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Human Services : Social Services

Meals on Wheels San Antonio

Nourishing Lives, Enabling Independence, Caring For Our Seniors

three stars

89.65

4306 North West Loop 410 San Antonio, TX 78229
tel: (210) 735-5115   Web Site
EIN: 74-1948646

Board Leadership
Steven Dean
Chair

CEO
Vinsen Faris
Chief Executive Officer

  Score
(out of 100)
Rating
Overall Score & Rating 89.65 three stars
  Financial 85.37 three stars
  Accountability & Transparency 100.00 four stars
This rating was published 06/01/2020 and includes data from FY2019, the most recent 990 received at that time.

Meals on Wheels San Antonio was founded in 1977. The organization provides services through two programs focused on nourishing lives, enabling independence and caring for the oldest residents in the community: Meals on Wheels and Grace Place Alzheimer's Activity Centers. Both programs enable the mission of providing services to seniors that allow them to age in place with dignity and independence. Meals are delivered to over 7,000 seniors and 140 seniors are served through Alzheimer's day centers, annually.
Meals on Wheels provides hot, healthy meals to homebound seniors unable to prepare a meal for themselves. Hundreds of dedicated volunteers travel across the city to deliver not only the hot meal but to also provide daily safety checks and opportunities for socialization.
Grace Place Alzheimer's Activity Centers provide services to seniors with Alzheimer's and other dementia-related diseases. Respite, on-going education, and support are provided to caregivers.

Meals on Wheels San Antonio was founded in 1977. The organization provides services through two programs focused on nourishing lives, enabling independence and caring for the oldest residents in the community: Meals on Wheels and Grace Place Alzheimer's Activity Centers. Both programs enable the mission of providing services to seniors that allow them to age in place with dignity and independence. Meals are delivered to over 7,000 seniors and 140 seniors are served through Alzheimer's day centers, annually.
Meals on Wheels provides hot, healthy meals to homebound seniors unable to prepare a meal for themselves. Hundreds of dedicated volunteers travel across the city to deliver not only the hot meal but to also provide daily safety checks and opportunities for socialization.
Grace Place Alzheimer's Activity Centers provide services to seniors with Alzheimer's and other dementia-related diseases. Respite, on-going education, and support are provided to caregivers.

Financial

three stars

85.37

Accountability & Transparency

four stars

100.00

This rating was published 06/01/2020 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
85.5%
  Administrative Expenses 5.8%
  Fundraising Expenses 8.5%
  Fundraising Efficiency $0.10
  Working Capital Ratio (years) 1.13
  Program Expenses Growth 0.4%
  Liabilities to Assets 7.3%
All data for Financial Performance Metrics calculations was provided by Meals on Wheels San Antonio on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Meals on Wheels San Antonio on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Paper surveys, Focus groups or interviews (by phone or in person)
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, Food satisfaction surveys
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently
Describe a recent change in your organization that resulted from feedback.
Clients suggested we include more protein in our breakfast meals We agreed and the menu was updated A critical component of the Meals on Wheels service is a safety check and a brief friendly visit We ask our clients if they feel less isolated being on the Meals on Wheels Program? We expect 95% of our clients to answer positively to the question Last year, we only achieved 81% so we re-trained drivers to spend a little more time with a client when it was appropriate We hope that outcomes improve over the next year
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Meals on Wheels San Antonio (TX) 89.65 three stars
Blessings in A Backpack (KY) 93.00 four stars
Martha's Kitchen (CA) 92.55 four stars
Meals on Wheels of Sheboygan County (WI) 91.51 four stars
Loaves & Fishes Family Kitchen (CA) 88.83 three stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $2,455,582
   Federated Campaigns $281,019
   Membership Dues $0
   Fundraising Events $118,993
   Related Organizations $0
   Government Grants $3,505,882
Total Contributions $6,361,476
   Program Service Revenue $972,295
Total Primary Revenue $7,333,771
   Other Revenue $104,356
TOTAL REVENUE $7,438,127
   
EXPENSES  
   Program Expenses $6,180,000
   Administrative Expenses $725,331
   Fundraising Expenses $899,585
TOTAL FUNCTIONAL EXPENSES $7,804,916
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-366,789
   
Net Assets $8,881,972

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Meals to Seniors $4,926,549 79.7%
Grace Place Alzheimer Activity Centers $1,253,451 20.3%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-06 06/01/2020 89.65 three stars
2018-06 08/01/2019 96.35 four stars
2018-06 06/01/2019 95.38 four stars
2017-06 06/01/2018 94.70 four stars
2016-06 08/01/2017 96.81 four stars
2015-06 06/01/2016 96.64 four stars
 
CN 2.0
2015-06 04/01/2016 91.71 four stars
2014-06 09/01/2015 92.27 four stars
2013-06 02/01/2014 93.06 four stars
2012-06 05/01/2013 94.17 four stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 74-1948646
Name in IRS Master File MEALS ON WHEELS SAN ANTONIO
NTEE Code [Not Provided by IRS]
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (575) Services for the aged (see also 153 ad 382)
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date April, 1979
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End June
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • June, 2018
  • June, 2017
  • June, 2016
  • June, 2015
  • June, 2014
Compensation % of Expenses Paid to Title
$122,633 1.57% Vinsen Faris CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
Meals on Wheels San Antonio (TX) 89.65 three stars
Second Helpings (IN) 93.04 four stars
Community Cooperative (FL) 91.45 four stars
Sacramento Loaves & Fishes (CA) 95.36 four stars
Arlington Food Assistance Center (VA) 86.34 three stars

Compare These Charities (Highly Rated)

This charity has an official representative registered with Charity Navigator.

Official Charity Response

Meals on Wheels San Antonio appreciates the opportunity to share additional information regarding our change in charity rating.  After being rated four stars for several years, our ranking dropped to three stars because of three ratio changes: fund efficiency, program growth, and liabilities to assets. The first and last of these were due to the organization entering a capital campaign and building project right at the end of fiscal year 2019.  Program growth declined for two main reasons - the implementation of FASB 2016-14 and the decision not to renew a federal contract for the Senior Companion Program. Below, please find a more detailed explanation of each of the scores impacting the agency rating. 

FUND EFFICIENCY

Our fundraising metric increased because our fundraising expenses were higher than prior years ($597,666 in FY18 to $899,585 in FY19 while revenues in part VIII of the 990 were largely flat, going from $6,186,592 in FY18 to $6,361,476). 

The fundraising ratio shifted because in FY19 the agency entered the planning phase for a capital campaign to construct a new commercial kitchen.  In particular, the organization engaged a marketing consultant. The total expenses of the capital campaign in FY19 were $123,549. In addition, because of the effort put into the capital campaign and the building project, significantly more staff time was allocated to administrative and fundraising costs than in prior years. Among the leadership team, over $120,000 more was allocated to fundraising which would have been program expense in prior years.  In addition, the development team hired a full-time grant writer in large part to support the capital campaign. All together, these costs represent over $280,000 of the increase in fundraising expenses between FY18 and FY19. 

The official capital campaign was launched by the Board of Trustees on June 24, 2019, just six days before the end of the fiscal year.  So, by the end of the fiscal year, there were only $97,000 of revenues that was recorded in FY19; the remainder of the capital campaign revenues have all been record in FY20. 

We feel that the FY19 fundraising number is distorted because significant campaign expenses were incurred in FY19, but the revenues they generated were by and large not recorded until FY20.  Without the campaign expenses and revenues, the FY19 ratio is quite consistent with prior years.  When the revenues and expenses are matched, the fundraising ratio improves because the capital campaign expenses have been more efficient than our operating fundraising efforts in generating support. 

LIABILITIES TO ASSETS

In addition, the capital campaign caused the change in the liabilities to assets ratio. In March 2019, the Board of Trustees authorized the purchase of 5.5 acres of land which will be the home of Meals on Wheels San Antonio's new commercial kitchen.  The board used existing reserves to purchase the land - in Part X, lines 10-11 of the 2019 990, fixed assets increased the investments decreased by the roughly $2 million purchase price. Having then spent internal resources, the Board authorized a line of credit to be utilized for additional preconstruction costs by the engineering and architectural firms hired to design the facility.  The balance on the line of credit was $250,000 as of June 30, 2019. Because of the success of the capital campaign so far, the credit balance will be $0 on the June 20, 2020 financial statements. 

PROGRAM GROWTH

There were two main factors that caused the decline in program spending from FY18 ($7,118,055) to FY19 ($6,180,000). In FY19, the agency implemented FASB Accounting Standard 2016-14, which provided greater clarity to the allocation of costs in the statement of functional expenses, both in the financial statements and on the 990. In previous years, the organization has used the methodology used in negotiating the unit rate for services with the agency that provides funding under the Older American's Act, which is Meals on Wheels San Antonio's largest single funding source and accepted by the auditors, as well as all other organization funders. The result of the reallocation of salaries based on 2016-14 resulted in nearly $377,000 increase in salaries assigned to administrative and fundraising expenses instead of program expenses.  With payroll taxes and benefits, the total transfer from programs to administration and fundraising was over $450,000. The standard did not require a restatement of prior years, so this implementation had a dramatic impact on the reporting while the actual size of the expense of the relevant staff were comparable from FY18 to FY19. 

In addition, at the end of FY18, Meals on Wheels San Antonio decided to terminate its contract with the Corporation for National and Community Service for the Senior Companion program. Management decided that the additional requirements imposed on volunteers and clients to be counted made the program less impactful to the clients and more difficult to manage. Instead, the Senior Companion program was replaced with the Friendly Visitor program, with a similar mission to reduce social isolation for homebound seniors but with a realistic volunteer commitment. In FY18, the Senior Companion program generated $280,969 of revenue on the Schedule of Expenditure of Federal Awards, and had total expenses of $464,223 for the year.  By reducing the overhead and compliance costs, in FY19 the organization was able to reduce program expenses to just under $50,000 while delivering companionship services in a way that maximizes volunteer and client engagement. 

 

Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Meals on Wheels San Antonio
4306 North West Loop 410
San Antonio, TX 78229
tel: (210) 735-5115
fax: (210) 735-5659
EIN: 74-1948646

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Board Leadership

Steven Dean
Chair

CEO

Vinsen Faris
Chief Executive Officer

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