Strategic goals • Influence attitudes, actions and behaviors regarding companion-animal and equine welfare through a proactive, ongoing, targeted communication, education and engagement strategy. • Build a network of organizations and resources throughout the state to provide access to companion-animal welfare programs and services delivered to a consistent, high standard of quality. • Address abuse and neglect in companion animals and equines and become a model for sheltering, training and rehoming equines. • Enhance the human-animal bond by providing comprehensive services and support that increase retention of pets and develop innovative solutions for the management of cats.

We are governed by a board of 17 volunteers. We strive to find a balance of business professionals and community leaders sensitive to our specific organizational needs and mission. Board members may serve two three-year terms. They must sit out at least one year before being elected back to a new three-year term. All of our board members contribute financially. We have 1,400 volunteers who donated 211,000 hours last fiscal year. They include our board of directors, as well as individuals who provide direct animal care and administrative support. We have programs for children ages 12 to 15, we welcome community service volunteers and student interns. We work to establish and build partnerships with other animal welfare and human service groups to address the needs of people and pets in the community.

New or improved programs that helped us achieve our goals: • As part of our ongoing efforts to reduce the number of cats on our streets and in shelters. The Dumb Friends League Solutions – Cat Spay/Neuter Clinic offers fully subsidized (free) spay/neuter surgeries and FVRCP and (age appropriate) rabies vaccinations for Colorado cats, anyone can bring a cat to the clinic for spay/neuter surgery, regardless of income. • Partner with shelters and rescues to place homeless pets where they have the best chance for adoption. When we have capacity after meeting the needs of Colorado dogs, we responsibly transfer dogs from organization in surrounding states that have limited resources. • Solutions - Veterinary Hospital provides low cost preventive care and services to the underserved community working toward our mission.

We evaluate the success of our programs and services through the action steps that support our five-year strategic plan. Included are: - Increase in the number of special-needs pets saved through veterinary and foster care, and enrichment, training and adoption programs - Increase in the number of spay/neuter surgeries on pets in underserved communities - Increase in collaborations with local and state law enforcement agencies to improve reporting of abuse and neglect of pets and horses. - Establishment of new partnerships to advocate for humane legislation Overall, we base our decisions on what is best for the animals in our care. We conduct adopter and donor satisfaction surveys. We evaluate our asset management, development strategies, strategic planning and operational functions.

• As part of our ongoing efforts to reduce the number of cats on our streets and in shelters. The Dumb Friends League Solutions – Cat Spay/Neuter Clinic offers fully subsidized (free) spay/neuter surgeries and FVRCP and (age appropriate) rabies vaccinations for Colorado cats, anyone can bring a cat to the clinic for spay/neuter surgery, regardless of income. • Partner with shelters and rescues to place homeless pets where they have the best chance for adoption. When we have capacity after meeting the needs of Colorado dogs, we responsibly transfer dogs from organization in surrounding states that have limited resources. • Solutions - Veterinary Hospital provides low cost preventive care and services to the underserved community working toward our mission to end pet homelessness and animal suffering. • In 2018 the Harmony Equine Center started accepting privately owned horses in need of training and rehoming.