Disable all preview features

Animals : Zoos and Aquariums

John Ball Zoo

Celebrating the wonders of our natural world

three stars

88.19

1300 West Fulton Street P.O. Box 2506
Grand Rapids, MI 49501
tel: (616) 336-4301   Web Site
EIN: 38-6076879

Board Leadership
Tracey Hornbeck
Board Chair

CEO
Peter F. D'Arienzo
CEO

  Score
(out of 100)
Rating
Overall Score & Rating 88.19 three stars
  Financial 83.79 three stars
  Accountability & Transparency 96.00 four stars
This rating was published 02/01/2021 and includes data from FY2019, the most recent 990 received at that time.

The mission of John Ball Zoo is to help individuals gain information about, respect for and an understanding of the Animal Kingdom by providing a quality facility that is accredited by the AZA, providing diverse educational opportunities, enhancing the entertainment and recreational opportunities available to the citizen of West Michigan. John Ball Zoo actively participates in local, state, national and international conservation and research programs to achieve significant breeding and reproductive records.

The mission of John Ball Zoo is to help individuals gain information about, respect for and an understanding of the Animal Kingdom by providing a quality facility that is accredited by the AZA, providing diverse educational opportunities, enhancing the entertainment and recreational opportunities available to the citizen of West Michigan. John Ball Zoo actively participates in local, state, national and international conservation and research programs to achieve significant breeding and reproductive records.

Financial

three stars

83.79

Accountability & Transparency

four stars

96.00

This rating was published 02/01/2021 and includes data from FY2019, the most recent 990 received at that time.
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)
76.3%
  Administrative Expenses 18.3%
  Fundraising Expenses 5.2%
  Fundraising Efficiency $0.10
  Working Capital Ratio (years) 1.25
  Program Expenses Growth 2.8%
  Liabilities to Assets 15.9%
All data for Financial Performance Metrics calculations was provided by John Ball Zoo on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by John Ball Zoo on recent 990s filed with the IRS.

Constituent Feedback

Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people/communities they serve, may be more effective. We've partnered with GuideStar by Candid to survey organizations about their feedback practices. Nonprofit organizations are encouraged to fill out the How We Listen section of their Candid profile.

Here's how this organization is listening and learning from the people they serve:
How is the organization collecting feedback?
Electronic surveys (by email, tablet, etc), Focus groups or interviews (by phone or in person), Community meetings or town halls, Suggestion box/email
How is the organization using feedback?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom is the organization sharing feedback?
Our staff, Our board
What challenges does the organization face when collecting feedback?
Note: This organization did not select any of the multiple choice responses to this question
Describe a recent change in your organization that resulted from feedback.
Note: This organization did not answer this question
This Constituent Feedback information is provided to us by Candid. At this time, Constituent Feedback information published on this organization's page has no effect on its star rating per our methodology.

Highly Rated

Charity Name & State Overall Score Overall Rating
John Ball Zoo (MI) 88.19 three stars
The Living Desert (CA) 94.28 four stars
Columbus Zoo and Aquarium (OH) 89.07 three stars
San Diego Zoo Wildlife Alliance (CA) 96.37 four stars
The Toledo Zoo (OH) 89.60 three stars

Compare These Charities (Highly Rated)

REVENUE  
Contributions  
   Contributions, Gifts & Grants $6,781,342
   Federated Campaigns $0
   Membership Dues $1,397,646
   Fundraising Events $253,972
   Related Organizations $0
   Government Grants $1,115,600
Total Contributions $9,548,560
   Program Service Revenue $8,440,774
Total Primary Revenue $17,989,334
   Other Revenue $1,624,520
TOTAL REVENUE $19,613,854
   
EXPENSES  
   Program Expenses $8,883,665
   Administrative Expenses $2,319,691
   Fundraising Expenses $872,868
TOTAL FUNCTIONAL EXPENSES $12,076,224
   
Payments to Affiliates $0
Excess (or Deficit) for the year $7,537,630
   
Net Assets $14,369,833

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Zoo Operations $2,706,708 30.5%
Animal Care $3,068,846 34.5%
Guest Services $1,519,619 17.1%

Ratings History

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2019-12 02/01/2021 88.19 three stars
2018-12 12/01/2019 88.00 three stars
2017-12 12/21/2018 90.23 four stars
2016-12 04/01/2018 90.31 four stars
2015-12 05/01/2017 95.08 four stars
2014-12 06/01/2016 96.66 four stars
 
CN 2.0
2014-12 03/01/2016 95.64 four stars
2013-12 06/01/2015 95.96 four stars
2012-12 04/01/2014 91.25 four stars
2011-12 04/01/2013 88.91 three stars
2010-12 11/06/2012 90.31 four stars
2010-12 02/01/2012 80.84 three stars
2009-06 09/20/2011 83.19 three stars
 
CN 1.0
2009-06 06/01/2010 91.01 four stars
2008-06 08/01/2009 93.63 four stars
2007-06 10/01/2008 98.19 four stars
2006-06 04/01/2008 88.82 three stars
2005-06 07/01/2007 84.08 three stars
2003-09 06/01/2004 64.61 one star
2002-09 04/15/2003 65.38 one star

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 38-6076879
Name in IRS Master File JOHN BALL ZOO
NTEE Code D11
NTEE Classification Single Organization Support
NTEE Type Animal-Related
Classification Educational Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (59) Other school related activities
Foundation Status Organization that normally receives no more than one-third of its support from gross investment income and unrelated business income and at the same time more than one-third of its support from contributions, fees, and gross receipts related to exempt purposes.  509(a)(2)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date May, 1951
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)
(Log In or Register Now to View Forms 990!)
  • December, 2017
  • December, 2016
  • December, 2015
  • December, 2014
  • December, 2013
Compensation % of Expenses Paid to Title
$201,368 1.66% Peter F. D'Arienzo CEO

Highly Rated

Charity Name & State Overall Score Overall Rating
John Ball Zoo (MI) 88.19 three stars
Cheyenne Mountain Zoo (CO) 96.67 four stars
Omaha's Henry Doorly Zoo (NE) 87.27 three stars
Pittsburgh Zoo & PPG Aquarium (PA) 93.60 four stars
Phoenix Zoo (AZ) 92.88 four stars

Compare These Charities (Highly Rated)

Are you the representative for this organization? If so, click here to access the application form. As an official representative you will have the ability to update some of the information on this page.

Constituent Feedback

This organization is sharing information on how they communicate with stakeholders to better inform your giving.

Charity Contact Info

John Ball Zoo
1300 West Fulton Street
P.O. Box 2506
Grand Rapids, MI 49501
tel: (616) 336-4301
fax: (616) 336-3907
EIN: 38-6076879

Visit Web Site

Board Leadership

Tracey Hornbeck
Board Chair

CEO

Peter F. D'Arienzo
CEO

Join Our Mailing List

Join over 400,000 other informed givers and get updates on charity ratings, new features, hot topics, and tips for donating.