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Human Services : Social Services

Crossroads of Michigan

A hand-up and the gift of hope

four stars

90.32

2424 West Grand Boulevard Detroit, MI 48208
tel: (313) 831-2787   Web Site
EIN: 38-2539852

Board Leadership
Ted Hagan
President

CEO
Nicole Watters-Harris
Executive Director

  Score
(out of 100)
Rating
Overall Score & Rating 90.32 four stars
  Financial 91.86 four stars
  Accountability & Transparency 89.00 three stars
This rating was published 04/01/2020 and includes data from FY2018, the most recent 990 received at that time.

Crossroads of Michigan is a social service outreach agency with two locations in Detroit. Founded in 1971, Crossroads exists to support the community at large by providing emergency assistance, advocacy, and counseling to anyone in need. Acting in partnership with many other agencies, parishes, hospitals, companies and organizations in the metro area, Crossroads offers assistance in the form of a hand-up. We work with our clients to meet their immediate needs and help them assess their situations to lessen the likelihood of future problems. Our efforts are funded by foundations, individuals, and friends who are committed to bringing hope to those living on the edge of despair.

Crossroads of Michigan is a social service outreach agency with two locations in Detroit. Founded in 1971, Crossroads exists to support the community at large by providing emergency assistance, advocacy, and counseling to anyone in need. Acting in partnership with many other agencies, parishes, hospitals, companies and organizations in the metro area, Crossroads offers assistance in the form of a hand-up. We work with our clients to meet their immediate needs and help them assess their situations to lessen the likelihood of future problems. Our efforts are funded by foundations, individuals, and friends who are committed to bringing hope to those living on the edge of despair.

Financial

four stars

91.86

Accountability & Transparency

three stars

89.00

This rating was published 04/01/2020 and includes data from FY2018, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
91.0%
  Administrative Expenses 8.5%
  Fundraising Expenses 0.4%
  Fundraising Efficiency < $0.01
  Working Capital Ratio (years) 1.40
  Program Expenses Growth 1.9%
  Liabilities to Assets 0.4%
All data for Financial Performance Metrics calculations was provided by Crossroads of Michigan on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Crossroads of Michigan on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners
What challenges does the organization face when collecting feedback?
Note: This organization did not select any of the multiple choice responses to this question
Describe a recent change in your organization that resulted from feedback.
Note: This organization did not answer this question
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Crossroads of Michigan (MI) 90.32 four stars
The New Path (OH) 88.79 three stars
Interfaith Caring Ministries (TX) 91.54 four stars
Two Ten Footwear Foundation (MA) 93.17 four stars
Sharing Connections (IL) 96.46 four stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $1,201,822
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $49,500
   Related Organizations $0
   Government Grants $15,096
Total Contributions $1,266,418
   Program Service Revenue $0
Total Primary Revenue $1,266,418
   Other Revenue $30,637
TOTAL REVENUE $1,297,055
   
EXPENSES  
   Program Expenses $1,202,470
   Administrative Expenses $106,350
   Fundraising Expenses $3,055
TOTAL FUNCTIONAL EXPENSES $1,311,875
   
Payments to Affiliates $0
Excess (or Deficit) for the year $-14,820
   
Net Assets $1,908,711

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Emergency Supplies and Services $637,350 53.0%
Life Skills Counseling $381,008 31.7%
Employment Agency and Job Readiness Program $21,901 1.8%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-12 04/01/2020 90.32 four stars
2017-12 04/01/2019 89.70 three stars
2016-12 04/01/2018 91.11 four stars
2015-12 03/01/2017 90.53 four stars
2014-12 06/01/2016 91.70 four stars
 
CN 2.0
2014-12 02/01/2016 86.99 three stars
2013-12 07/01/2015 87.95 three stars
2012-12 04/01/2014 92.16 four stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 38-2539852
Name in IRS Master File CROSSROADS OF MICHIGAN
NTEE Code [Not Provided by IRS]
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (566) Job training, counseling, or assistance
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date December, 1984
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2017
  • December, 2016
  • December, 2015
  • December, 2014
  • December, 2013
Compensation % of Expenses Paid to Title
$67,811 5.16% Mary Honsel Executive Director

Highly Rated

Charity Name & State Overall Score Overall Rating
Crossroads of Michigan (MI) 90.32 four stars
Interfaith Outreach & Community Partners (MN) 95.89 four stars
Daystar Life Center (FL) 94.13 four stars
Arm In Arm (NJ) 91.16 four stars
House of Hope (FL) 96.46 four stars

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Constituent Feedback

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Charity Contact Info

Crossroads of Michigan
2424 West Grand Boulevard
Detroit, MI 48208
tel: (313) 831-2787
EIN: 38-2539852

Visit Web Site

Board Leadership

Ted Hagan
President

CEO

Nicole Watters-Harris
Executive Director

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