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Health : Treatment and Prevention Services

Samaritans

You are not alone

three stars

87.89

41 West Street 4th Floor
Boston, MA 02111
tel: (617) 536-2460   Web Site
EIN: 04-2643466

Board Leadership
Mark Horgan
Chair

CEO
Steve Mongeau
Executive Director

 
 

This organization has shared information about their results and/or practices to help inform your giving. Click to view this data.

  Score
(out of 100) 		Rating
Overall Score & Rating 87.89 three stars
  Financial 82.88 three stars
  Accountability & Transparency 100.00 four stars
This rating was published 07/01/2019 and includes data from FY2018, the most recent 990 received at that time.
Why isn't this based on more recent data?

Samaritans' mission is to reduce the incidence of suicide by alleviating despair, isolation, distress and suicidal feelings among individuals in our community, 24 hours a day; to educate the public about suicide prevention; and to reduce the stigma associated with suicide. Through the signature practice of befriending, Samaritans listens to those struggling with suicide with compassion and without judgment, and equips others with the skills and knowledge to identify and support those at risk of suicide. Samaritans serves vulnerable people of all ages, from adolescents to older adults, throughout communities in Greater Boston, MetroWest, central MA and across the state.

Samaritans' mission is to reduce the incidence of suicide by alleviating despair, isolation, distress and suicidal feelings among individuals in our community, 24 hours a day; to educate the public about suicide prevention; and to reduce the stigma associated with suicide. Through the signature practice of befriending, Samaritans listens to those struggling with suicide with compassion and without judgment, and equips others with the skills and knowledge to identify and support those at risk of suicide. Samaritans serves vulnerable people of all ages, from adolescents to older adults, throughout communities in Greater Boston, MetroWest, central MA and across the state.

Impact Information

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GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Platinum Seal of Transparency for voluntarily and publicly sharing information about how they measure their progress and results.  Learn More about Impact Information.
Reported Results
Showing 3 of 5
Total in 2018
Number of students receiving information on suicide
8,171
Number of adults receiving information on suicide
9,425
Number of crisis calls answered
74,280
Number of crisis texts answered
6,092
Number of volunteers active in Crisis Services
324
This organization has earned a GuideStar's Platinum Seal of Transparency by voluntarily sharing the measures of progress and results they use to pursue their mission. Organizations earn Platinum Seals by selecting from a catalog of over 900 expert recognized metrics or by creating a new metric that best fits their work. This information is reported by the organization and displayed publicly on their GuideStar Nonprofit Profile. With over 1.6 million Nonprofit Profiles, 9 million annual visitors and over 200 data partners, GuideStar is the world's leading source of information about nonprofit organizations. A nonprofit itself, GuideStar is dedicated to providing better data for better decisions for a better world.
This impact information is current as of January 2020, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Learn more about how we calculate the overall score and rating.

Financial

three stars

82.88

Accountability & Transparency

four stars

100.00

This rating was published 07/01/2019 and includes data from FY2018, the most recent 990 received at that time.
Why isn't this based on more recent data?
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)		 75.6%
  Administrative Expenses 6.2%
  Fundraising Expenses 18.0%
  Fundraising Efficiency $0.19
  Working Capital Ratio (years) 0.63
  Program Expenses Growth 5.6%
  Liabilities to Assets 4.8%
All data for Financial Performance Metrics calculations was provided by Samaritans on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Samaritans on recent 990s filed with the IRS.
Information Provided on the Form 990  
  Independent Voting Board Members
  No Material diversion of assets
  Audited financials prepared by independent accountant
  Does Not Provide Loan(s) to or Receive Loan(s) From related parties
  Documents Board Meeting Minutes
  Provided copy of Form 990 to organization's governing body in advance of filing
  Conflict of Interest Policy
  Whistleblower Policy
  Records Retention and Destruction Policy
  CEO listed with salary
  Process for determining CEO compensation
  Board Listed / Board Members Not Compensated
Is the following information easily accessible on the charity's website?  
  Donor Privacy Policy
  Board Members Listed
  Audited Financials
  Form 990
  Key staff listed

Constituent Voice

Charity Navigator believes collecting feedback from the people an organization serves can make it more effective. That is why we're partnering with GuideStar by Candid to share Constituent Voice information with you. Here's how this organization is listening and learning from its constituents:
How is the organization collecting feedback?
SMS text surveys, Electronic surveys (by email, tablet, etc), Paper surveys, Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
Our staff, Our board, Our funders
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently
Describe a recent change in your organization that resulted from feedback.
The Community Education & Outreach team collects feedback after each workshop through an anonymous survey Based on this feedback and conversations during the workshops, the CEO team saw the need for a conversation guide to help support participants use the skills they had acquired Working with Samaritans Communications Manager, a useful one page hand out was created to share during workshops and is now one of the most request flyers
This Constituent Voice information is provided to us by Candid. At this time, Constituent Voice information published on this organization's page has no effect on its rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Samaritans (MA) 87.89 three stars
Mission of Mercy (PA) 96.66 four stars
Siloam Health (TN) 86.96 three stars
Santa Barbara Neighborhood Clinics (CA) 91.45 four stars
The Children's Clinic, Serving Children and Their Families (CA) 91.32 four stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $1,832,621
   Federated Campaigns $16,591
   Membership Dues $0
   Fundraising Events $463,711
   Related Organizations $0
   Government Grants $0
Total Contributions $2,312,923
   Program Service Revenue $609,550
Total Primary Revenue $2,922,473
   Other Revenue $20,810
TOTAL REVENUE $2,943,283
   
EXPENSES  
   Program Expenses $1,616,561
   Administrative Expenses $129,002
   Fundraising Expenses $384,250
TOTAL FUNCTIONAL EXPENSES $2,129,813
   
Payments to Affiliates $0
Excess (or Deficit) for the year $813,470
   
Net Assets $1,274,524

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Crisis Services $924,448 57.2%
Grief Support Services $387,518 24.0%
Outreach & Education $304,595 18.8%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-06 07/01/2019 87.89 three stars
2017-06 11/01/2018 82.85 three stars
2016-06 07/01/2017 84.16 three stars
2015-06 08/01/2016 80.82 three stars
2014-06 06/01/2016 80.21 three stars
 
CN 2.0
2014-06 02/01/2016 87.72 three stars
2014-06 10/01/2015 85.46 three stars
2013-06 12/22/2014 86.08 three stars
2012-06 10/01/2013 80.78 three stars
2011-06 09/01/2013 79.47 two stars
2011-06 11/06/2012 78.72 two stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 04-2643466
Name in IRS Master File SAMARITANS INC
NTEE Code F41
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (994) Described in section 170(b)1)(a)(vi) of the Code
(158) Rescue and emergency service
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date July, 1978
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)		 (Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$136,733 6.41% Stephen Mongeau Executive Director

Highly Rated

Charity Name & State Overall Score Overall Rating
Samaritans (MA) 87.89 three stars
Westminster Free Clinic (CA) 90.47 four stars
Greenville Free Medical Clinic (SC) 89.43 three stars
Circle Health Services (OH) 88.77 three stars
Infant Welfare Society of Chicago (IL) 90.01 four stars

Compare These Charities (Highly Rated)

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Constituent Voice

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Samaritans
41 West Street
4th Floor
Boston, MA 02111
tel: (617) 536-2460
fax: (617) 247-0207
EIN: 04-2643466

Visit Web Site

Board Leadership

Mark Horgan
Chair

CEO

Steve Mongeau
Executive Director

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