Disable all preview features

Health : Treatment and Prevention Services

Samaritans

You are not alone

three stars

89.73

41 West Street 4th Floor
Boston, MA 02111
tel: (617) 536-2460   Web Site
EIN: 04-2643466

Board Leadership
Mark Horgan
Chair

CEO
Kathy Marchi
Chief Executive Officer and President

  Score
(out of 100)
Rating
Overall Score & Rating 89.73 three stars
  Financial 85.48 three stars
  Accountability & Transparency 100.00 four stars
This rating was published 10/01/2020 and includes data from FY2019, the most recent 990 received at that time.

Samaritans' mission is to reduce the incidence of suicide by alleviating despair, isolation, distress and suicidal feelings among individuals in our community, 24 hours a day; to educate the public about suicide prevention; and to reduce the stigma associated with suicide. Through the signature practice of befriending, Samaritans listens to those struggling with suicide with compassion and without judgment, and equips others with the skills and knowledge to identify and support those at risk of suicide. Samaritans serves vulnerable people of all ages, from adolescents to older adults, throughout communities in Greater Boston, MetroWest, central MA and across the state.

Samaritans' mission is to reduce the incidence of suicide by alleviating despair, isolation, distress and suicidal feelings among individuals in our community, 24 hours a day; to educate the public about suicide prevention; and to reduce the stigma associated with suicide. Through the signature practice of befriending, Samaritans listens to those struggling with suicide with compassion and without judgment, and equips others with the skills and knowledge to identify and support those at risk of suicide. Samaritans serves vulnerable people of all ages, from adolescents to older adults, throughout communities in Greater Boston, MetroWest, central MA and across the state.

Financial

three stars

85.48

Accountability & Transparency

four stars

100.00

This rating was published 10/01/2020 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
75.5%
  Administrative Expenses 6.2%
  Fundraising Expenses 18.2%
  Fundraising Efficiency $0.17
  Working Capital Ratio (years) 1.02
  Program Expenses Growth 5.7%
  Liabilities to Assets 3.7%
All data for Financial Performance Metrics calculations was provided by Samaritans on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Samaritans on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
SMS text surveys, Electronic surveys (by email, tablet, etc), Paper surveys, Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
Our staff, Our board, Our funders
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently
Describe a recent change in your organization that resulted from feedback.
The Community Education & Outreach team collects feedback after each workshop through an anonymous survey Based on this feedback and conversations during the workshops, the CEO team saw the need for a conversation guide to help support participants use the skills they had acquired Working with Samaritans Communications Manager, a useful one page hand out was created to share during workshops and is now one of the most request flyers
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Samaritans (MA) 89.73 three stars
Infant Welfare Society of Chicago (IL) 88.76 three stars
Greenville Free Medical Clinic (SC) 91.93 four stars
Family Health Partnership Clinic (IL) 88.60 three stars
Arthur Ashe Institute for Urban Health (NY) 90.56 four stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $1,834,243
   Federated Campaigns $15,000
   Membership Dues $0
   Fundraising Events $641,696
   Related Organizations $0
   Government Grants $0
Total Contributions $2,490,939
   Program Service Revenue $600,449
Total Primary Revenue $3,091,388
   Other Revenue $54,241
TOTAL REVENUE $3,145,629
   
EXPENSES  
   Program Expenses $1,690,183
   Administrative Expenses $141,240
   Fundraising Expenses $418,716
TOTAL FUNCTIONAL EXPENSES $2,250,139
   
Payments to Affiliates $0
Excess (or Deficit) for the year $895,490
   
Net Assets $2,170,014

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Crisis Services $983,576 58.2%
Grief Support Services $371,374 22.0%
Outreach & Education $335,233 19.8%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-06 10/01/2020 89.73 three stars
2018-06 07/01/2019 87.89 three stars
2017-06 11/01/2018 82.85 three stars
2016-06 07/01/2017 84.16 three stars
2015-06 08/01/2016 80.82 three stars
2014-06 06/01/2016 80.21 three stars
 
CN 2.0
2014-06 02/01/2016 87.72 three stars
2014-06 10/01/2015 85.46 three stars
2013-06 12/22/2014 86.08 three stars
2012-06 10/01/2013 80.78 three stars
2011-06 09/01/2013 79.47 two stars
2011-06 11/06/2012 78.72 two stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 04-2643466
Name in IRS Master File SAMARITANS INC
NTEE Code F41
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (994) Described in section 170(b)1)(a)(vi) of the Code
(158) Rescue and emergency service
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date July, 1978
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$148,534 6.60% Stephen Mongeau Executive Director

Highly Rated

Charity Name & State Overall Score Overall Rating
Samaritans (MA) 89.73 three stars
Bradley Free Clinic of Roanoke Valley (VA) 90.10 four stars
Western Tidewater Free Clinic (VA) 85.38 three stars
Shriners Hospitals for Children (FL) 95.23 four stars
Health Brigade (VA) 87.78 three stars

Compare These Charities (Highly Rated)

This charity has an official representative registered with Charity Navigator.

Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Samaritans
41 West Street
4th Floor
Boston, MA 02111
tel: (617) 536-2460
fax: (617) 247-0207
EIN: 04-2643466

Visit Web Site

Board Leadership

Mark Horgan
Chair

CEO

Kathy Marchi
Chief Executive Officer and President

Join Our Mailing List

Join over 400,000 other informed givers and get updates on charity ratings, new features, hot topics, and tips for donating.