Disable all preview features

Human Services : Social Services

USO

Proudly serving the men and women who serve our country

76.69

2111 Wilson Boulevard Suite 1200
Arlington, VA 22201
tel: (800) 876-7469   Web Site
EIN: 13-1610451

Board Leadership
General George Casey
Chairman

CEO
J.D. Crouch II
CEO & President

  Score
(out of 100)
Rating
Overall Score & Rating 76.69
  Financial 67.29
  Accountability & Transparency 96.00
This rating was published 06/01/2016 using data provided by the charity on a consolidated pro forma 990 which was verified against 990s received from the IRS.

Learn more about how we calculate the overall score and rating.

Financial

67.29

Accountability & Transparency

96.00

This rating was published 06/01/2016 and includes data from FY2014, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity’s total expenses spent on the programs
and services it delivers)
62.4%
  Administrative Expenses 12.2%
  Fundraising Expenses 25.3%
  Fundraising Efficiency $0.25
  Working Capital Ratio (years) 0.89
  Program Expenses Growth 1.8%
  Liabilities to Assets 7.5%
All data for Financial Performance Metrics calculations was provided by USO on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by USO on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
USO (VA) 76.69
Homes for Our Troops (MA) 92.92
EOD Warrior Foundation (FL) 89.47
CIA Officers Memorial Foundation (VA) 91.36
Operation Support Our Troops - America (IL) 91.16

Compare These Charities (Highly Rated)

The USO (United Service Organizations) is a congressionally chartered, nonprofit organization, and is not a part of the federal government. Since 1941, the USO mission has remained the same: to provide morale, welfare and recreation-type services to service members and their families. The USO currently operates more than 135 centers worldwide, including ten mobile canteens located in the continental United States and overseas. Overseas centers are located in Germany, Italy, the United Arab Emirates, Japan, Qatar, Korea, Iraq, Afghanistan, Guam, and Kuwait. Service members and their families visit USO centers more than 6.9 million times each year. Services include free Internet and e-mail access, libraries and reading rooms, housing assistance, family crisis counseling, support groups, game rooms and nursery facilities.

REVENUE  
Contributions  
   Contributions, Gifts & Grants $104,211,340
   Federated Campaigns $1,377,327
   Membership Dues $0
   Fundraising Events $2,448,288
   Related Organizations $0
   Government Grants $17,903,755
Total Contributions $125,940,710
   Program Service Revenue $4,951,699
Total Primary Revenue $130,892,409
   Other Revenue $13,272,566
TOTAL REVENUE $144,164,975
   
EXPENSES (Adjusted)  
   Program Expenses $78,071,961
   Administrative Expenses $16,507,843
   Fundraising Expenses $34,215,134
TOTAL FUNCTIONAL EXPENSES $128,794,938
   
Payments to Affiliates $0
Excess (or Deficit) for the year $15,370,037
   
Net Assets $139,409,602

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Center Operations $49,907,195 56.4%
Awareness and Outreach Programs $17,888,630 20.2%
Warrior and Family Programming $13,279,388 15.0%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2014-12 06/01/2016 76.69
 
CN 2.0
2014-12 11/01/2015 73.73
2013-12 12/22/2014 74.67
2012-12 11/01/2013 83.79
2011-12 07/01/2013 86.69
2010-12 02/01/2012 90.71

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 13-1610451
Name in IRS Master File UNITED SERVICE ORGANIZATIONS INC
NTEE Code W30
NTEE Classification Military, Veterans' Organizations
NTEE Type Public, Society Benefit - Multipurpose and Other
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (602) Gifts, grants, or loans to other organizations
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Central - the organization is a parent (group ruling) and is not a church or 501(c)(1) organization.
Group Name UNITED SERVICE ORGANIZATIONS INC
Ruling Date December, 1954
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2014
  • December, 2013
  • December, 2012
  • December, 2011
  • December, 2010

The data displayed in this profile is provided by the IRS for free in the form of Publication 78 and the Business Master File (BMF).

We invite you to share your opinions, thoughts, experiences, and stories about this charity here to help inform the decisions of other donors.  
Need more help getting started? Check out our FAQs.
 
This tool is not for questions about Charity Navigator, such as how we derived this charity’s rating. We will happily answer those questions if you contact us directly. Likewise, if you have questions for this charity, then we encourage you to contact the charity directly (we include the charity’s contact information in the upper left-hand corner of this page) since few charities regularly monitor this commenting tool.

Compensation % of Expenses Paid to Title
$213,619 0.16% JD Crouch II President, CEO
Other Salaries of Note
$45,483 0.03% Sloan D. Gibson Former President and CEO

The USO (United Service Organizations) is a congressionally chartered, nonprofit organization, and is not a part of the federal government. Since 1941, the USO mission has remained the same: to provide morale, welfare and recreation-type services to service members and their families. The USO currently operates more than 135 centers worldwide, including ten mobile canteens located in the continental United States and overseas. Overseas centers are located in Germany, Italy, the United Arab Emirates, Japan, Qatar, Korea, Iraq, Afghanistan, Guam, and Kuwait. Service members and their families visit USO centers more than 6.9 million times each year. Services include free Internet and e-mail access, libraries and reading rooms, housing assistance, family crisis counseling, support groups, game rooms and nursery facilities.

Highly Rated

Charity Name & State Overall Score Overall Rating
USO (VA) 76.69
Homes for Our Troops (MA) 92.92
Our Military Kids (VA) 90.71
New Directions for Veterans (CA) 89.32
Operation First Response (VA) 94.07

Compare These Charities (Highly Rated)

Are you the representative for this organization? If so, click here to access the application form. As an official representative you will have the ability to update some of the information on this page.

Note: This rating represents consolidated financial data for these organizations:

Charity Contact Info

USO
2111 Wilson Boulevard
Suite 1200
Arlington, VA 22201
tel: (800) 876-7469
fax: (703) 908-6402
EIN: 13-1610451

Mail donations to:
Department WS
P.O. Box 96860
Washington, DC 20090

Visit Web Site

Board Leadership

General George Casey
Chairman

CEO

J.D. Crouch II
CEO & President

Did You Know We’re a Charity Too?

Charity Navigator has a wonderful community of nearly 7 million givers. Together we’ve been able to:

  • Continually provide new and updated charity ratings
  • Increase charity transparency and awareness
  • Support the long-term missions of charities through our encouragement of informed giving

Whether you’re a first-time giver or a long-time user, we love having you in our community. Your gift of any size is appreciated!

Join Our Mailing List

Join over 400,000 other informed givers and get updates on charity ratings, new features, hot topics, and tips for donating.

Help & Support