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Human Services : Multipurpose Human Service Organizations

Points of Light

We bring the power of people where it's needed most.

two stars

73.83

600 Means Street Suite 210
Atlanta, GA 30318
tel: (404) 979-2900   Web Site
EIN: 65-0206641

Board Leadership
Neil Bush
Chair

CEO
Natalye Paquin
President, CEO

  Score
(out of 100)
Rating
Overall Score & Rating 73.83 two stars
  Financial 63.00 one star
  Accountability & Transparency 100.00 four stars
This rating was published 12/23/2020 and includes data from FY2019, the most recent 990 received at that time.

Points of Light is the world's largest organization dedicated to volunteer service. Our mission is to Inspire, Equip, and Mobilize people to take action that changes the world. We envision a world in which everyone discovers the power to make a difference, creating healthy communities in vibrant, participatory societies.

Points of Light operates with a network of innovative volunteer-mobilizing organizations located in more than 200 cities and 37 countries around the world. Together we enable more people to use their time, talent, voice and resources to create positive change in their communities. We are offering creative and impactful ways for people to take action to solve problems.

Points of Light is the world's largest organization dedicated to volunteer service. Our mission is to Inspire, Equip, and Mobilize people to take action that changes the world. We envision a world in which everyone discovers the power to make a difference, creating healthy communities in vibrant, participatory societies.

Points of Light operates with a network of innovative volunteer-mobilizing organizations located in more than 200 cities and 37 countries around the world. Together we enable more people to use their time, talent, voice and resources to create positive change in their communities. We are offering creative and impactful ways for people to take action to solve problems.

Financial

one star

63.00

Accountability & Transparency

four stars

100.00

This rating was published 12/23/2020 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
78.0%
  Administrative Expenses 17.8%
  Fundraising Expenses 4.0%
  Fundraising Efficiency $0.30
  Working Capital Ratio (years) < 0.01
  Program Expenses Growth -9.4%
  Liabilities to Assets 64.5%
All data for Financial Performance Metrics calculations was provided by Points of Light on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Points of Light on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners
What challenges does the organization face when collecting feedback?
We don't have the right technology to collect and aggregate feedback efficiently, It is hard to come up with good questions to ask people, It is difficult to identify actionable feedback
Describe a recent change in your organization that resulted from feedback.
Note: This organization did not answer this question
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
Points of Light (GA) 73.83 two stars
Good360 (VA) 90.17 four stars
Feeding America (IL) 92.42 four stars
Convoy of Hope (MO) 94.38 four stars
Churches of Christ Disaster Relief Effort (TN) 85.14 three stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $1,616,322
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $2,490,745
   Related Organizations $0
   Government Grants $0
Total Contributions $4,107,067
   Program Service Revenue $14,742,524
Total Primary Revenue $18,849,591
   Other Revenue $67,783
TOTAL REVENUE $18,917,374
   
EXPENSES  
   Program Expenses $13,595,224
   Administrative Expenses $3,699,993
   Fundraising Expenses $494,406
TOTAL FUNCTIONAL EXPENSES $17,789,623
   
Payments to Affiliates $0
Excess (or Deficit) for the year $1,127,751
   
Net Assets $5,220,659

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Corporate Solutions $5,332,075 39.2%
Capacity Building $4,167,717 30.7%
Youth and Family Programs $3,427,677 25.2%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-09 12/23/2020 73.83 two stars
2018-09 11/01/2020 76.14 two stars
2018-09 02/01/2020 75.64 two stars
2017-09 12/21/2018 77.58 two stars
2016-09 03/01/2018 80.39 three stars
2015-09 03/01/2017 81.50 three stars
2014-09 02/01/2017 80.68 three stars
2014-09 06/01/2016 78.70 two stars
 
CN 2.0
2014-09 02/01/2016 75.15 two stars
2013-09 11/01/2014 78.62 two stars
2012-09 03/01/2014 78.66 two stars
2011-09 11/06/2012 93.32 four stars
2010-09 02/01/2012 92.18 four stars
2009-09 09/20/2011 87.62 three stars
 
CN 1.0
2009-09 05/01/2011 81.95 three stars
2008-09 05/01/2010 90.06 four stars
2007-09 02/01/2009 93.24 four stars
2006-09 09/01/2007 93.40 four stars
2005-09 09/01/2006 94.02 four stars
2004-09 07/01/2005 76.82 two stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 65-0206641
Name in IRS Master File POINTS OF LIGHT FOUNDATION
NTEE Code T40
NTEE Classification Voluntarism Promotion
NTEE Type Philanthropy, Voluntarism and Grantmaking Foundations
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (603) Non-financial services of facilities to other organizations
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date May, 1991
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End September
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • September, 2018
  • September, 2017
  • September, 2016
  • September, 2015
  • September, 2014
Compensation % of Expenses Paid to Title
$434,375 2.44% Natalye Paquin CEO, President

Highly Rated

Charity Name & State Overall Score Overall Rating
Points of Light (GA) 73.83 two stars
New York Cares (NY) 87.12 three stars
All Hands and Hearts Smart Response (MA) 96.66 four stars
Delivering Good (NY) 94.69 four stars
Churches of Christ Disaster Relief Effort (TN) 85.14 three stars

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This charity has an official representative registered with Charity Navigator.

Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

Points of Light
600 Means Street
Suite 210
Atlanta, GA 30318
tel: (404) 979-2900
fax: (404) 979-2901
EIN: 65-0206641

Visit Web Site

Board Leadership

Neil Bush
Chair

CEO

Natalye Paquin
President, CEO

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