X

Charity Navigator relies on donations from users like you.
Dear Readers: Did you know that Charity Navigator is a nonprofit too? We never charge users or nonprofits to use our site. We rely on donations from users like you. If everyone gave $5, we could keep it online and free for another year. Please help today.
Dear Readers: Did you know that Charity Navigator is a nonprofit too? We never charge users or nonprofits to use our site. We rely on donations from users like you. If everyone gave $5, we could keep it online and free for another year. Please help today.
Maybe later  |   I already donated
Disable all preview features

Human Services : Social Services

USO of Hampton Roads and Central Virginia

Your community. Your USO.

impact data icon

Impact Information is available from our partner, GuideStar

four stars

97.23

3 Ruckman Road Fort Monroe, VA 23651
tel: (757) 337-4447   Web Site
EIN: 54-1305517

Board Leadership
Charles J. Beers
Chair

CEO
Paula Moran
President, CEO

  Score
(out of 100)
Rating
Overall Score & Rating 97.23 four stars
  Financial 97.50 four stars
  Accountability & Transparency 97.00 four stars
This rating was published 03/01/2019 and includes data from FY2017, the most recent 990 received at that time.

It is the mission of the USO of Hampton Roads and Central Virginia to enhance the quality of life and public support for armed service members and their families. The USO of Hampton Roads and Central Virginia has eleven centers throughout Virginia. Each center is responsible for developing center activities and programs and works closely with the Administrative office to provide a wide variety of assistance and outreach to fit the needs of military members and their families. Some of these programs include: emergency lodging, mobile outreach, orientation, information and referral, special holiday programs, summer concerts, military appreciation days and Flightline canteens.

It is the mission of the USO of Hampton Roads and Central Virginia to enhance the quality of life and public support for armed service members and their families. The USO of Hampton Roads and Central Virginia has eleven centers throughout Virginia. Each center is responsible for developing center activities and programs and works closely with the Administrative office to provide a wide variety of assistance and outreach to fit the needs of military members and their families. Some of these programs include: emergency lodging, mobile outreach, orientation, information and referral, special holiday programs, summer concerts, military appreciation days and Flightline canteens.

Impact Information

GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Gold Seal of Transparency for voluntarily and publicly describing their goals, strategies, and accomplishments.  Learn More about Impact Information.
Charting Impact

What is your organization aiming to accomplish?

What are your strategies for making this happen?

What are your organization's capabilities for doing this?

How will your organization know if you are making progress?

What have and haven't you accomplished so far?

Is this Impact Information useful in your decision making?
There was a problem saving your response. Please try again.
Thank you for your feedback. If you wish to share more about this data you may do so below.
Your feedback has been recorded
There was a problem saving your response. Please try again.
This impact information is current as of March 2019, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Financial

four stars

97.50

Accountability & Transparency

four stars

97.00

This rating was published 03/01/2019 and includes data from FY2017, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
90.4%
  Administrative Expenses 6.7%
  Fundraising Expenses 2.8%
  Fundraising Efficiency $0.02
  Working Capital Ratio (years) 0.55
  Program Expenses Growth 12.4%
  Liabilities to Assets 0.5%
All data for Financial Performance Metrics calculations was provided by USO of Hampton Roads and Central Virginia on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by USO of Hampton Roads and Central Virginia on recent 990s filed with the IRS.

Highly Rated

Charity Name & State Overall Score Overall Rating
USO of Hampton Roads and Central Virginia (VA) 97.23 four stars
AdoptAPlatoon Soldier Support Effort (TX) 87.30 three stars
Move America Forward (CA) 87.25 three stars
Army Emergency Relief (VA) 93.98 four stars
Gary Sinise Foundation (CA) 100.00 four stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $2,208,714
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $0
   Related Organizations $0
   Government Grants $0
Total Contributions $2,208,714
   Program Service Revenue $0
Total Primary Revenue $2,208,714
   Other Revenue $68,747
TOTAL REVENUE $2,277,461
   
EXPENSES  
   Program Expenses $1,830,276
   Administrative Expenses $130,925
   Fundraising Expenses $52,464
TOTAL FUNCTIONAL EXPENSES $2,013,665
   
Payments to Affiliates $0
Excess (or Deficit) for the year $263,796
   
Net Assets $1,120,009

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Quality of Life $1,006,652 55.0%
Warrior and Family Care $603,991 33.0%
Family Outreach $219,633 12.0%

Ratings History
USO of Hampton Roads and Central Virginia has received 2 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2017-12 03/01/2019 97.23 four stars
2016-12 11/01/2017 94.28 four stars
2015-12 06/01/2017 89.02 three stars
2014-12 06/01/2016 87.74 three stars
 
CN 2.0
2013-12 08/01/2015 91.09 four stars
2012-12 04/01/2014 94.54 four stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 54-1305517
Name in IRS Master File UNITED SERVICE ORGANIZATIONS INC
NTEE Code [Not Provided by IRS]
NTEE Classification [Not Provided by IRS]
NTEE Type [Not Provided by IRS]
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (602) Gifts, grants, or loans to other organizations
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Subordinate - the organization is a subordinate in a group ruling.
Group Name UNITED SERVICE ORGANIZATIONS INC
Ruling Date December, 1954
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2016
  • December, 2015
  • December, 2014
  • December, 2013
  • December, 2012

The data displayed in this profile is provided by the IRS for free in the form of Publication 78 and the Business Master File (BMF).

Compensation % of Expenses Paid to Title
$102,003 5.06% Paula Moran President, CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
USO of Hampton Roads and Central Virginia (VA) 97.23 four stars
Semper Fi Fund (CA) 98.23 four stars
DAV (Disabled American Veterans) Charitable Service Trust (KY) 91.73 four stars
National Veterans Foundation (CA) 92.20 four stars
Homes For Our Troops (MA) 89.76 three stars

Compare These Charities (Highly Rated)

Are you the representative for this organization? If so, click here to access the application form. As an official representative you will have the ability to update some of the information on this page.

Charity Contact Info

USO of Hampton Roads and Central Virginia
3 Ruckman Road
Fort Monroe, VA 23651
tel: (757) 337-4447
EIN: 54-1305517

Mail donations to:
P.O.Box 8097
Norfolk, VA 23503

Visit Web Site

Board Leadership

Charles J. Beers
Chair

CEO

Paula Moran
President, CEO

Join Our Mailing List

Join over 400,000 other informed givers and get updates on charity ratings, new features, hot topics, and tips for donating.