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Health : Patient and Family Support

Family House

Providing temporary housing to families of seriously ill children

four stars

96.66

540 Mission Bay Blvd., North San Francisco, CA 94158
tel: (415) 476-8321   Web Site
EIN: 94-2722663

Board Leadership
Kevin Keenley
Board Chair

CEO
Alexandra E. Morgan
Chief Executive Officer

 
 
  Score
(out of 100) 		Rating
Overall Score & Rating 96.66 four stars
  Financial 97.50 four stars
  Accountability & Transparency 96.00 four stars
This rating was published 02/01/2020 and includes data from FY2018, the most recent 990 received at that time.
Why isn't this based on more recent data?

Founded in 1981, Family House provides temporary housing to families of seriously ill children receiving treatment at the UCSF Benioff Children's Hospital. Qualifying families live more than 50 miles from San Francisco, and many live at or below the low-income status as determined by UCSF. At our new location in Mission Bay, The Nancy and Stephen Grand Family House, we provide housing for 80 families, sustaining a nearly a 100% occupancy rate and can accommodate 240 people per night. At Family House, we work tirelessly to provide families with children undergoing treatment at UCSF Benioff Children's Hospital a place they can feel at home - a place of comfort, community, and courage.

Founded in 1981, Family House provides temporary housing to families of seriously ill children receiving treatment at the UCSF Benioff Children's Hospital. Qualifying families live more than 50 miles from San Francisco, and many live at or below the low-income status as determined by UCSF. At our new location in Mission Bay, The Nancy and Stephen Grand Family House, we provide housing for 80 families, sustaining a nearly a 100% occupancy rate and can accommodate 240 people per night. At Family House, we work tirelessly to provide families with children undergoing treatment at UCSF Benioff Children's Hospital a place they can feel at home - a place of comfort, community, and courage.

Impact Information

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GuideStar is Charity Navigator's trusted partner in sharing information on how this organization seeks impact.  GuideStar has recognized this organization with a Platinum Seal of Transparency for voluntarily and publicly sharing information about how they measure their progress and results.  Learn More about Impact Information.
Reported Results
Showing 3 of 5
Total in 2018
Number of room nights provided annually for families with a critically ill child
24,060
Number of clients served
4,506
Average length of stay (in days)
7
Number of volunteers
4,267
Hours of volunteer service
12,679
This organization has earned a GuideStar's Platinum Seal of Transparency by voluntarily sharing the measures of progress and results they use to pursue their mission. Organizations earn Platinum Seals by selecting from a catalog of over 900 expert recognized metrics or by creating a new metric that best fits their work. This information is reported by the organization and displayed publicly on their GuideStar Nonprofit Profile. With over 1.6 million Nonprofit Profiles, 9 million annual visitors and over 200 data partners, GuideStar is the world's leading source of information about nonprofit organizations. A nonprofit itself, GuideStar is dedicated to providing better data for better decisions for a better world.
This impact information is current as of March 2020, when it was provided to us by GuideStar. At this time, Impact information published on this organization's page has no effect on its rating per our methodology.

Learn more about how we calculate the overall score and rating.

Financial

four stars

97.50

Accountability & Transparency

four stars

96.00

This rating was published 02/01/2020 and includes data from FY2018, the most recent 990 received at that time.
Why isn't this based on more recent data?
Overall Rating Chart
  Program Expenses
(Percent of the charity's total expenses spent on the programs
and services it delivers)		 85.8%
  Administrative Expenses 9.2%
  Fundraising Expenses 4.9%
  Fundraising Efficiency $0.05
  Working Capital Ratio (years) 1.55
  Program Expenses Growth 36.3%
  Liabilities to Assets 7.7%
All data for Financial Performance Metrics calculations was provided by Family House on recent 990s filed with the IRS.
All data for Financial Performance Metrics calculations was provided by Family House on recent 990s filed with the IRS.
Information Provided on the Form 990  
  Independent Voting Board Members
  No Material diversion of assets
  Audited financials prepared by independent accountant
  Does Not Provide Loan(s) to or Receive Loan(s) From related parties
  Documents Board Meeting Minutes
  Provided copy of Form 990 to organization's governing body in advance of filing
  Conflict of Interest Policy
  Whistleblower Policy
  Records Retention and Destruction Policy
  CEO listed with salary
  Process for determining CEO compensation
  Board Listed / Board Members Not Compensated
Is the following information easily accessible on the charity's website?  
  Donor Privacy Policy
  Board Members Listed
  Audited Financials
  Form 990
  Key staff listed

Highly Rated

Charity Name & State Overall Score Overall Rating
Family House (CA) 96.66 four stars
Ronald McDonald House Charities of New Mexico (NM) 89.41 three stars
CaringBridge (MN) 88.97 three stars
Ronald McDonald House Houston (TX) 89.15 three stars
Ronald McDonald House Charities of San Antonio Texas (TX) 91.16 four stars

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REVENUE  
Contributions  
   Contributions, Gifts & Grants $2,736,684
   Federated Campaigns $0
   Membership Dues $0
   Fundraising Events $1,853,920
   Related Organizations $0
   Government Grants $0
Total Contributions $4,590,604
   Program Service Revenue $784,250
Total Primary Revenue $5,374,854
   Other Revenue $-151,909
TOTAL REVENUE $5,222,945
   
EXPENSES  
   Program Expenses $3,384,669
   Administrative Expenses $470,892
   Fundraising Expenses $267,855
TOTAL FUNCTIONAL EXPENSES $4,123,416
   
Payments to Affiliates $0
Excess (or Deficit) for the year $1,099,529
   
Net Assets $7,224,377

Program names and associated costs are listed for the top programs as reported on the charity's most recently filed Form 990. The top programs displayed will include the largest three programs, or those programs covering at least 60% of the charity's total expenses, whichever comes first.

Program Name Amount Spent % of Program Expenses
Residential Facility $3,384,669 100.0%

Ratings History
Family House has received 3 consecutive 4-star ratings from Charity Navigator.

Form 990 FYE Date Published Overall Score Overall Rating
CN 2.1
2018-12 02/01/2020 96.66 four stars
2017-12 03/01/2019 97.17 four stars
2016-12 07/01/2018 96.65 four stars
2015-12 12/01/2017 85.79 three stars
2014-12 05/01/2017 87.75 three stars
2014-12 06/01/2016 85.23 three stars
 
CN 2.0
2014-12 02/01/2016 86.23 three stars
2013-12 04/01/2015 84.66 three stars
2012-12 03/01/2014 79.67 two stars
2011-12 03/01/2013 86.61 three stars
2010-12 04/01/2012 92.30 four stars
2009-12 09/20/2011 90.52 four stars
 
CN 1.0
2009-12 05/01/2011 92.35 four stars
2008-12 06/01/2010 86.39 three stars
2007-12 07/01/2009 76.43 two stars
2006-12 04/01/2008 69.52 one star
2005-12 03/01/2007 84.83 three stars
2004-12 04/01/2006 94.91 four stars
2003-12 07/01/2005 92.18 four stars

The data displayed on this tab is provided by the IRS in the form of Publication 78 and the Business Master File (BMF).

EIN 94-2722663
Name in IRS Master File FAMILY HOUSE INC
NTEE Code E86
NTEE Classification Patient Services - Entertainment, Recreation
NTEE Type Health - General and Rehabilitative
Classification Charitable Organization
Subsection 501(c)(3)  (View the list of codes)
Activities (399) Other housing activities
Foundation Status Organization which receives a substantial part of its support from a governmental unit or the general public   170(b)(1)(A)(vi)
Deductibility Contributions are deductible
Affiliation Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations).
Group Name [Not Applicable]
Ruling Date April, 1981
Filing Requirement 990 (all other) or 990EZ return
Fiscal Year End December
IRS Forms 990
(provided courtesy of Foundation Center)		 (Log In or Register Now to View Forms 990!)
  • December, 2017
  • December, 2016
  • December, 2015
  • December, 2014
  • December, 2013
Compensation % of Expenses Paid to Title Compensation from Affiliates
$134,711 3.26% Alexandra E. Morgan CEO $134,711
Other Salaries of Note
$174,038 4.22% Jessica P. Creager CFO --

Highly Rated

Charity Name & State Overall Score Overall Rating
Family House (CA) 96.66 four stars
Cancer Support Community (DC) 96.66 four stars
Ronald McDonald House Charities of Southeastern Michigan (MI) 92.46 four stars
Cancer Support Community San Francisco Bay Area (CA) 97.53 four stars
National Foundation for Transplants (TN) 94.00 four stars

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This charity has an official representative registered with Charity Navigator.

Charity Contact Info

Family House
540 Mission Bay Blvd., North
San Francisco, CA 94158
tel: (415) 476-8321
fax: (415) 514-6664
EIN: 94-2722663

Visit Web Site

Board Leadership

Kevin Keenley
Board Chair

CEO

Alexandra E. Morgan
Chief Executive Officer

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