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8765 AERO DR STE 312
San Diego CA 92123-1767
San Diego CA | IRS ruling year: 1997 | EIN: 33-0508897
To help nonprofit organizations to achieve their missions. Our blended solutions combine training, consulting, information and referral services to enhance their eff ... (More)
To help nonprofit organizations to achieve their missions. Our blended solutions combine training, consulting, information and referral services to enhance their effectiveness. (Less)
Great
This charity's score is 100%, earning it a Four-Star rating. If this organization aligns with your passions and values, you can give with confidence.
This overall score is calculated from multiple beacon scores: 80% Accountability & Finance, 10% Leadership & Adaptability, 10% Culture & Community. Learn more about our criteria and methodology.
We recognize that not all metrics and beacons equally predict a charity’s success. The percentage each beacon contributes to the organization’s overall rating depends on the number of beacons an organization has earned.
Use the tool below to select different beacons to see how the weighting shifts when only one, two, or three beacons are earned.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
The IRS is significantly delayed in processing nonprofits' annual tax filings (Forms 990). As a result, the Accountability & Finance score for Nonprofit Solutions is outdated and the overall rating may not be representative of its current operations. Please check with the charity directly for any questions you may have.
Nonprofit Solutions has earned a 100% for the Accountability & Finance beacon. See the metrics below for more information.
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
This Accountability & Finance score represents IRS Form 990 data up until FY 2019, which is the most recent Form 990 currently available to us.
Learn more
Full Credit
Partial Credit
No Credit
Not ApplicableBoard Composition - 4/5 - 35/35 ptsBoard Composition - 4/5 - 35/35 pts
Charity Navigator looks for at least 3 board members, with more than 50% of those members identified as independent (not salaried).
The presence of an independent governing body is strongly recommended by many industry professionals to allow for full deliberation and diversity of thinking on governance and other organizational matters.
Source: IRS Form 990
Independent Audit or Financial Review - N/A - 0/0 ptsIndependent Audit or Financial Review - N/A - 0/0 pts
An Audit, Review, or Compilation provides important information about financial accountability and accuracy. Organizations are scored based on their Total Revenue Amount:
| Total Revenue Amount | Expectation to Receive Credit |
|---|---|
| $1 million or higher | Expected to complete an audit |
| $500,000 - $1 million | Expected to complete an audit, review, or compilation |
| Less than $500,000 | No expectation (removed from scoring methodology) |
Source: IRS Form 990
Conflict of Interest Policy - Listed - 5/5 ptsConflict of Interest Policy - Listed - 5/5 pts
Charity Navigator looks for the existence of a conflict of interest policy on the Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Board Meeting Minutes - Documented - 5/5 ptsBoard Meeting Minutes - Documented - 5/5 pts
Charity Navigator looks to confirm on the Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Document Retention and Destruction - Listed - 5/5 ptsDocument Retention and Destruction - Listed - 5/5 pts
Charity Navigator looks for the existence of a document retention and destruction policy per the Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Whistleblower Policy - Listed - 5/5 ptsWhistleblower Policy - Listed - 5/5 pts
Charity Navigator looks for the existence of a whistleblower policy per the Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Website - Listed - 5/5 ptsWebsite - Listed - 5/5 pts
Charity Navigator looks for a website on the Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Full CreditPartial CreditNo CreditNot ApplicableLiabilities to Assets Ratio - 11.93% - 15/15 ptsLiabilities to Assets Ratio - 11.93% - 15/15 pts
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent 990). This ratio is an indicator of an organization’s solvency and/or long-term sustainability.
| Liabilities to Assets Ratio | Amount of Credit Received |
|---|---|
| Less than 50% | Full Credit |
| 50% - 59.9% | Partial Credit |
| 60% or more | No Credit |
Source: IRS Form 990
Program Expense Ratio - 76.81% - 25/25 ptsProgram Expense Ratio - 76.81% - 25/25 pts
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three 990s). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
| Program Expense Percentage | Amount of Credit Received |
|---|---|
| 70% or higher | Full Credit |
| 60% - 69.9% | Partial Credit |
| 50% - 59.9% | Zero Points for Program Expense Score |
| Below 50% | Zero Points for Both Program Expense AND Liabilities to Assets Scores |
Source: IRS Form 990
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Source: IRS Form 990 (page 7), filing year 2019
Below are some key data points from the Exempt Organization IRS Business Master File (BMF) for this organization. Learn more about the BMF on the IRS website
Activities:
Other instruction and training (BMF activity code: 149)
Foundation Status:
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage finance and accountability data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Nonprofit Solutions) or EIN (330508897) in the 'Search Term' field.
This organization was impacted by COVID-19 in a way that effected their financial health in 2020. This normally would have reduced their star rating. Due to the unprecedented nature of the pandemic, we give charities such as this one the opportunity to share the story of COVID's impact on them, and doing this pauses our revision of their rating. Charities may submit their own pandemic responses through their nonprofit portal.
Nonprofit Solutions reported being impacted by COVID-19 in the following ways:
Program Delivery
Fundraising Capacity
Revenue
Staffing
Administrative Capacity
Grants Received
Balance Sheet
How COVID-19 impacted the organization's operations financially:
In March 2020, Nonprofit Solutions’ offices shut down in response to the stay at home order. We lost about 50% of our membership dues/operating revenue and our own staff, these totals were less than 25% fewer than 2019, for which we are proud.
How COVID-19 impacted the organization's delivery of programs:
We canceled all trainings for the next two weeks, and the Director of Learning quickly began working to revamp all the organization’s curriculum from a 3-hour in-person to 2.5-hour Zoom format. Nonprofit Solutions had never used this technology before, and Zoom accounts needed to be purchased and learned, as well as research completed to include the best practices for highly effective, interactive and engaging virtual learning. This technology and format was new to all of us, and there were struggles along the way as we made it work with our limited budget. We relied on free Google Drive and email communications to share links and electronic materials. Volunteer facilitators were trained on basic Zoom technology, and we recruited SDSU interns to serve as virtual producers to assist.
How this organization adapted to changing conditions caused by COVID-19:
Within two short weeks, Nonprofit Solutions workshops were operational and available to the nonprofit community. To assist the sector, we expanded programming to include any furloughed employees since nonprofit organizations were hit hard during the shutdown. Enrollment was stronger than expected. During 2020, Nonprofit Solutions proudly offered 98 workshops, serving 1,437 attendees in 182 organizations. Despite losing about 50% of our membership dues/operating revenue and our own staff, these totals were less than 25% fewer than 2019, for which we are proud. We also offered $1,870 in scholarships to attendees with financial hardship due to the pandemic.
Innovations the organization intends to continue permanently after the pandemic:
Nonprofit Solutions workshops became a lifeline for the nonprofit community who were dispersed and working remotely or recently furloughed. Despite the challenges, the safety and convenience of this virtual format has proven popular, so we now have removed barriers and created accessible workshops along with our in-person training.
Not Currently Scored
Nonprofit Solutions cannot currently be evaluated by our Impact & Results methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
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Nonprofit Solutions reported its three largest programs on its FY 2019 Form 990 as:
Spent in most recent FY
Percent of program expenses
Training - The Organization provides more than 250 customized on-site training, workshops, seminars and leadership forums for nonprofit staff, board members and volunteers on varied topics in organiza ... (More)
Training - The Organization provides more than 250 customized on-site training, workshops, seminars and leadership forums for nonprofit staff, board members and volunteers on varied topics in organizational development, leadership and governance, human resources management, financial management, fundraising, marketing and computer skills. Volunteers services are valued at 60,000 but are not included in total expenses, per IRS reporting requirements. (Less)
Spent in most recent FY
Percent of program expenses
Consulting - Consulting services are designed to increase the effectiveness and productivity of nonprofit organizations and are tailored to the specific needs of clients. Services include consulting i ... (More)
Consulting - Consulting services are designed to increase the effectiveness and productivity of nonprofit organizations and are tailored to the specific needs of clients. Services include consulting in all areas of organizational development, management an (Less)
Spent in most recent FY
Percent of program expenses
Program resources and Membership services
Nonprofit Solutions has earned a 100% for the Culture & Community beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's culture and connectedness to the community it serves.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableConstituent Feedback - Data Available - 100/100 ptsConstituent Feedback - Data Available - 100/100 pts
30% of beacon score
This organization reported that it is collecting feedback from the constituents and/or communities it serves. Charity Navigator believes nonprofit organizations that engage in inclusive practices, such as collecting feedback from the people and communities they serve, may be more effective.
Who are the people you serve with your mission? Describe briefly.
People working for nonprofit organizations.
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person)
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
With whom does your organization share the feedback you got from the people you serve?
Our staff, Our board, Our community partners
How has asking for feedback from the people you serve changed your relationship with them or shifted power - over decisions, resources, rules or in other ways - to them?
The people served feel heard and acknowledged and that their voice matters to us.
What challenges does your organization face in collecting feedback from the people you serve?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Briefly describe a recent change that your organization made in response to feedback from the people you serve.
Offering programs at free or reduced rates with scholarship promo codes.
Equity Practices - Data Available - 100/100 ptsEquity Practices - Data Available - 100/100 pts
70% of beacon score
This organization's score of 100 is a passing score. The organization reported that it is implementing 11 Equity Practices. Charity Navigator believes nonprofit organizations implementing effective equity policies and practices can enhance a nonprofit's decision-making, staff motivation, innovation, and effectiveness.
Equity Practices (5/7) | |
|---|---|
We review compensation data across the organization (and by staff levels) to identify disparities by race. | |
We ask team members to identify racial disparities in their programs and/or portfolios. | |
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served. | |
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support. | |
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders. | |
We disaggregate data by demographics, including race, in every policy and program measured | |
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization. | |
Equity Policies and Procedures (6/7) | |
|---|---|
We use a vetting process to identify vendors and partners that share our commitment to race equity. | |
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions. | |
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization. | |
We have community representation at the board level, either on the board itself or through a community advisory board. | |
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability. | |
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team. | |
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization. | |
Nonprofit Solutions has earned a 100% for the Leadership & Adaptability beacon. See the metrics below for more information.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
Learn more
Full CreditPartial CreditNo CreditNot ApplicableMission - 10/10 ptsMission - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission
Our mission is to help nonprofit organizations to achieve their missions. Our innovative solutions combine training, consulting, information and referral services that engage and inspire our community partners. We are the hub where organizations that transform lives and communities come together to learn, connect, and grow. As a community, we are co-creating an accessible and conscious space for partners to collaborate and innovate in order to build greater impact.
Vision - 10/10 ptsVision - 10/10 pts
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Transform the sector by investing in the whole person, building the capacity of every organization through connection and inspiration.
Source: Nonprofit submitted responses
Goals - 20/20 ptsGoals - 20/20 pts
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Nonprofit Solutions will increase capacity as evidenced by an engaged, broad and diverse team that is fully engaged in furthering the mission.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Two: Nonprofit Solutions will Increase impact on team and community by diversifying fundraising efforts that are strategic, diverse and intentional.
Goal Type: Invest in the capacity of our organization (financial, management, technical, etc.).
Goal Three: Nonprofit Solutions will have a strategic marketing initiative that is demonstrated by increased workshop attendance, client fees and and membership.
Goal Type: Grow, expand, scale or increase access to the existing programs and services.
Leadership Development - 15/15 ptsLeadership Development - 15/15 pts
The nonprofit provides evidence of investment in leadership development
Over the past 18 months in my tenure as executive director, we have implemented a strong and robust internship program, which provided interns opportunities to work with board leadership. In addition, volunteers have become employees, then promoted to be managers. In addition, new positions have been created that encourage growth and expansion, such as "Associate Executive Director", "Director of Strategic Partnerships", "Business and Communications Manager", and most recently, "Innovative Solutions Manager". In addition, our board has expanded from 4 members to 7 members, with diverse representation through ethnicity, age, and religious backgrounds.
Mobilizing for Mission - 15/15 ptsMobilizing for Mission - 15/15 pts
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
Strategic Partnerships
Networks of Collective Impact Efforts
Thought Leadership
Raising Awareness
Community Building
Over the past year, we have created reciprocal partnerships in the community with vendors, and educational institutions. Our executive director has met with grantmaking organizations, collaboratives with business owners, and other supporters of the nonprofit sector.
Adaptability Story - 30/30 ptsAdaptability Story - 30/30 pts
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
Due to the pandemic Nonprofit Solutions’ offices shut down in response to the stay at home order. We canceled all trainings for the next two weeks, and the Director of Learning quickly began working to revamp all the organization’s curriculum from a 3-hour in-person to 2.5-hour Zoom format. Nonprofit Solutions had never used this technology before, and Zoom accounts needed to be purchased and learned, as well as research completed to include the best practices for highly effective, interactive and engaging virtual learning. Within two short weeks, Nonprofit Solutions workshops were operational and available to the nonprofit community. To assist the sector, we expanded programming to include any furloughed employees since nonprofit organizations were hit hard during the shutdown. Enrollment was stronger than expected. Nonprofit Solutions workshops became a lifeline for the nonprofit community who were dispersed and working remotely or recently furloughed. Despite losing about 50% of our membership dues/operating revenue and our own staff through the pandemic we gave $1,870 in scholarships to attendees with financial hardship due to the pandemic. Without a proper Learning Management System (LMS), we relied on free Google Drive and email communications to share links and electronic materials. In the past year we rebuilt our website, created a full service career portal and implemented a full AMS/CRM. This was done all after we rebranded.
Impact & Results
Accountability & Finance
Culture & Community
Leadership & Adaptability
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