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Human Services : Social Services

USA Cares, Inc.

Veteran & Family Support System

83.52

11760 Commonwealth Drive Louisville, KY 40299
tel: (800) 773-0387   Web Site
EIN: 05-0588761

Board Leadership
M. Andy Dytrych
Chairman, National Board of Directors

CEO
Trace Chesser
President, CEO

 
 
  Score
(out of 100)
Rating
Overall Score & Rating 83.52
  Financial 76.70
  Accountability & Transparency 100.00
This rating was published 04/01/2021 and includes data from FY2019, the most recent 990 received at that time.

USA Cares' mission is to provide post-9/11 military veterans, service members and their families with financial assistance and post-service skills training to create a foundation for long-term stability. Our services improve the quality of life for them and their families and reduce the potential risk factors that contribute to homelessness and veteran suicide.

USA Cares' mission is to provide post-9/11 military veterans, service members and their families with financial assistance and post-service skills training to create a foundation for long-term stability. Our services improve the quality of life for them and their families and reduce the potential risk factors that contribute to homelessness and veteran suicide.

Financial

76.70

Accountability & Transparency

100.00

This rating was published 04/01/2021 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
82.2%
  Administrative Expenses 5.9%
  Fundraising Expenses 11.7%
  Fundraising Efficiency $0.14
  Working Capital Ratio (years) 0.27
  Program Expenses Growth -5.6%
  Liabilities to Assets 9.3%
All data for Financial Performance Metrics calculations was provided by USA Cares, Inc. on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by USA Cares, Inc. on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Focus groups or interviews (by phone or in person), Case management notes
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don't have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from our clients, It is difficult to identify actionable feedback
Describe a recent change in your organization that resulted from feedback.
Note: This organization did not answer this question
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
USA Cares, Inc. (KY) 83.52
Operation Healing Forces (FL) 93.88
Project Healing Waters Fly Fishing, Inc. (MD) 92.56
Air Force Aid Society (VA) 92.76
Hope For The Warriors® (VA) 91.16

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $1,525,664
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $183,125
   Related Organizations $0
   Government Grants $0
Total Contributions $1,708,789
   Program Service Revenue $0
Total Primary Revenue $1,708,789
   Other Revenue $209,799
TOTAL REVENUE $1,918,588
   
EXPENSES  
   Program Expenses $1,680,131
   Administrative Expenses $125,939
   Fundraising Expenses $187,611
TOTAL FUNCTIONAL EXPENSES $1,993,681
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-75,093
   
Net Assets $698,884

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Housing Assistance Program $856,867 51.0%
Emergency Assistance Program $638,450 38.0%
Combat Injured Program $50,404 3.0%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-12 04/01/2021 83.52
2018-12 09/03/2019 88.98
2017-12 12/01/2018 83.25
2016-12 02/01/2018 83.68
2015-12 02/01/2017 82.68
2014-12 06/01/2016 86.72
 
CN 2.0
2014-12 11/01/2015 87.94
2013-12 11/01/2014 84.45
2013-12 10/01/2014 84.19
2012-06 06/01/2013 85.05
2011-06 03/01/2012 80.86
2010-06 10/01/2011 86.86

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 05-0588761
Name in IRS Master File USA CARES INC
NTEE Code P51
NTEE Classification Financial Counseling, Money Management
NTEE Type Human Services - Multipurpose and Other
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date February, 2004
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2018
  • December, 2017
  • December, 2016
  • December, 2015
  • December, 2014
Compensation % of Expenses Paid to Title
$67,751 3.39% Trace Chesser President

Highly Rated

Charity Name & State Overall Score Overall Rating
USA Cares, Inc. (KY) 83.52
National Veterans Foundation (CA) 92.59
Operation Homefront (TX) 89.18
Travis Manion Foundation (PA) 94.67
Fisher House Foundation (MD) 98.23

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This charity has an official representative registered with Charity Navigator.

Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

USA Cares, Inc.
11760 Commonwealth Drive
Louisville, KY 40299
tel: (800) 773-0387
fax: (502) 907-0503
EIN: 05-0588761

Visit Web Site

Board Leadership

M. Andy Dytrych
Chairman, National Board of Directors

CEO

Trace Chesser
President, CEO

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