-0033325
Name in IRS Master File OPERATION HOMEFRONT INC
NTEE Code S20
NTEE Classification Community, Neighborhood Development, Improvement (General)
NTEE Type Community Improvement, Capacity Building
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Central - the organization is a parent (group ruling) and is not a church or 501(c)(1) organization.
Group Name OPERATION HOMEFRONT INC
Ruling Date December, 2005
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2014
  • December, 2013
  • December, 2012
  • December, 2011
  • December, 2010

The data displayed in this profile is provided by the IRS for free in the form of Publication 78 and the Business Master File (BMF).

We invite you to share your opinions, thoughts, experiences, and stories about this charity here to help inform the decisions of other donors.  
Need more help getting started? Check out our FAQs.
 
This tool is not for questions about Charity Navigator, such as how we derived this charity’s rating. We will happily answer those questions if you contact us directly. Likewise, if you have questions for this charity, then we encourage you to contact the charity directly (we include the charity’s contact information in the upper left-hand corner of this page) since few charities regularly monitor this commenting tool.

Compensation % of Expenses Paid to Title
$181,095 0.32% Jim Knotts President, CEO

Operation Homefront builds strong, stable and secure military families so they can thrive in the communities they work so hard to protect. By connecting the American donor community (individuals, foundations and corporations) to our military families through robust array of valued and life-changing programs that address the specific short-term, critical assistance, long-term stability and recurring family support needs they experience, Operation Homefront is able to help military families overcome many of the challenges inherent in military life. The result: stronger, more stable and more secure military families.

Highly Rated

Charity Name & State Overall Score Overall Rating
Operation Homefront (TX) 97.87
USO of Illinois (IL) 92.03
Army Emergency Relief (VA) 95.96
USO of North Carolina (NC) 90.00
Air Warrior Courage Foundation (MD) 96.42

Compare These Charities (Highly Rated)

Most Viewed

Charity Name & State Overall Score Overall Rating
Operation Homefront (TX) 97.87
Wounded Warrior Project (FL) 82.10
DAV (Disabled American Veterans) Charitable Service Trust (KY) 98.23
Fisher House Foundation (MD) 99.37
Wounded Warriors Family Support (NE) 91.33

Compare These Charities (Most Viewed)

Operation Homefront is on Charity Navigator's Watchlist
Here's why:

 

On October 10, 2013, NBC News reported that "A founder of Operation Homefront... has been fired for allegedly falsifying the records of goods donated to struggling military families." It goes on to say that "Amy Palmer, formerly the organization's chief development officer, was terminated within the past three weeks after employees at the San Antonio-based nonprofit noted a $36,000 discrepancy in their records of contributed items available for delivery to current military members and ex-troops." The article quotes Jim Knotts, president and chief executive officer of Operation Homefront, explaining that  “due to several staff members following processes and procedures, Operation Homefront recently discovered a falsified acknowledgement letter regarding the receipt of approximately $36,000 in donated items. As a result of our investigation, we had clear grounds for termination. However, we are still determining the disposition of some of those donated items. While an investigation is ongoing, we have no indications that this situation involves any cash or other donated items. The letter originated with one staff member. In order to hold the person accountable for their actions, and consistent with Operation Homefront’s value to do the right thing, we terminated the employment of Amy Palmer.” 

For more information: U.S. News on NBCNews.com


On October 14, 2013, the Army Times reported that Amy Palmer "has filed a lawsuit alleging that charity officials fired her for refusing to sign off on and submit 'inaccurate and unlawful' reports to donors'." The article specifies that "Palmer alleges that beginning in July, she explained to the organization’s chief financial officer and others that several of the funding reports they were asking her to approve were inaccurate, included illegally and fraudulently coded funds, and violated terms of grant agreements. She said she refused to submit the reports, and on Sept. 17, she was fired, according to the lawsuit. She seeks damages of more than $200,000 but less than $1 million for injury to her reputation and mental anguish, and lost wages and benefits, among other things." The article quotes the charity's president & CEO, Jim Knotts, as saying "we believe the allegations to be without merit, and will defend the organization vigorously. In fact, given that we discovered this discrepancy internally, and took reasonable, appropriate, and swift corrective action, we feel we set the ethical standard for responsible nonprofits. This is exactly the kind of response people should expect from responsible nonprofits when a situation like this is discovered. Our mission to support our military and veteran families is too important to tolerate anything else." 

For more information: Army Times


Operation Homefront has posted A Letter To Our Supporters item on its web site, outlining steps that have been taken to address the issues that led to the posting of this Donor Advisory.

For more information: Operation Homefront


A December 19, 2013 Marine Corps Times story revealed that Amy Palmer has subsequently dropped her lawsuit against Operation Homefront.

For more information: Marine Times


About the CN Watchlist

Charity Navigator, as an impartial evaluator of publicly reported financial, accountability/transparency and results reporting information, takes no position on allegations made or issues raised by third parties, nor does Charity Navigator seek to confirm or verify the accuracy of allegations made or the merits of issues raised by third parties that may be referred to in the CN Watchlist. However, given that our primary obligation is to donors, Charity Navigator has determined that the nature of this/these issue(s) warrants highlighting the information available so that donors are aware of the issues in question which may be relevant to their decision whether to contribute to this organization. (See How we decide to add a charity to the CN Watchlist).

This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Operation Homefront
1355 Central Parkway, S.
Suite 100
San Antonio, TX 78232
tel: (800) 722-6098
fax: (210) 566-7544
EIN: 32-0033325

Visit Web Site

Board Leadership

Catherine Blades
Chairman

CEO

John I. Pray, Jr.
President and CEO


Give From Your Donor Advised Fund

Join Our Mailing List

Join over 400,000 other informed givers and get updates on charity ratings, new features, hot topics, and tips for donating.

Help & Support