Relying on our strong history of service and social justice that began with our founding in 1890 and coupled with cutting-edge trauma informed best-practices, MCH is seeking to offer hope to children, youth and families in Texas and New Mexico. Our current goals and vision are summarized in our 2020-2023 strategic plan available for viewing at MCH. org or by contacting us at 800-853-1272. The plan is built on the foundation of our core values of: Christian Principles, Hope, Relationships, Service, Growth and Responsibility, and our vision to empower all we serve to experience life to the fullest.

Our organization has identified five key strategies that will help accomplish the goals set in the new strategic plan: 1) Identify and enact the highest and best use of our resources to deliver the services we offer; 2) build on our legacy of care that has been in place since 1890 and established our core values; 3) equip our staff with cutting-edge resources in trauma informed and faith-based care so we can serve and teach others; 4) identify collaborations that can further increase our expertise and impact; and 5) cultivate authentic relationships with our benefactors in order to continue the work we are called to do.

We are the beneficiaries of a strong endowment fund and enact disciplined stewardship procedures in order to make sure these earnings remain a cornerstone for MCH in the future. By doing so, we can continue creating a vision for serving children, youth and families without worrying about the ups and downs of government funding. Less than 5% of our budget is from state or federal dollars. This means we are capable of funding the vision we believe we are equipped and called to do. In that same way, the strategic collaborations we have with groups like the Institute for Child Development at Texas Christian University, the ministries of the United Methodist Church, numerous community advocacy groups and other leaders in trauma-informed and faith-based services leads us to be confident that we will continue to meet the goals we have set and remain a leader in childcare. The faithful support of our current benefactors also is key to the confidence MCH has great things are still to come for the children, youth and families we serve in Texas and New Mexico.

A key component of tracking the agency's progress comes from external groups as well as internal tracking of our services. The agency is accredited through COA and licensed by the Texas Department of Family and Protective Services. The agency takes great care in order to meet and exceed expectations for accountability and other standards from these entities as well as charity watchdog groups such as GuideStar and Charity Navigator. MCH was again awarded the highest rating from Charity Navigator, including a perfect score in the category of “Accountability and Transparency. " Continuing to score highly with these external groups is a strong sign we are making progress toward being the agency our supporters expect and our clients deserve. Internally we measure progress toward our agency goals through findings associated with Continuous Quality Improvement (CQI) Committees and the Executive CQI Committee. These committees are reservoirs for data and documentation that become the basis for updates to the agency's strategic plan, accreditation studies and the overall evaluation of internal goals. The reports generated by these committees that include members from throughout the agency, have become central to our growth and improvements. Several measurable indicators are included in our Annual Report as well as our quarterly Sunshine magazines. These and other progress tracking documents may be viewed at https://www. mch. org/inside-mch/ or by contacting us at (800) 853-1272.

The newest strategic plan was approved by the MCH Board of Directors in 2020 and involved an evaluation of accomplishments from the 2016 plan, feedback from key stakeholders, employees, as well as input from those we serve. All accomplishments and adjustments related to the plan are reported to the agency's Board Members and then subsequently placed on our webpage as part of an ongoing, updated strategic plan. Each year, the progress on selected initiatives are also reflected in the Annual Report that is available to stakeholders and uploaded to our website. Therefore, this information is accessible to both internal and external audiences helping to eliminate potential misunderstandings concerning the agency's current services, future vision and how it uses donated resources. To view the 2020 plan please visit: https://www. mch. org/wp-content/uploads/2020/07/SP-Initial-Doc. pdf